NDIS Access Statistics (FY 2022-23 Q1 & Q2)
Dear National Disability Insurance Agency,
I request access to this information under the Freedom of Information Act.
Please provide the following figures for:
• FY 2022-23 Q1 (1 July 2022 – 30 September 2022)
• FY 2022-23 Q2 (1 October 2022 – 31 December 2022)
1. The number of persons with an access request in progress as at the beginning of the quarter
2. The number of persons with an access request in progress at at the end of the quarter
3. The number of persons with access met in the quarter
4. The number of persons with access not met in the quarter
5. The total number of access requests received during the quarter
--------------------
This request follows my earlier successful requests for the same type of data.
Thank you,
Stuart
Dear Stuart,
Freedom of Information Request: Acknowledgement & Extension of Time
Request
Thank you for your request of 18 September 2025, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).
Scope of your Request
You have requested access to:
• FY 2022-23 Q1 (1 July 2022 30 September 2022)
• FY 2022-23 Q2 (1 October 2022 31 December 2022)
1. The number of persons with an access request in progress as at the
beginning of the quarter
2. The number of persons with an access request in progress at at the end
of the quarter
3. The number of persons with access met in the quarter
4. The number of persons with access not met in the quarter
5. The total number of access requests received during the quarter
Processing Timeframes
In accordance with section 15(5)(b) of the FOI Act, a 30-day statutory
period for processing your request commenced from 19 September 2025. This
30-day period expires on 18 October 2025.
The 30-day period can be extended in a number of ways, including with your
agreement.
Extension of Time Request:
Unfortunately, it is currently taking us a little longer than 30 days to
process FOI requests due to a very high volume of incoming matters. I am
therefore seeking your agreement to a 30-day extension of time under
section 15AA of the FOI Act. If you agree to this extension, the new due
date for us to decide on your request will be 17 November 2025.
Please let us know if you agree by 5pm Tuesday 23 September 2025.
Explanation of Extension of Time Request:
The reason I am seeking an extension of time is to ensure I preserve your
review rights under the FOI Act.
FOI applicants are normally entitled to exercise a right of internal
review if they are unsatisfied with the outcome of an FOI decision.
However, this right of review lapses if a FOI decision is not made within
the statutory timeframe. This is because if an agency doesn’t issue their
decision within the statutory timeframe, they are deemed to have refused
the request for documents. If this situation happens, it will limit your
options for formal review to only contacting the OAIC.
You are not obligated to agree to this request, you would still retain
your review rights with our regulatory body OAIC (Office of the Australian
Information Commission).
Irrelevant Information
Section 22 of the FOI Act allows an Agency to redact information from
documents if that information would reasonably be regarded as irrelevant
to a request for access.
Given the nature of your request, it does not seem that NDIA staff
members’ surnames and contact details would be relevant to you. Can you
please send me a reply email confirming that such details are irrelevant
to your request for access?
Action Required
Can I please request a response regarding our request for a 30-day
extension of time, by 5pm Tuesday 23 September 2025.
Next steps
I have completed some preliminary work on your request; however, your
matter will be allocated to an authorised FOI decision-maker for any
further action. The decision-maker may need to contact you to discuss a
range of matters, including refining the scope of your request.
We will contact you using the email address you have provided. Please
advise if you would prefer us to use an alternative means of contact.
In the meantime, if you have any questions or need help, please contact us
at [1][NDIA request email].
Kind regards,
Beau
Freedom of Information Officer
Information Release, Privacy and Legal Operations Branch
Reviews and Information Release Division
National Disability Insurance Agency
E [2][NDIA request email]
[3]NDIA logo
[4]LGBTIQA+ rainbow graphic
The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.
[5]Aboriginal and Torres Strait Islander flags graphic