Current delegations/delegation register
Dear National Disability Insurance Agency,
Under the FOI Act 1982 (Cth), I request access to the whole of final and current versions of the below documents, including any schedules/annexes:
* Instruments of delegation, made by the NDIA CEO relating to NDIS planning (such as approval of participant plans within specified conditions).
* To the extent not covered above, any operational delegations made by the NDIA CEO and/or NDIA Board.
* Accountable Authority Instructions (AAI), including any financial authorisations/delegations contained in them.
* Briefings and/or requests (howsoever described) to the NDIA CEO and/or NDIA Board relating to approval/signing of the current version of any of the documents above.
* Where a register/database (howsoever described) of current delegations (of any nature) made by the NDIA CEO and/or NDIA Board exists, that register/database.
* The "AAI Quick Guide: Delegations and Authorisations" or, if that document is no longer current, any comparable document.
* Any policies/procedure/guidance/directions described or mentioned in the AAI Quick guide described above.
Yours faithfully,
Andrew Smith
Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team.
Please note: due to a high volume of requests, our ability to respond to
you in a timely manner may be affected. We will action your request as
soon as possible and will endeavour to process your matter within the
legislative deadlines. We may need to seek your agreement to an extension
of time. We appreciate your understanding if this is required.
Participant Information
Did you know the NDIA has other ways to access the documents and
information that we hold?
Participants, Guardians and Nominees can obtain copies of some participant
information through our National Contact Centre (NCC). For more
information about what’s available through the NCC, please contact 1800
800 110.
Please visit our [1]Access to Information webpage to find out more about
accessing information through:
* The [2]Participant Information Access (PIA) scheme
* The [3]Information Publication Scheme (IPS)
* The [4]myplace portal for participants
* The [5]myplace portal for providers
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You can also request data and statistics. Please visit our [6]Data and
insights webpage page for further information.
If you are able to obtain your information from a source listed above, you
can withdraw your FOI request by emailing [7][NDIA request email]
Further Information
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Should you have a query unrelated to FOI, please contact the Agency by
email at [9][email address] or via webchat at [10]ndis.gov.au.
Alternatively, you can also contact us by phoning 1800 800 110.
Kind regards
Freedom of Information Team
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E [11][NDIA request email]
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
References
Visible links
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2. https://www.ndis.gov.au/about-us/policie...
3. https://www.ndis.gov.au/about-us/policie...
4. https://www.ndis.gov.au/participants/usi...
5. https://www.ndis.gov.au/providers/workin...
6. https://data.ndis.gov.au/
7. mailto:[NDIA request email]
8. https://www.ndis.gov.au/about-us/policie...
9. mailto:[email address]
10. https://www.ndis.gov.au/
11. mailto:[NDIA request email]
Dear National Disability Insurance Agency,
By operation of section 15(5) of the FOI Act, FOI decisions must be issued within 30 days, unless an extension applies (as stated in section 15, 15AA and 15AC of the Act). According to my records, the due date for this decision was May 4.
Please advise whether a decision has been issued on this request, or if a deemed refusal is taken to have occurred by operation of section 15AC of the Act.
I note that the web site I am sending this message through has previously had technical issues receiving email from the NDIA, so I ask that you please consider resending any decision documents or other material in your reply, should they exist.
Web links are provided below my signature here, to enable you to contact this web site's technical team (or to request an appropriate person/group within the NDIA to do so), should you consider that reasonably required. They can attach your response if it is not delivered for whatever reason.
Yours faithfully,
Andrew Smith
Dear Andrew Smith
Freedom of Information Request: Acknowledgement
Thank you for your request of 4 April 2025, made under the Freedom of
Information Act 1982 (FOI Act), for access to documents held by the
National Disability Insurance Agency (NDIA).
Scope of you request
You have requested access to:
“…I request access to the whole of final and current versions of the below
documents, including any schedules/annexes:
* Instruments of delegation, made by the NDIA CEO relating to NDIS
planning (such as approval of participant plans within specified
conditions).
* To the extent not covered above, any operational delegations made by the
NDIA CEO and/or NDIA Board.
* Accountable Authority Instructions (AAI), including any financial
authorisations/delegations contained in them.
* Briefings and/or requests (howsoever described) to the NDIA CEO and/or
NDIA Board relating to approval/signing of the current version of any of
the documents above.
* Where a register/database (howsoever described) of current delegations
(of any nature) made by the NDIA CEO and/or NDIA Board exists, that
register/database.
* The "AAI Quick Guide: Delegations and Authorisations" or, if that
document is no longer current, any comparable document.
* Any policies/procedure/guidance/directions described or mentioned in the
AAI Quick guide described above…”
Processing timeframes
A 30-day statutory period for processing your request commenced from 5
April 2025. You should, therefore have expected a decision from us by 5
May 2025. I note this time has lapsed and as a result your request is
taken to be a deemed refusal under section 15AC of the FOI Act and you do
retain the right to seek an external review of this decision with OAIC.
Disclosure log
Information released under the FOI Act may be published on our disclosure
log, located on our website at [1]FOI Disclosure log | NDIS.
If you have any concerns about the publication of the information you have
requested, please let me know by replying to this message.
Irrelevant information
Section 22 of the FOI Act permits us to provide FOI applicants with access
to edited copies of documents with irrelevant material deleted. Can you
please reply to this message to advise whether the surnames and contact
details of NDIA staff are irrelevant to your request?
Further help
Please contact us at [2][NDIA request email] if you have any questions or need
help.
We will contact you using the email address you have provided. Please
advise us if you would prefer us to use another means of contact.
I sincerely apologise for the delay in processing your request and
appreciate your patience.
Regards
Helen (HIL533)
Assistant Director – Freedom of Information
Information Release, Privacy and Legal Operations Branch
Reviews and Information Release Division
National Disability Insurance Agency
[3]NDIA logo
[4]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[5]Aboriginal and Torres Strait Islander flags graphic
Good afternoon,
Thank you for your email. I confirm that the surnames and contact details of NDIA staff are irrelevant, subject to one reservation. The reservation is that the surname of any NDIA staff member at or above Senior Executive Service (SES) level should fall within the scope of my request (and not be considered irrelevant pursuant to Section 22 of the FOI Act).
Yours sincerely,
Andrew Smith
Dear Andrew Smith
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
request. If you require these in a different format, please let us know.
Due to the size of the documents they have been split across two (2)
emails, this being Part 1 of 2.
Please contact us at [1][NDIA request email] if you have any questions or
require help.
Kind regards
Helen (HIL533)
Senior Freedom of Information Officer
Information Release, Privacy and Legal Operations Branch
Reviews and Information Release Division
National Disability Insurance Agency
E: [2][NDIA request email]
[3]Title: NDIS delivered by the National Disability Insurance Agency
[4]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[5]Aboriginal and Torres Strait Islander flags graphic
Dear Andrew Smith
Thank you for your request for information.
Please find attached documents in relation to your request. If you
require these in a different format, please let us know.
Due to the size of the documents they have been split across two (2)
emails, this being Part 2 of 2.
Please contact us at [1][NDIA request email] if you have any questions or
require help.
Kind regards
Helen (HIL533)
Senior Freedom of Information Officer
Information Release, Privacy and Legal Operations Branch
Reviews and Information Release Division
National Disability Insurance Agency
E: [2][NDIA request email]
[3]Title: NDIS delivered by the National Disability Insurance Agency
[4]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[5]Aboriginal and Torres Strait Islander flags graphic