Adverse findings from the Australian Information Commissioner

Verity Pane made this Freedom of Information request to Australian Digital Health Agency

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was refused by Australian Digital Health Agency.

Dear Australian Digital Health Agency,

The Australian Information Commissioner recently made adverse findings against the Australian Digital Health Agency (ADHA) finding that:

(i) ADHA's refusal to process my FOI request because it was made through Right to Know (and not directly to ADHA's preferred email address) was invalid, and that the 30 day processing period commenced on the original receipt of the Right to Know FOI request; and

(ii) that the ADHA had in bad faith ("to buy us some more time... [have her] waiting until after... [the] Senate inquiry hearing") delayed the processing of that FOI on grounds other than the ADHA claimed, in order to prevent release of the My Health Record opt-out statistics sought for political reasons not relevant to the operation of the FOI Act

The Information Commissioner has directed the ADHA to undertake 4 steps, including formal review of all procedures and practices, making a senior executive responsible for promoting compliance with the FOI Act, and that the agency head is to issue a statement to all staff highlighting ADHA's obligations under the FOI Act and its pro-disclosure emphasis.

Unusually the ADHA declined the opportunity to make response to the Australian Information Commissioner on her investigation conclusions.

The above is provided to provide such information as is reasonably necessary to enable the ADHA to identity documents falling within scope of this FOI request

I seek copy of any document held by the ADHA about:

* why ADHA did not respond to the Australian Information Commissioner's investigation findings, given the significance of a finding by the Australian Information Commissioner that the ADHA had knowingly misrepresented the reasons for why it intentionally delayed access unlawfully

* any past adverse findings (other those above) made by the Australian Information Commissioner about the ADHA's conduct and practices.

Yours faithfully,

Verity Pane

FOI, Australian Digital Health Agency

1 Attachment

OFFICIAL
Dear Verity

Please find attached an acknowledgement letter for your FoI request.

Cheers

Glenn
Glenn Beaumaris - A/g Director, Information Office - Governance Branch - Corporate Services Division
Phone: +61 2 6289 6979 Email: [email address] Web: www.digitalhealth.gov.au

-----Original Message-----
From: Verity Pane <[FOI #8224 email]>
Sent: Thursday, 23 December 2021 4:30 PM
To: FOI <[ADHA request email]>
Subject: Freedom of Information request - Adverse findings from the Australian Information Commissioner

CAUTION: Cyber Security Awareness: This email originated from outside our organisation. Before acting on instructions contained in the email, clicking on links or opening attachments, please ensure that you recognise the sender and that you are confident the content is authentic and safe. If you suspect the email is not legitimate, then click on the Report Message option.

Dear Australian Digital Health Agency,

The Australian Information Commissioner recently made adverse findings against the Australian Digital Health Agency (ADHA) finding that:

(i) ADHA's refusal to process my FOI request because it was made through Right to Know (and not directly to ADHA's preferred email address) was invalid, and that the 30 day processing period commenced on the original receipt of the Right to Know FOI request; and

(ii) that the ADHA had in bad faith ("to buy us some more time... [have her] waiting until after... [the] Senate inquiry hearing") delayed the processing of that FOI on grounds other than the ADHA claimed, in order to prevent release of the My Health Record opt-out statistics sought for political reasons not relevant to the operation of the FOI Act

The Information Commissioner has directed the ADHA to undertake 4 steps, including formal review of all procedures and practices, making a senior executive responsible for promoting compliance with the FOI Act, and that the agency head is to issue a statement to all staff highlighting ADHA's obligations under the FOI Act and its pro-disclosure emphasis.

Unusually the ADHA declined the opportunity to make response to the Australian Information Commissioner on her investigation conclusions.

The above is provided to provide such information as is reasonably necessary to enable the ADHA to identity documents falling within scope of this FOI request

I seek copy of any document held by the ADHA about:

* why ADHA did not respond to the Australian Information Commissioner's investigation findings, given the significance of a finding by the Australian Information Commissioner that the ADHA had knowingly misrepresented the reasons for why it intentionally delayed access unlawfully

* any past adverse findings (other those above) made by the Australian Information Commissioner about the ADHA's conduct and practices.

Yours faithfully,

Verity Pane

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #8224 email]

Is [ADHA request email] the wrong address for Freedom of Information requests to Australian Digital Health Agency? If so, please contact us using this form:
https://aus01.safelinks.protection.outlo...

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://aus01.safelinks.protection.outlo...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------
Important: This transmission is intended only for the use of the addressee and may contain confidential or legally privileged information. If you are not the intended recipient, you are notified that any use or dissemination of this communication is strictly prohibited. If you receive this transmission in error please notify the author immediately and delete all copies of this transmission.

hide quoted sections

FOI, Australian Digital Health Agency

2 Attachments

OFFICIAL

 

Dear Ms Pane,

 

Please find attached decision in relation to your FOI request.

 

Kind regards,

 

Jessica

FOI Team

Information Office

Governance, Security and Secretariat Services

Australian Digital Health Agency

Email     [1][email address]

Web      [2]www.digitalhealth.gov.au

 

The Australian Digital Health Agency acknowledges the traditional owners
of country throughout Australia, and their continuing connection to land,
sea and community. We pay our respects to them and their cultures, and to
Elders both past and present.

 

Important: This transmission is intended only for the use of the addressee
and may contain confidential or legally privileged information. If you are
not the intended recipient, you are notified that any use or dissemination
of this communication is strictly prohibited. If you receive this
transmission in error please notify the author immediately and delete all
copies of this transmission.

References

Visible links
1. mailto:[email address]
2. http://www.digitalhealth.gov.au/