Dear Office of the Australian Information Commissioner,

I request access to documents under the Freedom of Information Act 1982 as follows:

1. Documents containing aggregated statistics on privacy complaints where the respondent was a charity, including (where recorded) the number of complaints received per year, Australian Privacy Principles cited or at issue, complaint status (for example, open/closed, etc.), and complaint outcomes.
If no such document currently exists, I request that a document be created by extracting this information from the OAIC’s relevant databases or complaint management systems. Scope: 1 July 2020 to the date of this request.

2. Documents (including internal guidance, policy documents, briefings, advice or similar) that relate to charities’ use of wealth screening, commercial profiling tools, data enrichment services, or predictive fundraising analytics in relation to donors or supporters (including tools such as Experian Mosaic, Roy Morgan Helix, or similar products). This includes, but is not limited to, documents that consider how such practices engage obligations under the Australian Privacy Principles (for example APP 1, APP 3 and APP 5). Scope: 1 July 2022 to the date of this request.

3. Documents that discuss any consideration of conducting a Commissioner-initiated investigation, sector-wide inquiry, or other systemic review into charities’ use of wealth screening, commercial profiling tools, data enrichment services, or predictive fundraising analytics in relation to donors or supporters. This item is limited to internal OAIC documents and excludes correspondence with external parties. Scope: 1 July 2022 to the date of this request.

I do not seek access to individual complaints or any information that would identify individual complainants. I agree to the names and direct contact details of non-senior staff being removed.

Yours faithfully,

Ada