Dear Department of Health,
I wish to access medical records of my deceased grandmother. The records are pertinent to an hereditary condition which concerns myself. I have not been able to have these records released despite having tried a number of times and have not been given a valid reason apart from 'privacy issues';. As she is now deceased, I fail to see how this can be a privacy issue given that it is information that I need for my own condition.
Please advise how I can gain access to this information from the Warragul Hospital in Victoria. I am desperate to know!
Dear Ms Lapedota
The Commonwealth Department of Health does not hold personal medical records. Generally where treatment or services have been provided by a State or Territory public medical service or hospital, a person may request access to their medical records under the Freedom of Information Act or Privacy Act relevant to that State or Territory. Details about how to request personal health records from a public State or Territory service or hospital can generally be found on their Health website.
As you have indicated, Warrugul Hospital, details on how to make an application to the Victorian Department of Health can be found at:
Where medical records are held by a privately owned medical or hospital service, you should contact that service directly about access to your personal records.
I hope this information will assist you in accessing your grandmother's medical records. The Department will consider your request below as withdrawn unless you advise us otherwise by 14 October 2015.
Governance & Freedom of Information
Department of Health
Phone: (02) 6289 1666|
GPO Box 9848 Canberra ACT 2601