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Receipt of claims, forms and documentation for family assistance 007-01040000

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Dear Services Australia,

I request, under the Freedom of Information Act 1982, copies of the following document:

Receipt of claims, forms and documentation for family assistance 007-01040000 from your operational blueprint.

I request that it be posted to your operational blueprint site for all to see it unredacted, or if unable to be done, a PDF to this right to know request.

Yours faithfully,

Tracy

FREEDOMOFINFORMATION, Services Australia



Thank you for contacting the Freedom of Information (FOI) team in Services
Australia. 

This email acknowledges your correspondence and provides some general
information in relation to FOI.

Timeframe For processing your request

Under the FOI Act you have a right, with limited exceptions, to access
documents the agency holds. A FOI request normally takes 30 days to
process.

Please note this period may be further extended if we need to consult
third parties or for other reasons. We will advise you if this happens.

Charges

Services Australia will advise you if a charge is payable to process your
request and the amount of any such charge as soon as practicable. No
charge is payable for providing a person with their own personal
information.

Your Address

The FOI Act requires you provide us with an address which we can send
notices to. We will send all notices and correspondence to the address you
have used to email us. Please advise us as soon as possible if you wish
correspondence to be sent to another address or if your address changes.

Administrative release of documents   

The agency has administrative access arrangements in place for the release
of certain documents without the need for a formal FOI request. These
arrangements do not extend to information or material of third parties.

Exclusion of junior staff details

Services Australia is working towards ensuring all staff have a choice
about whether they provide their full name, personal logon identifiers and
direct contact details in response to FOI requests. Where such details are
included in documents they will be redacted. If you request staff details
as part of your FOI application, this may add to processing time and
applicable charges as it will be necessary to consider whether these
details are exempt under the Act.

            

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FOI.LEGAL.TEAM, Services Australia

2 Attachments

Dear Tracy,

 

Please find attached an acknowledgement letter from Services Australia
dated 10 June 2022.

 

Kind Regards,

 

Leanne, FOI Officer

Information Access Branch

LEGAL SERVICES DIVISION

[1]B3997F7F

I acknowledge the Traditional Custodians of the lands we live on. I pay my
respects to all Elders, past and present, of all Aboriginal and Torres
Strait Islander nations.

 

This email and any attachments may contain information subject to legal
professional privilege or information that is otherwise sensitive or
confidential. If you are not the intended recipient of this email, you are
prohibited from using or disseminating this communication. If you have
received this communication in error please notify the sender immediately
and permanently delete this email.

 

 

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References

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Dear FOI.LEGAL.TEAM,

Jut checking that the documents in my request will be released under FOI not under administrative release?
Receipt of claims, forms and documentation for family assistance 007-01040000'

Yours sincerely,

Tracy

FOI.LEGAL.TEAM, Services Australia

Dear Tracy,

Thank you for your email dated 15 June 2022 below.

As per our acknowledgement letter sent to you on 10 June 2022, your request (LEX 68239) is currently being processed under the Freedom of Information Act 1982 and a decision is due to be notified on 8 July 2022.

Kind regards,

Leanne, FOI Officer
Information Access Branch
LEGAL SERVICES DIVISION

I acknowledge the Traditional Custodians of the lands we live on. I pay my respects to all Elders, past and present, of all Aboriginal and Torres Strait Islander nations.

This email and any attachments may contain information subject to legal professional privilege or information that is otherwise sensitive or confidential. If you are not the intended recipient of this email, you are prohibited from using or disseminating this communication. If you have received this communication in error please notify the sender immediately and permanently delete this email.

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We don't know whether the most recent response to this request contains information or not – if you are Tracy please sign in and let everyone know.