Complaints related to online gambling

Ben Fairless made this Freedom of Information request to ACT Gambling And Racing Commission

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear ACT Gambling And Racing Commission,

Can I please have a copy of complaints against online gambling operators, and any replies to those complaints?

Personal information related to the complainants is specifically excluded from my request (if you can redact accordingly, that would be great).

Yours faithfully,

Ben Fairless

Leonard, Ron, ACT Gambling And Racing Commission

1 Attachment

Mr Fairless

Please find attached letter regarding receipt of your below Freedom of Information request. The letter also seeks to clarify the scope of your request.

Cheers

Ron Leonard | Manager
Phone 02 6207 0378 | Fax 02 6207 7372
Coordination and Revenue | ACT Gambling and Racing Commission
Chief Minister, Treasury and Economic Development Directorate | ACT Government
Level 2 Canberra Nara Centre 1 Constitution Ave Canberra ACT 2601 | PO Box 214 Civic Square ACT 2608
www.gamblingandracing.act.gov.au

-----Original Message-----
From: Leonard, Ron On Behalf Of GamblingandRacing
Sent: Tuesday, 10 March 2015 11:48 AM
To: Leonard, Ron
Subject: FW: Freedom of Information request - Complaints related to online gambling

-----Original Message-----
From: Ben Fairless [mailto:[FOI #1007 email]]
Sent: Monday, 9 March 2015 10:36 PM
To: GamblingandRacing
Subject: Freedom of Information request - Complaints related to online gambling

Dear ACT Gambling And Racing Commission,

Can I please have a copy of complaints against online gambling operators, and any replies to those complaints?

Personal information related to the complainants is specifically excluded from my request (if you can redact accordingly, that would be great).

Yours faithfully,

Ben Fairless

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Dear Ron,

Thanks for your quick response!

I can limit the scope to the last 6 months. I'm looking for all complaints against Australian licenced online gambling operators (I know not all of them are licenced in the ACT, but I assume people may have complained to you).

Please let me know if this helps clarify my request.

Yours sincerely,

Ben Fairless

Leonard, Ron, ACT Gambling And Racing Commission

3 Attachments

Dear Mr Fairless
 
Please find attached the following documents in relation to your Freedom
of Information request relating to complaints against Australian licensed
online gambling operators for the last six months:
 

* Decision Letter;
* Schedule; and
* Documents.

 
Yours sincerely,
 
Ron Leonard | Manager
Phone 02 6207 0378 | Fax 02 6207 7372
Coordination and Revenue | ACT Gambling and Racing Commission
Chief Minister, Treasury and Economic Development Directorate | ACT
Government
Level 2 Canberra Nara Centre 1 Constitution Ave Canberra ACT 2601 | PO Box
214 Civic Square ACT 2608
[1]www.gamblingandracing.act.gov.au
 
-----Original Message-----
From: Ben Fairless
[[2]mailto:[FOI #1007 email]]
Sent: Wednesday, 11 March 2015 4:23 PM
To: Leonard, Ron
Subject: Re: FW: Freedom of Information request - Complaints related to
online gambling
 
Dear Ron,
 
Thanks for your quick response!
 
I can limit the scope to the last 6 months. I'm looking for all complaints
against Australian licenced online gambling operators (I know not all of
them are licenced in the ACT, but I assume people may have complained to
you).
 
Please let me know if this helps clarify my request.
 
Yours sincerely,
 
Ben Fairless
 
-----Original Message-----
 
Mr Fairless
 
Please find attached letter regarding receipt of your below Freedom of
Information request. The letter also seeks to clarify the scope of your
request.
 
Cheers
 
Ron Leonard | Manager
Phone 02 6207 0378 | Fax 02 6207 7372
Coordination and Revenue | ACT Gambling and Racing Commission Chief
Minister, Treasury and Economic Development Directorate | ACT Government
Level 2 Canberra Nara Centre 1 Constitution Ave Canberra ACT 2601 | PO Box
214 Civic Square ACT 2608 [3]www.gamblingandracing.act.gov.au
 
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[4][FOI #1007 email]
 
This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:
[5]https://www.righttoknow.org.au/help/offi...
 
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.
 
-------------------------------------------------------------------
 
-----------------------------------------------------------------------
This email, and any attachments, may be confidential and also privileged.
If you are not the intended recipient, please notify the sender and delete
all copies of this transmission along with any attachments immediately.
You should not copy or use it for any purpose, nor disclose its contents
to any other person.
-----------------------------------------------------------------------

References

Visible links
1. http://www.gamblingandracing.act.gov.au/
2. mailto:[FOI #1007 email]
3. http://www.gamblingandracing.act.gov.au/
4. mailto:[FOI #1007 email]
5. https://www.righttoknow.org.au/help/offi...

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