Dear Office of the Australian Information Commissioner,

I request access to documents under the Freedom of Information Act 1982 as follows:
A document containing aggregated statistics on all privacy complaints received by the OAIC, broken down by the following fields (where recorded and to the extent each is captured in a structured or extractable form):

* Calendar year received
* Open or closed status
* Case outcome
* Whether the complainant complained to the respondent prior to lodging with the OAIC (as captured in the OAIC's case management system).
* Count (number of complaints)

I note that the OAIC's Resolve case management system includes a structured field recording whether the complainant complained to the respondent prior to lodging with the OAIC.

If no such document currently exists, I request that a document be created by extracting this information from the OAIC's relevant databases or complaint management systems, pursuant to section 17 of the FOI Act.

Scope: 1 January 2020 to 31 December 2025.

For clarity, "calendar year" means the period 1 January to 31 December. For example, a complaint received on 15 March 2023 should appear under calendar year 2023. I request that any report produced clearly state the date logic used.

I note that the OAIC produced a comparable report in response to FOIREQ25/00539, using the fields Year Received, Open Status, Case Outcome, and Count, extracted from the Resolve case management system via section 17. This request seeks the same format with the addition of one field.

I do not seek access to individual complaints or any information that would identify individual complainants or respondents. I agree to the names and direct contact details of non-senior staff being removed.

Yours faithfully,

Ada