Information about contracted research company provided to help sell unpopular messaging

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Dear National Disability Insurance Agency,

I request the following information:

- the name of the external research company employed to craft strategies to assist with messaging about unpopular changes and around alleged ‘scheme sustainability’ to the NDIS as per this recent and badly written article https://travelsguide.blog/ndia-hired-res... - ie ‘a fairer NDIS’

- how much the company was paid and how they were contracted (ie via an open tender process)

- any notes, documents, feedback, transcripts or emails relating to this and related activities, including via focus groups and staff consultation

Yours faithfully,

Karen Reynolds

National Disability Insurance Agency

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foi, National Disability Insurance Agency

Thank you for contacting the National Disability Insurance Agency (NDIA).

 

Freedom of Information

 

If your message is a request for access to documents under the
Freedom of Information Act 1982 (FOI Act), we will acknowledge it within
14-days of receipt.  We may be in touch with you sooner if your request is
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[1]https://www.ndis.gov.au/about-us/policie...

 

Please contact us at [2][NDIA request email] if you have any questions or
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If you are an NDIS participant and you are seeking access to your own
personal information, you can make a request online under our Participant
Information Access (PIA) process.

 

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[3]https://www.ndis.gov.au/about-us/policie...

 

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Warm regards

 

NDIA FOI Team
Email: [6][email address]

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References

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1. https://www.ndis.gov.au/about-us/policie...
2. mailto:[NDIA request email]
3. https://www.ndis.gov.au/about-us/policie...
4. mailto:[email address]
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6. mailto:[email address]

foi, National Disability Insurance Agency

1 Attachment

Dear Karen Reynolds

 

I am writing in relation to your recent FOI request, FOI 20/21-0806.

 

You have requested:

 

“- the name of the external research company employed to craft strategies
to assist with messaging about unpopular changes and around alleged
‘scheme sustainability’ to the NDIS as per this recent and badly written
article
[1]https://travelsguide.blog/ndia-hired-res...
- ie ‘a fairer NDIS’

 

- how much the company was paid and how they were contracted (ie via an
open tender process)

 

- any notes, documents, feedback, transcripts or emails relating to this
and related activities, including via focus groups and staff consultation”

 

We are unable to identify the documents you are seeking as the webpage
linked in your scope displays an error message. Without further contextual
information, we are unable to undertake reasonable searches.  

 

I ask that you provide further information to [2][NDIA request email] no later
than 5:00pm 14 June 2021 to enable processing this request.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

 

[3]Title: NDIS delivered by the National Disability Insurance Agency

 

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References

Visible links
1. https://travelsguide.blog/ndia-hired-res...
2. mailto:[NDIA request email]

foi, National Disability Insurance Agency

2 Attachments

Dear Karen Reynolds

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request.  If you
require the attachment in a different format, please let us know.

 

We will process your request as quickly as possible.  We will also keep in
regular contact with you, especially if there's any delay.  At this stage,
you can expect to hear from us on or before 1 July 2021.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

 

[2]Title: NDIS delivered by the National Disability Insurance Agency

 

 

 

show quoted sections

References

Visible links
1. mailto:[NDIA request email]

foi, National Disability Insurance Agency

2 Attachments

Dear Karen Reynolds

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request. If you
require this in a different format, please let us know.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

 

[2]Title: NDIS delivered by the National Disability Insurance Agency

 

 

show quoted sections

References

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1. mailto:[NDIA request email]