Jessica Hargreaves
Dear FOI Officer,
Under the Freedom of Information Act 1982 (Cth), I request access to the following documents:
The current organisational chart of the National Disability Insurance Scheme (NDIS) / National Disability Insurance Agency (NDIA), showing the structure of divisions, branches, and functions.
For each division or function listed in the organisational chart, the name of the responsible Director.
For each branch within the NDIA, the name of the responsible Branch Manager.
I am seeking the most up-to-date version of this information available at the time of processing this request.
I am happy to receive this information in electronic form (for example, PDF or Word document).
If any parts of my request are unclear, or if you believe the request may attract a charge, I would appreciate the opportunity to discuss this with you before processing.
Thank you for your assistance.
Yours sincerely,
Jessica Hargreaves
Good Afternoon Jessica,
Freedom of Information Request: Acknowledgement
Thank you for your request on 21 September 2025, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).
Scope of your Request
You have requested access to:
"...The current organisational chart of the National Disability Insurance
Scheme (NDIS) / National Disability Insurance Agency (NDIA), showing the
structure of divisions, branches, and functions.
For each division or function listed in the organisational chart, the name
of the responsible Director.
For each branch within the NDIA, the name of the responsible Branch
Manager.
I am seeking the most up-to-date version of this information available at
the time of processing this request..."
Duplicate Request
I note that we have received two requests for the same scope of documents.
I can confirm the request submitted 7:57am on 21 September 2025, has been
registered as FOI 25/26- 0745.
As the second request for information (this request) was submitted at
7:59am on 21 September 2025, I have taken this to be the duplicate
request.
This duplicate request has been subsequently registered as FOI 25/26-0746.
As we have a request for information registered for the above scope of
documents under FOI 25/26-0745, can I please confirm if you are amendable
to withdrawing the duplicate matter FOI 25/26-0746?
Processing Timeframes
In accordance with section 15(5)(b) of the FOI Act, a 30-day statutory
period for processing your request commenced from 22 September 2025. This
30-day period expires on 21 October 2025.
The 30-day period can be extended in a number of ways, including with your
agreement.
Action Required
Can I please request a response regarding our request to withdraw the
duplicate request, by 5pm Tuesday 30 September 2025.
Next steps
I have completed some preliminary work on your request; however, your
matter will be allocated to an authorised FOI decision-maker for any
further action. The decision-maker may need to contact you to discuss a
range of matters, including refining the scope of your request.
We will contact you using the email address you have provided. Please
advise if you would prefer us to use an alternative means of contact.
In the meantime, if you have any questions or need help, please contact us
at [1][NDIA request email].
Kind regards,
Beau
Freedom of Information Officer
Information Release, Privacy and Legal Operations Branch
Reviews and Information Release Division
National Disability Insurance Agency
E [2][NDIA request email]
[3]NDIA logo
[4]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[5]Aboriginal and Torres Strait Islander flags graphic
-----Original Message-----
From: Jessica Hargreaves <[FOI #13683 email]>
Sent: Sunday, 21 September 2025 7:59 AM
To: foi <[NDIA request email]>
Subject: Freedom of Information request - Jessica Hargreaves
[You don't often get email from
[6][FOI #13683 email]. Learn why this is
important at [7]https://aka.ms/LearnAboutSenderIdentific... ]
Dear FOI Officer,
Under the Freedom of Information Act 1982 (Cth), I request access to the
following documents:
The current organisational chart of the National Disability Insurance
Scheme (NDIS) / National Disability Insurance Agency (NDIA), showing the
structure of divisions, branches, and functions.
For each division or function listed in the organisational chart, the name
of the responsible Director.
For each branch within the NDIA, the name of the responsible Branch
Manager.
I am seeking the most up-to-date version of this information available at
the time of processing this request.
I am happy to receive this information in electronic form (for example,
PDF or Word document).
If any parts of my request are unclear, or if you believe the request may
attract a charge, I would appreciate the opportunity to discuss this with
you before processing.
Thank you for your assistance.
Yours sincerely,
Jessica Hargreaves
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[8][FOI #13683 email]
Is [9][NDIA request email] the wrong address for Freedom of Information
requests to National Disability Insurance Agency? If so, please contact us
using this form:
[10]https://aus01.safelinks.protection.outlo...
This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:
[11]https://aus01.safelinks.protection.outlo...
Please note that in some cases publication of requests and responses will
be delayed.
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************
References
Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]
4. https://intranet.ndiastaff.ndia.gov.au/h...
6. mailto:[FOI #13683 email]
7. https://aka.ms/LearnAboutSenderIdentific...
8. mailto:[FOI #13683 email]
9. mailto:[NDIA request email]
10. https://www.righttoknow.org.au/change_re...
11. https://www.righttoknow.org.au/help/offi...
Good Afternoon Jessica,
I am just hoping to follow up on my email below, regarding the submitted
duplicate request.
Can I please confirm if you are amendable to withdrawing this request?
I can confirm that we will continue to process your request for
information, with the same scope of documents, as per your matter
currently registered as FOI 25/26-0745.
Please advise by 5pm Tuesday 7 October 2025.
If you have any questions or concerns, please don’t hesitate to reach out.
Sincere and kind regards
Beau
Freedom of Information Officer
Information Release, Privacy and Legal Operations Branch
Reviews and Information Release Division
National Disability Insurance Agency
E [1][NDIA request email]
[2]NDIA logo
[3]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[4]Aboriginal and Torres Strait Islander flags graphic
From: foi <[NDIA request email]>
Sent: Tuesday, 23 September 2025 3:57 PM
To: 'Jessica Hargreaves' <[FOI #13683 email]>
Subject: FOI 25/26-0746 [LEXD 9784] – Your Request for Information –
Acknowledgement/ Duplicate Request
Good Afternoon Jessica,
Freedom of Information Request: Acknowledgement
Thank you for your request on 21 September 2025, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).
Scope of your Request
You have requested access to:
"...The current organisational chart of the National Disability Insurance
Scheme (NDIS) / National Disability Insurance Agency (NDIA), showing the
structure of divisions, branches, and functions.
For each division or function listed in the organisational chart, the name
of the responsible Director.
For each branch within the NDIA, the name of the responsible Branch
Manager.
I am seeking the most up-to-date version of this information available at
the time of processing this request..."
Duplicate Request
I note that we have received two requests for the same scope of documents.
I can confirm the request submitted 7:57am on 21 September 2025, has been
registered as FOI 25/26- 0745.
As the second request for information (this request) was submitted at
7:59am on 21 September 2025, I have taken this to be the duplicate
request.
This duplicate request has been subsequently registered as FOI 25/26-0746.
As we have a request for information registered for the above scope of
documents under FOI 25/26-0745, can I please confirm if you are amendable
to withdrawing the duplicate matter FOI 25/26-0746?
Processing Timeframes
In accordance with section 15(5)(b) of the FOI Act, a 30-day statutory
period for processing your request commenced from 22 September 2025. This
30-day period expires on 21 October 2025.
The 30-day period can be extended in a number of ways, including with your
agreement.
Action Required
Can I please request a response regarding our request to withdraw the
duplicate request, by 5pm Tuesday 30 September 2025.
Next steps
I have completed some preliminary work on your request; however, your
matter will be allocated to an authorised FOI decision-maker for any
further action. The decision-maker may need to contact you to discuss a
range of matters, including refining the scope of your request.
We will contact you using the email address you have provided. Please
advise if you would prefer us to use an alternative means of contact.
In the meantime, if you have any questions or need help, please contact us
at [5][NDIA request email].
Kind regards,
Beau
Freedom of Information Officer
Information Release, Privacy and Legal Operations Branch
Reviews and Information Release Division
National Disability Insurance Agency
E [6][NDIA request email]
[7]NDIA logo
[8]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[9]Aboriginal and Torres Strait Islander flags graphic
-----Original Message-----
From: Jessica Hargreaves
<[10][FOI #13683 email]>
Sent: Sunday, 21 September 2025 7:59 AM
To: foi <[11][NDIA request email]>
Subject: Freedom of Information request - Jessica Hargreaves
[You don't often get email from
[12][FOI #13683 email]. Learn why this is
important at [13]https://aka.ms/LearnAboutSenderIdentific... ]
Dear FOI Officer,
Under the Freedom of Information Act 1982 (Cth), I request access to the
following documents:
The current organisational chart of the National Disability Insurance
Scheme (NDIS) / National Disability Insurance Agency (NDIA), showing the
structure of divisions, branches, and functions.
For each division or function listed in the organisational chart, the name
of the responsible Director.
For each branch within the NDIA, the name of the responsible Branch
Manager.
I am seeking the most up-to-date version of this information available at
the time of processing this request.
I am happy to receive this information in electronic form (for example,
PDF or Word document).
If any parts of my request are unclear, or if you believe the request may
attract a charge, I would appreciate the opportunity to discuss this with
you before processing.
Thank you for your assistance.
Yours sincerely,
Jessica Hargreaves
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[14][FOI #13683 email]
Is [15][NDIA request email] the wrong address for Freedom of Information
requests to National Disability Insurance Agency? If so, please contact us
using this form:
[16]https://aus01.safelinks.protection.outlo...
This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:
[17]https://aus01.safelinks.protection.outlo...
Please note that in some cases publication of requests and responses will
be delayed.
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************
References
Visible links
1. mailto:[NDIA request email]
3. https://intranet.ndiastaff.ndia.gov.au/h...
5. mailto:[NDIA request email]
6. mailto:[NDIA request email]
8. https://intranet.ndiastaff.ndia.gov.au/h...
10. mailto:[FOI #13683 email]
11. mailto:[NDIA request email]
12. mailto:[FOI #13683 email]
13. https://aka.ms/LearnAboutSenderIdentific...
14. mailto:[FOI #13683 email]
15. mailto:[NDIA request email]
16. https://www.righttoknow.org.au/change_re...
17. https://www.righttoknow.org.au/help/offi...