Emergency calls

Jackson Gothe-Snape made this Freedom of Information request to ACT Emergency Services Agency

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Jackson Gothe-Snape

Dear ACT Emergency Services Agency,

Could you please provide access to records of 000 calls since the later date of either 1 January 2005 or the date of the oldest infringement in the current record keeping system.

For each call, please provide the following classes of information:
-The service requested,
-The cause,
-The suburb of the caller,
-The suburb of the incident,
-The date,
-The time of day to the minute,
-The duration, and
-The outcome.

If any of these classes of information are not readily extractable from the current record keeping system, please omit them from the request.

Could you please provide the documents in a machine readable format such as csv or json.

Yours faithfully,

Jackson Gothe-Snape

JACS FOI, ACT Emergency Services Agency

2 Attachments

Good afternoon Mr Gothe-Snape

 

Please find attached acknowledgement letter in relation to your freedom of
information request of 29 April 2015.

 

 

Kind regards

 

Lauren

 

Lauren Callow |Senior Information Officer

Governance, Coordination and Reporting

Justice and Community Safety Directorate | ACT Government

Phone: 02 6207 2167 | Ground Floor, 12 Moore Street, Canberra City 

GPO Box 158 Canberra ACT 2601 | [1]www.act.gov.au

 

[2]cid:image003.jpg@01CF2E1F.6AC457B0

 

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References

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1. http://www.act.gov.au/

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JACS FOI, ACT Emergency Services Agency

1 Attachment

Good afternoon Mr Gothe-Snape

 

I refer to your freedom of information request, which was received by the
ACT Emergency Services Agency on 29 April 2015 seeking information in
relation to ‘000 emergency calls’. We are currently processing your
request, however I note that the ACT Emergency Services Agency
communication centre receives calls for assistance on behalf of the ACT
Ambulance Service, ACT Fire and Rescue, ACT Rural Fire Service and the ACT
State Emergency Service. Calls for police assistance are directed to the
Australian Federal Police (AFP). As a Commonwealth agency, the AFP are not
covered by the ACT Freedom of Information Act 1989 and we are unable  to
transfer your request to them. If you wish to apply to the AFP to receive
this information, the relevant access provisions can be found at the link
provided below:

 

[1]http://www.afp.gov.au/about-the-afp/foi-...

 

If you have any questions regarding this matter, please feel free to
contact me on (02) 6207 2167.

 

 

Kind regards

 

Lauren

 

Lauren Callow |Senior Information Officer

Governance, Coordination and Reporting

Justice and Community Safety Directorate | ACT Government

Phone: 02 6207 2167 | Ground Floor, 12 Moore Street, Canberra City 

GPO Box 158 Canberra ACT 2601 | [2]www.act.gov.au

 

[3]cid:image003.jpg@01CF2E1F.6AC457B0

 

 

 

 

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References

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1. http://www.afp.gov.au/about-the-afp/foi-...
2. http://www.act.gov.au/

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Amin, Raouf, ACT Emergency Services Agency

2 Attachments

Dear Mr Gothe-Snape

 

Please find attached the decision letter in relation to your freedom of
information request of 29 April 2015.

 

Regards

 

Raouf Amin | A/g Manager, Executive Support Unit

Phone 02 6207 8666 | Fax 02 6207 8447|

ACT Emergency Services Agency| Justice and Community Safety Directorate |
ACT Government

Physical Address | 9 Amberley Avenue, Fairbairn Business Park Majura ACT
2609 | Mailing Address |GPO Box 158 Canberra ACT 2601 |
[1]www.jacs.act.gov.au

 

[2]cid:image003.jpg@01CF2E1F.6AC457B0

 

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References

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1. http://www.jacs.act.gov.au/

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Jackson Gothe-Snape

Dear Amin, Raouf,

Thank you for the response.

Can I please refine the scope of the request to:

Records of 000 calls since 1 January 2012.

For each call, please provide the following classes of information:
-The service requested,
-The suburb of the incident,
-The date,
-The time of day to the minute, and
-The duration.

Can you please provide the data in csv or xls format.

Yours sincerely,

Jackson Gothe-Snape

Khaw, Victor, ACT Emergency Services Agency

4 Attachments

Good morning

 

Please find attached the decision from your Freedom of Information request
and associated documents. As the file size is quite large I will send a
follow up email with the remaining documents.

 

Regards

 

Victor Khaw | A/g Executive & Ministerial Support Officer, Executive
Support Unit

Phone 02 6207 0167 | Fax 02 6207 8447

ACT Emergency Services Agency| Justice and Community Safety Directorate |
ACT Government

Physical Address | 9 Amberley Avenue, Fairbairn Business Park Majura ACT
2609 | Mailing Address |GPO Box 158 Canberra ACT 2601 |
[1]www.jacs.act.gov.au

 

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Khaw, Victor, ACT Emergency Services Agency

2 Attachments

Good morning

 

As per my previous email, please find attached the remaining documents
relating to your FOI request.

 

Regards

 

Victor Khaw | A/g Executive & Ministerial Support Officer, Executive
Support Unit

Phone 02 6207 0167 | Fax 02 6207 8447

ACT Emergency Services Agency| Justice and Community Safety Directorate |
ACT Government

Physical Address | 9 Amberley Avenue, Fairbairn Business Park Majura ACT
2609 | Mailing Address |GPO Box 158 Canberra ACT 2601 |
[1]www.jacs.act.gov.au

 

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References

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Jackson Gothe-Snape

Thanks Victor, appreciate your assistance.

Can you please provide the documents in csv or xls format.

Yours sincerely,

Jackson Gothe-Snape

Khaw, Victor, ACT Emergency Services Agency

1 Attachment

Dear Mr Gothe-Snape

Please find attached a file in xls format as requested.

Regards

Victor Khaw | A/g Executive & Ministerial Support Officer, Executive Support Unit
Phone 02 6207 0167 | Fax 02 6207 8447
ACT Emergency Services Agency| Justice and Community Safety Directorate | ACT Government
Physical Address | 9 Amberley Avenue, Fairbairn Business Park Majura ACT 2609 | Mailing Address |GPO Box 158 Canberra ACT 2601 | www.jacs.act.gov.au

-----Original Message-----
From: Jackson Gothe-Snape [mailto:[FOI #1054 email]]
Sent: Tuesday, 4 August 2015 9:39 AM
To: Khaw, Victor
Subject: Re: FOI Application for Emergency Call Data

Thanks Victor, appreciate your assistance.

Can you please provide the documents in csv or xls format.

Yours sincerely,

Jackson Gothe-Snape

-----Original Message-----

Good morning

As per my previous email, please find attached the remaining documents relating to your FOI request.

Regards

Victor Khaw | A/g Executive & Ministerial Support Officer, Executive Support Unit

Phone 02 6207 0167 | Fax 02 6207 8447

ACT Emergency Services Agency| Justice and Community Safety Directorate | ACT Government

Physical Address | 9 Amberley Avenue, Fairbairn Business Park Majura ACT
2609 | Mailing Address |GPO Box 158 Canberra ACT 2601 | [1]www.jacs.act.gov.au

References

Visible links
1. http://www.jacs.act.gov.au/

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[FOI #1054 email]

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
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Jackson Gothe-Snape

Thanks Victor - it looks like the document has hit the limit of 65535 rows for xls files.

Could you please try again with either csv or xlsx?

Yours sincerely,

Jackson Gothe-Snape

Khaw, Victor, ACT Emergency Services Agency

1 Attachment

Dear Mr Gothe-Snape

I have attached a xlsx file, let me know if there are any issues with it.

Regards

Victor Khaw | A/g Executive & Ministerial Support Officer, Executive Support Unit
Phone 02 6207 0167 | Fax 02 6207 8447
ACT Emergency Services Agency| Justice and Community Safety Directorate | ACT Government
Physical Address | 9 Amberley Avenue, Fairbairn Business Park Majura ACT 2609 | Mailing Address |GPO Box 158 Canberra ACT 2601 | www.jacs.act.gov.au

-----Original Message-----
From: Jackson Gothe-Snape [mailto:[FOI #1054 email]]
Sent: Tuesday, 4 August 2015 10:26 AM
To: Khaw, Victor
Subject: RE: FOI Application for Emergency Call Data

Thanks Victor - it looks like the document has hit the limit of 65535 rows for xls files.

Could you please try again with either csv or xlsx?

Yours sincerely,

Jackson Gothe-Snape

-----Original Message-----

Dear Mr Gothe-Snape

Please find attached a file in xls format as requested.

Regards

Victor Khaw | A/g Executive & Ministerial Support Officer, Executive Support Unit Phone 02 6207 0167 | Fax 02 6207 8447 ACT Emergency Services Agency| Justice and Community Safety Directorate | ACT Government Physical Address | 9 Amberley Avenue, Fairbairn Business Park Majura ACT 2609 | Mailing Address |GPO Box 158 Canberra ACT 2601 | www.jacs.act.gov.au

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #1054 email]

This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

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