National Disability Insurance Agency
Part of the Social Services portfolio and a Federal authority, also called NDIA
The role of the National Disability Insurance Agency (NDIA) is to implement the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers.
⚠️ Important information before making your request ⚠️
The NDIA publishes a large amount of information without the need for an FOI request.
Before you make a request we recommend:
- Searching Right to Know and the FOI Disclosure Log. A large number of documents (including Standard Operating Procedures (SOPs) and technical research articles) are already accessible.
- Checking the Operating Guidelines which explain how the NDIA makes decisions.
- Reviewing the Data Research Portal if you're interested in public statistics about the performance of the NDIA.
- Making sure the NDIA is the right authority to answer your request. For example, your request might be best answered by the NDIS Quality and Safeguards Commission. The NDIS Quality and Safeguards Commission is the independent regulator of NDIS services. They are a separate agency that holds documents about NDIS providers and restrictive practices.
Most importantly: ⛔️Do not request personal information here.Why? ⛔️. Consider making a Participant Information Access Request instead.
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NDIS Access Request Queue (Request made 1 July 2025)
Follow up sent to National Disability Insurance Agency by Stuart on .
I hope you are well.
The NDIS Q4 Quarterly Report was completed and published last week. If you haven’t done so already, please follow up this req...
Number of persons* who made an NDIS Access Request per quarter (FY 2023-24 Q3 to FY 2024-25 Q4)
Follow up sent to National Disability Insurance Agency by Stuart on .
I hope you are well.
The NDIS Q4 Quarterly Report was completed and published last week. If you haven’t done so already, please follow up this re...
NDIS Access Statistics (April to June 2025)
Follow up sent to National Disability Insurance Agency by Stuart on .
I hope you are well.
The NDIS Q4 Quarterly Report was completed and published last week. If you haven’t done so already, please follow up this re...
Number of participants with Postural Orthostatic Tachycardia Syndrome (POTS)
Response by National Disability Insurance Agency to Emily Lacey on .
Dear Emily,
Thank you for getting back to us and providing the additional information
in your below email.
We are making further enquiries...
NDIS communication with media about Mild Autism
Response by National Disability Insurance Agency to Bob Buckley (A4 Co-convenor) on .
Dear Bob Buckley
Thank you for your request for information.
Please find attached correspondence in relation to your request. If you
requ...
Clarification on Exclusion of Social Workers from NDIA Therapy Supports Practice Guide
Response by National Disability Insurance Agency to Hannah on .
Dear Hannah
Thank you for your request for information.
Please find attached correspondence in relation to your request. If you
require t...
Handling, storage of participant files and access to external agencies
Response by National Disability Insurance Agency to Babi Adus on .
Dear Babi Adus
Thank you for your request for information.
Please find attached correspondence in relation to your request. If you
requir...
Request for internal NDIA guidance on how planners assess FASD-related impairments, symptoms, and risk when determining eligibility and funding under the NDIS
Response by National Disability Insurance Agency to Hannah on .
Dear Hannah
Re: FOI 24/25-2252
I refer to the above-mentioned matter and attached correspondence dated 25
July 2025.
As we have not...
Registered Nursing for NDIS Participants
Response by National Disability Insurance Agency to Gemma Jones on .
Dear Gemma Jones
Thank you for your request for information.
Please find attached correspondence in relation to your request.
If you require t...
Internal communications about the Legislation FAQ webpage (20 April 2025 to 1 May 2025)
Follow up sent to National Disability Insurance Agency by Dan Collins on .
Sorry about that. I replied on Monday but the sent status says unknown so I think it may have been lost. https://www.righttoknow.org.au/request/int...
copy of FOI 24/25-1968 response
Response by National Disability Insurance Agency to Bob Buckley (A4 Co-convenor) on .
Dear Bob Buckley
Thank you for your below request seeking access to documents from the
Agency’s Disclosure Log.
Please find attached the...
training and instructions about autism-related NDIS planning and plan review since October 2024
Response by National Disability Insurance Agency to Bob Buckley (A4 Co-convenor) on .
Dear Bob Buckley
Freedom of Information Request: Acknowledgement & Extension of Time
Request
Thank you for your request of 17 July 2025,...
Article labels 2
Response by National Disability Insurance Agency to Paul Carter on .
Dear Paul Carter
Please find attached correspondence and documents in relation to your FOI
request (Our reference: FOI 24/25-1773). If you requi...
Csn ecei
Response by National Disability Insurance Agency to Gemma Jones on .
Dear Gemma
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
request. If...
Information provided to Plan management service providers
Response by National Disability Insurance Agency to Samira Carol on .
Dear Samira Carol,
Freedom of Information Request: Acknowledgement & Extension of Time
Request
Thank you for your request of 8 July 2025,...
NDIA compliance with ensuring ART proceedings are “accessible and responsive to the diverse needs of” NDIS participants
Response by National Disability Insurance Agency to Accessibility Anonymous on .
Dear Accessibility Anonymous
Thank you for your request for information.
Please find attached correspondence in relation to your request. I...
Archive of NDIS webpage 'Frequently asked questions about legislation' (30 June 2025)
Response by National Disability Insurance Agency to Dan Collins on .
Dear Dan Collins,
I refer to your below emails.
A decision and relevant documents were emailed to you on 23 July 2025 and
registered on th...
NDIA Decison Making Panel
Response by National Disability Insurance Agency to Justin Elks on .
Dear Justin,
Freedom of Information Request: Acknowledgement & Extension of Time Request
Thank you for your request of 18 July 2025, made under the F...
A copy of all “Advice Support Tool” documents.
Response by National Disability Insurance Agency to Emily Lacey on .
Dear Emily,
Please find attached documents in relation to your FOI request (Our Ref:
FOI 24/25-0317). If you require these in a different format...
Knowledge Articles on access requests, identity documents, community connection plans, and early supports.
Follow up sent to National Disability Insurance Agency by Emily Lacey on .
As I have stated in the past, I actually think it's quite disingenuous of the agency to be framing an extension request as though it's generously b...
NDIA impairment advice
Response by National Disability Insurance Agency to Perfectly Normal Applicant on .
OAIC reference: MR25/00831
NDIA reference: FOI24/25-1470
Applicant: Perfectly Normal Applicant (Me)
By email: [1][FOI #12890 email]
OAI...
Standard Operating Procedure: Early Assessment
Response by National Disability Insurance Agency to Bob Buckley on .
Dear Bob Buckley,
Freedom of Information Request: Acknowledgement
Thank you for your request of 8 July 2025, made under the Freedom of
Informa...
Average cost to the NDIA in responding to AAT/ART applications, 1 July 2024 to 31 June 2025
Follow up sent to National Disability Insurance Agency by David Wright on .
I confirm my agreement to a 30-day extension of time, making the due date for you to respond to my requst 30 August 2025.
Yours sincerely,
David...
NDIA expenditure on individual law firms for 2024-2025
Follow up sent to National Disability Insurance Agency by David Wright on .
Dear Glenn
I agree to a 30-day extension of time, making the new due date for you to decide on my request 30 August 2025.
Yours sincerely,
David W...
FOI Disclosure Log - FOI 24/25-1346
Response by National Disability Insurance Agency to Dan Collins on .
Dear Dan Collins
Thank you for your below request seeking access to documents from the
Agency’s Disclosure Log.
Please find attached the...
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