Information provided to the media about the use algorithms in developing or approving plans
Dear National Disability Insurance Agency,
I refer to an article published in the Courier Mail, Adelaide Advertiser, Daily Telegraph and other newspapers on 30 November 2025 by Julie Cross, entitled '‘They didn’t speak to me’: This NDIS stuff-up nearly cost me my life'.
The article states: "A spokeswoman for the agency said it does not use algorithms in developing or approving plans"
I request copies of all correspondence in relation to this article, between the NDIA and the journalist (or between the NDIA and the media company for whom the journalist works), including copies of any request for information made by the journalist/media company to the NDIA for this news article, and all information supplied by the NDIA to the journalist/media company.
Yours faithfully,
David Wright
Dear National Disability Insurance Agency,
I have no received any acknowledgment of receipt of this request. Please update me on its status.
Yours faithfully,
David Wright
Dear David Wright
Thank you for your request for information. I apologise that we didn’t
send an acknowledgement to you, this was an oversight on our part.
Please find attached correspondence and documents in relation to your
request. If you require these in a different format, please let us know.
Please contact us at [1][NDIA request email] if you have any questions or
require help.
Thank you.
Kind regards
Carolyn (CJW205)
A/g Assistant Director
Information Access and Privacy Branch
Reviews and Information Release Division
National Disability Insurance Agency
E [2][NDIA request email]
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