Information about contracted research company provided to help sell unpopular messaging

Karen Reynolds made this Freedom of Information request to National Disability Insurance Agency

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Dear National Disability Insurance Agency,

I request the following information:

- the name of the external research company employed to craft strategies to assist with messaging about unpopular changes and around alleged ‘scheme sustainability’ to the NDIS as per this recent and badly written article https://travelsguide.blog/ndia-hired-res... - ie ‘a fairer NDIS’

- how much the company was paid and how they were contracted (ie via an open tender process)

- any notes, documents, feedback, transcripts or emails relating to this and related activities, including via focus groups and staff consultation

Yours faithfully,

Karen Reynolds

National Disability Insurance Agency

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foi, National Disability Insurance Agency

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Warm regards

 

NDIA FOI Team
Email: [6][email address]

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foi, National Disability Insurance Agency

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Dear Karen Reynolds

 

I am writing in relation to your recent FOI request, FOI 20/21-0806.

 

You have requested:

 

“- the name of the external research company employed to craft strategies
to assist with messaging about unpopular changes and around alleged
‘scheme sustainability’ to the NDIS as per this recent and badly written
article
[1]https://travelsguide.blog/ndia-hired-res...
- ie ‘a fairer NDIS’

 

- how much the company was paid and how they were contracted (ie via an
open tender process)

 

- any notes, documents, feedback, transcripts or emails relating to this
and related activities, including via focus groups and staff consultation”

 

We are unable to identify the documents you are seeking as the webpage
linked in your scope displays an error message. Without further contextual
information, we are unable to undertake reasonable searches.  

 

I ask that you provide further information to [2][NDIA request email] no later
than 5:00pm 14 June 2021 to enable processing this request.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

 

[3]Title: NDIS delivered by the National Disability Insurance Agency

 

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

Visible links
1. https://travelsguide.blog/ndia-hired-res...
2. mailto:[NDIA request email]

hide quoted sections

foi, National Disability Insurance Agency

2 Attachments

Dear Karen Reynolds

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request.  If you
require the attachment in a different format, please let us know.

 

We will process your request as quickly as possible.  We will also keep in
regular contact with you, especially if there's any delay.  At this stage,
you can expect to hear from us on or before 1 July 2021.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

 

[2]Title: NDIS delivered by the National Disability Insurance Agency

 

 

 

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

Visible links
1. mailto:[NDIA request email]

hide quoted sections

foi, National Disability Insurance Agency

2 Attachments

Dear Karen Reynolds

 

Thank you for your request for information.

 

Please find attached correspondence in relation to your request. If you
require this in a different format, please let us know.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

 

[2]Title: NDIS delivered by the National Disability Insurance Agency

 

 

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

Visible links
1. mailto:[NDIA request email]

hide quoted sections