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OAIC and Hotjar

O Wendell made this Freedom of Information request to Office of the Australian Information Commissioner

This request has an unknown status. We're waiting for O Wendell to read a recent response and update the status.

From: O Wendell

Delivered

Dear Office of the Australian Information Commissioner,

I understand that the OAIC uses services provided by https://www.hotjar.com/ presumably after having entered into a contract with Hotjar to use its services.

Section 95B of the Privacy Act imposes a range of obligations on Commonwealth agencies, including in relation to the taking of certain contractual measures, when agencies enter into contracts with service providers such as Hotjar.

Under the FOI Act, and noting the OAIC's role in providing best practice Privacy Act compliance for all Cth agencies, I seek a copy of the OAIC’s contract with Hotjar.

Yours faithfully,

O Wendell

Link to this

From: Megan McKenna
Office of the Australian Information Commissioner


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Our reference: FOIREQ19/00041

Dear O Wendell

Freedom of Information request

I refer to your request for access to documents made under the Freedom of
Information Act 1982 (Cth) (the FOI Act) and received by the Office of the
Australian Information Commissioner (OAIC) on 15 February 2019.

Scope of your request

In your email you seek access to the following:

                Under the FOI Act, and noting the OAIC's role in providing
best practice Privacy Act compliance for all Cth agencies, I seek a copy
of the OAIC’s contract with Hotjar.

 

Timeframes for dealing with your request

Section 15 of the FOI Act requires this office to process your request no
later than 30 days after the day we receive it. However, section 15(6) of
the FOI Act allows us a further 30 days in situations where we need to
consult with third parties about certain information, such as business
documents or documents affecting their personal privacy.

As we received your request on 15 February 2019, we must process your
request by Monday, 18 March 2019.

Disclosure Log

Documents released under the FOI Act may be published online on our
disclosure log, unless they contain personal or business information that
would be unreasonable to publish.

If you would like to discuss this matter please contact me on my contact
details set out below.

Regards

[1]cid:image001.jpg@01D4453F.0FED8EB0   Megan McKenna |  FOI Officer

Legal Services

Office of the Australian Information Commissioner

GPO Box 5218 Sydney NSW 2001  |  [2]oaic.gov.au

+61 2 8231 4292  |  [3][email address]
[8]Subscribe
[4]cid:image002.png@01D4453F.0FED8EB0 | [5]cid:image003.png@01D4453F.0FED8EB0 | [6]cid:image004.png@01D4453F.0FED8EB0 |   [7]cid:image005.png@01D4453F.0FED8EB0 to OAICnet
newsletter

 

 

 

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References

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1. https://www.oaic.gov.au/
2. http://www.oaic.gov.au/
3. mailto:[email address]
4. http://www.facebook.com/OAICgov
5. https://www.linkedin.com/company/office-...
6. https://twitter.com/OAICgov
8. https://www.oaic.gov.au/media-and-speech...

Link to this

From: Megan McKenna
Office of the Australian Information Commissioner


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Dear O Wendell

Please find attached correspondence in relation to your FOI request.

 

Kind regards

 

 

[1]cid:image001.jpg@01D4453F.0FED8EB0   Megan McKenna |  FOI Officer

Legal Services

Office of the Australian Information Commissioner

GPO Box 5218 Sydney NSW 2001  |  [2]oaic.gov.au

+61 2 8231 4292  |  [3][email address]
[8]Subscribe
[4]cid:image002.png@01D4453F.0FED8EB0 | [5]cid:image003.png@01D4453F.0FED8EB0 | [6]cid:image004.png@01D4453F.0FED8EB0 |   [7]cid:image005.png@01D4453F.0FED8EB0 to OAICnet
newsletter

 

 

show quoted sections

References

Visible links
1. https://www.oaic.gov.au/
2. http://www.oaic.gov.au/
3. mailto:[email address]
4. http://www.facebook.com/OAICgov
5. https://www.linkedin.com/company/office-...
6. https://twitter.com/OAICgov
8. https://www.oaic.gov.au/media-and-speech...

Link to this

From: O Wendell

Delivered

Dear OAIC

Thank you for your decision on my FOI request.

In response, I'm writing to make a complaint under the Privacy Act - that the OAIC has contravened section 95B of the Privacy Act including by failing to take contractual measures with Hotjar to ensure that Hotjar does not do an act, or engage in a practice, that would breach an Australian Privacy Principle if done or engaged in by the OAIC.

Yours sincerely,

O Wendell

Link to this

From: Megan McKenna
Office of the Australian Information Commissioner


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Dear O Wendell

 

Thank you for your email.

 

I understand that you wish to make a privacy complaint to the OAIC. I note
that the Right to Know website is a platform used by individuals to make
freedom of information requests to government agencies. Your privacy
complaint is not a request for information under the Freedom of
Information Act 1982 (Cth).

 

If you wish to complain to the OAIC about how we have handled your
personal information you should complain to the OAIC in writing.
Information about how to make a privacy complaint to the OAIC can be found
at
[1]https://www.oaic.gov.au/about-us/corpora....
 

 

If you have any questions please contact the OAIC enquiries line on 1300
363 992 or via email at [email address].

 

Kind regards

 

 

[2]cid:image001.jpg@01D4453F.0FED8EB0   Megan McKenna |  FOI Officer

Legal Services

Office of the Australian Information Commissioner

GPO Box 5218 Sydney NSW 2001  |  [3]oaic.gov.au

+61 2 8231 4292  |  [4][email address]
[9]Subscribe
[5]cid:image002.png@01D4453F.0FED8EB0 | [6]cid:image003.png@01D4453F.0FED8EB0 | [7]cid:image004.png@01D4453F.0FED8EB0 |   [8]cid:image005.png@01D4453F.0FED8EB0 to OAICnet
newsletter

 

 

 

 

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