Archive of NDIS webpage 'Frequently asked questions about legislation' (31 August 2025)

The request was successful.

Dear National Disability Insurance Agency,

As per the Freedom of Information Act I am requesting access to the below documents:

The official NDIS webpage titled 'Frequently asked questions about legislation' (available at https://www.ndis.gov.au/changes-ndis-leg...) has been updated several times since its creation and publication to add, change, and remove content.

- I am requesting a copy of each version of this FAQ webpage that was published between 1 July 2025 and 31 August 2025.

This request is in addition to the previous requests I successfully made for earlier archives of this page.

With appreciation,

Dan Collins

foi, National Disability Insurance Agency

3 Attachments

Good afternoon,

 

Freedom of Information Request: Acknowledgement & Extension of Time
Request

 

Thank you for your request on 5 September 2025, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).

 

Scope of your Request

 

You have requested access to:

 

“…- I am requesting a copy of each version of this FAQ webpage that was
published between 1 July 2025 and 31 August 2025….”

  

Processing Timeframes

 

In accordance with section 15(5)(b) of the FOI Act, a 30-day statutory
period for processing your request commenced from 6 September 2025. This
30-day period expires on 5 October 2025.

 

The 30-day period can be extended in a number of ways, including with your
agreement.

 

Extension of Time Request:

 

Unfortunately, it is currently taking us a little longer than 30 days to
process FOI requests due to a very high volume of incoming matters. I am
therefore seeking your agreement to a 30-day extension of time under
section 15AA of the FOI Act. If you agree to this extension, the new due
date for us to decide on your request will be 4 November 2025.

 

Please let us know if you agree by 12 September 2025..

 

Explanation of Extension of Time Request:

 

The reason I am seeking an extension of time is to ensure I preserve your
review rights under the FOI Act.

 

FOI applicants are normally entitled to exercise a right of internal
review if they are unsatisfied with the outcome of an FOI decision.
However, this right of review lapses if a FOI decision is not made within
the statutory timeframe. This is because if an agency doesn’t issue their
decision within the statutory timeframe, they are deemed to have refused
the request for documents. If this situation happens, it will limit your
options for formal review to only contacting the OAIC.

 

You are not obligated to agree to this request, you would still retain
your review rights with our regulatory body OAIC (Office of the Australian
Information Commission).

 

Irrelevant Information

 

Section 22 of the FOI Act allows an Agency to redact information from
documents if that information would reasonably be regarded as irrelevant
to a request for access.

 

Given the nature of your request, it does not seem that NDIA staff
members’ surnames and contact details would be relevant to you. Can you
please send me a reply email confirming that such details are irrelevant
to your request for access?

 

Action Required

 

Can I please request a response regarding our request for a 30-day
extension of time, by 12 September 2025.

 

Next steps

 

I have completed some preliminary work on your request; however, your
matter will be allocated to an authorised FOI decision-maker for any
further action. The decision-maker may need to contact you to discuss a
range of matters, including refining the scope of your request.

 

We will contact you using the email address you have provided. Please
advise if you would prefer us to use an alternative means of contact.

 

In the meantime, if you have any questions or need help, please contact us
at [1][NDIA request email].

 

Kind regards,

 

Adam

Freedom of Information Officer – Triage and Early Resolution

Information Release, Privacy and Legal Operations Branch

Reviews and Information Release Division

National Disability Insurance Agency

E [2][email address]

[3]NDIA logo

[4]LGBTIQA+ rainbow graphic

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past and
present.

 [5]Aboriginal and Torres Strait Islander flags graphic

 

 

 

-----Original Message-----
From: Dan Collins <[FOI #13602 email]>
Sent: Friday, 5 September 2025 2:37 PM
To: foi <[NDIA request email]>
Subject: Freedom of Information request - Archive of NDIS webpage
'Frequently asked questions about legislation' (31 August 2025)

 

[You don't often get email from
[6][FOI #13602 email]. Learn why this is
important at [7]https://aka.ms/LearnAboutSenderIdentific... ]

 

Dear National Disability Insurance Agency,

 

 

 

As per the Freedom of Information Act I am requesting access to the below
documents:

 

 

 

The official NDIS webpage titled 'Frequently asked questions about
legislation' (available at
[8]https://aus01.safelinks.protection.outlo...)
has been updated several times since its creation and publication to add,
change, and remove content.

 

 

 

- I am requesting a copy of each version of this FAQ webpage that was
published between 1 July 2025 and 31 August 2025.

 

 

 

This request is in addition to the previous requests I successfully made
for earlier archives of this page.

 

 

 

With appreciation,

 

 

 

Dan Collins

 

 

 

-------------------------------------------------------------------

 

 

 

Please use this email address for all replies to this request:

 

[9][FOI #13602 email]

 

 

 

Is [10][NDIA request email] the wrong address for Freedom of Information
requests to National Disability Insurance Agency? If so, please contact us
using this form:

 

[11]https://aus01.safelinks.protection.outlo...

 

 

 

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:

 

[12]https://aus01.safelinks.protection.outlo...

 

 

 

Please note that in some cases publication of requests and responses will
be delayed.

 

 

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

 

 

 

-------------------------------------------------------------------

 

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IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
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recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
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and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[email address]
4. https://intranet.ndiastaff.ndia.gov.au/h...
6. mailto:[FOI #13602 email]
7. https://aka.ms/LearnAboutSenderIdentific...
8. https://www.ndis.gov.au/changes-ndis-leg...
9. mailto:[FOI #13602 email]
10. mailto:[NDIA request email]
11. https://www.righttoknow.org.au/change_re...
12. https://www.righttoknow.org.au/help/offi...

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Dear foi,

I don't agree to an extension.

With appreciation,

Dan Collins

foi, National Disability Insurance Agency

5 Attachments

Dear Dan Collins,

 

Thank you for your request for information.

 

Please find attached correspondence and documents in relation to your
request. 

 

If you require these in a different format, please let us know. 

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Megan

Freedom of Information Officer 

Information Release, Privacy and Legal Operations Branch

Reviews and Information Release Division

National Disability Insurance Agency 

E [2][NDIA request email]    

[3]NDIA logo 

[4]LGBTIQA+ rainbow graphic 

[5]A white sign with green text Description automatically generated

 

 

-----Original Message-----
From: Dan Collins <[FOI #13602 email]>
Sent: Thursday, 11 September 2025 1:52 AM
To: foi <[NDIA request email]>
Subject: Re: FOI 25/26-0612 – Your Request for Information –
Acknowledgement & Extension of Time Request [SEC=OFFICIAL]

 

[You don't often get email from
[6][FOI #13602 email]. Learn why this is
important at [7]https://aka.ms/LearnAboutSenderIdentific... ]

 

Dear foi,

 

 

 

I don't agree to an extension.

 

 

 

With appreciation,

 

 

 

Dan Collins

 

 

 

-----Original Message-----

 

 

 

Good afternoon,

 

 

 

 

 

 

 

Freedom of Information Request: Acknowledgement & Extension of Time

 

Request

 

 

 

 

 

 

 

Thank you for your request on 5 September 2025, made under the Freedom of

 

Information Act 1982 (FOI Act), for copies of documents held by the

 

National Disability Insurance Agency (NDIA).

 

 

 

 

 

 

 

Scope of your Request

 

 

 

 

 

 

 

You have requested access to:

 

 

 

 

 

 

 

“…- I am requesting a copy of each version of this FAQ webpage that was

 

published between 1 July 2025 and 31 August 2025….”

 

 

 

 

 

 

 

Processing Timeframes

 

 

 

 

 

 

 

In accordance with section 15(5)(b) of the FOI Act, a 30-day statutory

 

period for processing your request commenced from 6 September 2025. This

 

30-day period expires on 5 October 2025.

 

 

 

 

 

 

 

The 30-day period can be extended in a number of ways, including with your

 

agreement.

 

 

 

 

 

 

 

Extension of Time Request:

 

 

 

 

 

 

 

Unfortunately, it is currently taking us a little longer than 30 days to

 

process FOI requests due to a very high volume of incoming matters. I am

 

therefore seeking your agreement to a 30-day extension of time under

 

section 15AA of the FOI Act. If you agree to this extension, the new due

 

date for us to decide on your request will be 4 November 2025.

 

 

 

 

 

 

 

Please let us know if you agree by 12 September 2025..

 

 

 

 

 

 

 

Explanation of Extension of Time Request:

 

 

 

 

 

 

 

The reason I am seeking an extension of time is to ensure I preserve your

 

review rights under the FOI Act.

 

 

 

 

 

 

 

FOI applicants are normally entitled to exercise a right of internal

 

review if they are unsatisfied with the outcome of an FOI decision.

 

However, this right of review lapses if a FOI decision is not made within

 

the statutory timeframe. This is because if an agency doesn’t issue their

 

decision within the statutory timeframe, they are deemed to have refused

 

the request for documents. If this situation happens, it will limit your

 

options for formal review to only contacting the OAIC.

 

 

 

 

 

 

 

You are not obligated to agree to this request, you would still retain

 

your review rights with our regulatory body OAIC (Office of the Australian

 

Information Commission).

 

 

 

 

 

 

 

Irrelevant Information

 

 

 

 

 

 

 

Section 22 of the FOI Act allows an Agency to redact information from

 

documents if that information would reasonably be regarded as irrelevant

 

to a request for access.

 

 

 

 

 

 

 

Given the nature of your request, it does not seem that NDIA staff

 

members’ surnames and contact details would be relevant to you. Can you

 

please send me a reply email confirming that such details are irrelevant

 

to your request for access?

 

 

 

 

 

 

 

Action Required

 

 

 

 

 

 

 

Can I please request a response regarding our request for a 30-day

 

extension of time, by 12 September 2025.

 

 

 

 

 

 

 

Next steps

 

 

 

 

 

 

 

I have completed some preliminary work on your request; however, your

 

matter will be allocated to an authorised FOI decision-maker for any

 

further action. The decision-maker may need to contact you to discuss a

 

range of matters, including refining the scope of your request.

 

 

 

 

 

 

 

We will contact you using the email address you have provided. Please

 

advise if you would prefer us to use an alternative means of contact.

 

 

 

 

 

 

 

In the meantime, if you have any questions or need help, please contact us

 

at [1][NDIA request email].

 

 

 

 

 

 

 

Kind regards,

 

 

 

 

 

 

 

Adam

 

 

 

Freedom of Information Officer – Triage and Early Resolution

 

 

 

Information Release, Privacy and Legal Operations Branch

 

 

 

Reviews and Information Release Division

 

 

 

National Disability Insurance Agency

 

 

 

E [2][email address]

 

 

 

[3]NDIA logo

 

 

 

[4]LGBTIQA+ rainbow graphic

 

 

 

The NDIA acknowledges the Traditional Custodians of Country throughout

 

Australia and their continuing connection to land, sea and community. We

 

pay our respects to them and their cultures and to Elders past and

 

present.

 

 

 

  [5]Aboriginal and Torres Strait Islander flags graphic

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

 

[8][FOI #13602 email]

 

 

 

This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:

 

[9]https://aus01.safelinks.protection.outlo...

 

 

 

Please note that in some cases publication of requests and responses will
be delayed.

 

 

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

 

-------------------------------------------------------------------

 

 

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]
6. mailto:[FOI #13602 email]
7. https://aka.ms/LearnAboutSenderIdentific...
8. mailto:[FOI #13602 email]
9. https://www.righttoknow.org.au/help/offi...

hide quoted sections