MLO Deep Dive
Dear National Disability Insurance Agency,
Please provide a copy of the document 'MLO Deep Dive'
Yours faithfully,
David Wright
Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team.
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Kind regards
Freedom of Information Team
Complaints Management & FOI Branch
General Counsel Division
National Disability Insurance Agency
E [11][NDIA request email]
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
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9. mailto:[email address]
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11. mailto:[NDIA request email]
Dear David Wright
Freedom of Information Request: Acknowledgement
Thank you for your request of 11 May 2025, made under the Freedom of
Information Act 1982 (FOI Act), for documents held by the National
Disability Insurance Agency (NDIA).
Scope of your Request
You have requested access to:
“Please provide a copy of the document 'MLO Deep Dive”
Irrelevant Information
Section 22 of the FOI Act allows an Agency to redact information from
documents if that information would reasonably be regarded as irrelevant
to a request for access.
Given the nature of your request, it does not seem that NDIA staff
members’ surnames and contact details would be relevant to you. Can you
please send me a reply email confirming that such details are irrelevant
to your request for access?
Processing Timeframes
In accordance with section 15(5)(b) of the FOI Act, a 30-day statutory
period for processing your request commenced from 12 May 2025. This 30-day
period expires on 11 June 2024.
The 30-day period can be extended in a number of ways, including with your
agreement.
Unfortunately, it is currently taking us a little longer than 30 days to
process FOI requests due to a very high volume. I am therefore seeking
your agreement to a 30-day extension of time under section 15AA of the FOI
Act. If you agree to this extension, the new due date for us to decide on
your request will be 11 July 2025.
If you do not agree and we are unable to process your request within the
30-day period, we will be deemed to have refused your request and you will
not have a right to seek internal review of that decision. You will,
however, retain your right to external review by the Australian
Information Commissioner.
Please let us know if you agree by 19 May 2025.
Disclosure Log
Subject to certain exceptions, documents released under the FOI Act will
be published on the NDIA’s disclosure log located on our website.
If you have any concerns about the publication of the documents you have
requested, please contact me.
Next steps
Your request will be allocated to an authorised FOI decision-maker. The
decision-maker may need to contact you to discuss a range of matters,
including refining the scope of your request.
We will contact you using the email address you have provided. Please
advise if you would prefer us to use an alternative means of contact.
In the meantime, if you have any questions or need help, please contact us
at [1][NDIA request email].
Kind regards
Poojan
Freedom of Information Officer
Information Release, Privacy and Legal Operations Branch
Reviews and Information Release Division
National Disability Insurance Agency
E [2][NDIA request email]
[3]NDIA logo
[4]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[5]Aboriginal and Torres Strait Islander flags graphic
-----Original Message-----
From: David Wright <[FOI #13144 email]>
Sent: Sunday, 11 May 2025 8:20 PM
To: foi <[NDIA request email]>
Subject: Freedom of Information request - MLO Deep Dive
[You don't often get email from
[6][FOI #13144 email]. Learn why this is
important at [7]https://aka.ms/LearnAboutSenderIdentific... ]
Dear National Disability Insurance Agency,
Please provide a copy of the document 'MLO Deep Dive'
Yours faithfully,
David Wright
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[8][FOI #13144 email]
Is [9][NDIA request email] the wrong address for Freedom of Information
requests to National Disability Insurance Agency? If so, please contact us
using this form:
[10]https://aus01.safelinks.protection.outlo...
This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:
[11]https://aus01.safelinks.protection.outlo...
Please note that in some cases publication of requests and responses will
be delayed.
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************
References
Visible links
1. mailto:[NDIA request email]
2. mailto:[NDIA request email]
6. mailto:[FOI #13144 email]
7. https://aka.ms/LearnAboutSenderIdentific...
8. mailto:[FOI #13144 email]
9. mailto:[NDIA request email]
10. https://www.righttoknow.org.au/change_re...
11. https://www.righttoknow.org.au/help/offi...
Dear Poojan
I confirm that NDIA staff members’ surnames and contact details are irrelevant
to my request, and I agree to a 30-day extension of time, making the new due date for you to decide on my request 11 July 2025.
Yours sincerely,
David Wright
Dear David
Thank you for your quick response.
To clarify, can I please confirm you are requesting the most current
version of the ‘MLO Deep Dive’ document?
Kind regards
Patrick (PHO293)
Senior Freedom of Information Officer
Information Release, Privacy and Legal Operations Branch
Reviews and Information Release Division
National Disability Insurance Agency
E [1][NDIA request email]
[2]NDIA logo
[3]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[4]Aboriginal and Torres Strait Islander flags graphic
-----Original Message-----
From: David Wright <[5][FOI #13144 email]>
Sent: Friday, 16 May 2025 11:22 AM
To: foi <[6][NDIA request email]>
Subject: Re: FOI 24/25-1974 – Your request for information –
Acknowledgement & Extension of Time [SEC=OFFICIAL]
[You don't often get email from
[7][FOI #13144 email]. Learn why this is
important at [8]https://aka.ms/LearnAboutSenderIdentific... ]
Dear Poojan
I confirm that NDIA staff members’ surnames and contact details are
irrelevant
to my request, and I agree to a 30-day extension of time, making the new
due date for you to decide on my request 11 July 2025.
Yours sincerely,
David Wright
-----Original Message-----
Dear David Wright
Freedom of Information Request: Acknowledgement
Thank you for your request of 11 May 2025, made under the Freedom of
Information Act 1982 (FOI Act), for documents held by the National
Disability Insurance Agency (NDIA).
Scope of your Request
You have requested access to:
“Please provide a copy of the document 'MLO Deep Dive”
Irrelevant Information
Section 22 of the FOI Act allows an Agency to redact information from
documents if that information would reasonably be regarded as irrelevant
to a request for access.
Given the nature of your request, it does not seem that NDIA staff
members’ surnames and contact details would be relevant to you. Can you
please send me a reply email confirming that such details are irrelevant
to your request for access?
Processing Timeframes
In accordance with section 15(5)(b) of the FOI Act, a 30-day statutory
period for processing your request commenced from 12 May 2025. This 30-day
period expires on 11 June 2024.
The 30-day period can be extended in a number of ways, including with your
agreement.
Unfortunately, it is currently taking us a little longer than 30 days to
process FOI requests due to a very high volume. I am therefore seeking
your agreement to a 30-day extension of time under section 15AA of the FOI
Act. If you agree to this extension, the new due date for us to decide on
your request will be 11 July 2025.
If you do not agree and we are unable to process your request within the
30-day period, we will be deemed to have refused your request and you will
not have a right to seek internal review of that decision. You will,
however, retain your right to external review by the Australian
Information Commissioner.
Please let us know if you agree by 19 May 2025.
Disclosure Log
Subject to certain exceptions, documents released under the FOI Act will
be published on the NDIA’s disclosure log located on our website.
If you have any concerns about the publication of the documents you have
requested, please contact me.
Next steps
Your request will be allocated to an authorised FOI decision-maker. The
decision-maker may need to contact you to discuss a range of matters,
including refining the scope of your request.
We will contact you using the email address you have provided. Please
advise if you would prefer us to use an alternative means of contact.
In the meantime, if you have any questions or need help, please contact us
at [1][NDIA request email].
Kind regards
Poojan
Freedom of Information Officer
Information Release, Privacy and Legal Operations Branch
Reviews and Information Release Division
National Disability Insurance Agency
E [2][NDIA request email]
[3]NDIA logo
[4]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[5]Aboriginal and Torres Strait Islander flags graphic
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[9][FOI #13144 email]
This request has been made by an individual using Right to Know. This
message and any reply that you make will be published on the internet.
More information on how Right to Know works can be found at:
Please note that in some cases publication of requests and responses will
be delayed.
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************
References
Visible links
1. mailto:[NDIA request email]
5. mailto:[FOI #13144 email]
6. mailto:[NDIA request email]
7. mailto:[FOI #13144 email]
8. https://aka.ms/LearnAboutSenderIdentific...
9. mailto:[FOI #13144 email]
Dear Patrick
Please provide me with the current version of the document.
Thank you
David Wright