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Internal briefing on the NDIS New Framework Planning model

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Dear National Disability Insurance Agency,

An article published in the Guardian on 3 December 2025, entitled 'NDIS plans will be computer-generated, with human involvement dramatically cut under sweeping overhaul', states:

"Funding and support plans for national disability insurance scheme participants will be generated by a computer program and staff will have no discretion to amend them, under a major overhaul of the NDIS to be rolled out next year, Guardian Australia can reveal. Under the changes, human involvement in deciding support for NDIS participants will be dramatically reduced. Details of the sweeping changes to the way NDIS plans are made were outlined in a recent internal briefing to National Disability Insurance Agency (NDIA) staff, seen by Guardian Australia. The changes, which are due to be rolled out from mid-2026 under the NDIS’s New Framework Planning model, will also significantly affect a participant’s right to appeal decisions about their funding."

I request a copy of this internal briefing.

Yours faithfully,
David Wright

Dear National Disability Insurance Agency,

I have not reveived acknowledgment of receipt of this request. Please update me as to its status.

Yours faithfully,
David Wright

foi, National Disability Insurance Agency

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Dear David Wright 

 

Thank you for your request for information. 

 

Please find attached correspondence and documents in relation to your
request.  If you require these in a different format, please let us know. 

 

Please contact us at [1][NDIA request email] if you have any questions or
require help. 

 

Thank you. 

 

Kind regards

 

Carolyn (CJW205)

A/g Assistant Director

Information Access and Privacy Branch

Reviews and Information Release Division

National Disability Insurance Agency

E [2][NDIA request email]   

 

[3]NDIA logo 

[4]LGBTIQA+ rainbow graphic 

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

[5]Aboriginal and Torres Strait Islander flags graphic 

 

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