Safety and Emergency Management
Dear Melbourne Health,
I would like some information on who your provider is, spend, and contract times for:
- Duress
- Panic buttons
- lone worker
Yours faithfully,
Rory Bellows
Dear Mr Bellows
Thank you for your email below.
1. We have now had an opportunity for consider your request.
  2. Generally speaking, an applicant under the Freedom of Information Act
 1982 (Vic) (the FOI Act) cannot request information that does not
 exist in an existing document or requires answers to questions. An FOI
 request must be for information contained in documents held by an
 agency (see [1]Find and request access to information).
  3. The Office of the Victorian Information Commissioner (OVIC) also
 recommends that applicants consider telling the agency why they are
 seeking access to a document or information, or if they plan to use
 the document or information for a specific purpose.
  4. Your request below comprises questions regarding the Agency’s (i)
 provider, (ii) spend, and (iii) “contract times” for duress, panic
 buttons and “lone worker”. You do not provide any information about
 the specific documents you are requesting so that the RMH can identify
 or locate the documents (see [2]Freedom of Information Act 1982 - SECT
 5 Definitions for the definition of a document). Similarly, aspects of
 the information you seek (e.g., “spend”, “contract times” and “lone
 worker”) lack specificity or clarity. Otherwise, we have no details as
 to your role or organisation or why you seek the information which has
 been requested.
Prerequisites for a valid request
  5. A FOI request is deemed valid if it is in accordance with section 17
 of the FOI Act. That is: 
  a. it is in writing;  
  b. it outlines the information you seek; and
  c. payment of the application fee has been received by the agency. 
  6. Attached is an FOI request form which we ask you to complete
 identifying specific documents you seek. The RMH will deem your
 application valid in accordance with section 17 of the FOI Act once
 you have met the criteria above. This includes payment of the
 application fee of $32.70 (non-refundable). As your application is
 processed, additional charges may apply, calculated in accordance with
 a schedule of fees. If additional charges apply, we will invoice you
 as the request is processed.  More details on the applicable fees and
 charges and payment options can be found at [3]The FOI application
 form. Information more generally on the FOI process can be found at
 our website [4]Freedom of Information (FOI).
Preliminary comment on the type of information sought
  7. Even if your request is deemed valid, that does not necessarily mean
 that the RMH will provide you with the information you have requested
 (in full or part). If you ultimately identify documents you wish to
 access, we are still required to assess each relevant document (if it
 exists) to determine whether an exemption applies to it in full or in
 part. For example, a document or information is exempt: 
  
  a. under section 34(1) of the FOI Act – if the information was
 obtained/acquired by the RMH from a company in the context of a
 commercial relationship and the information contains trade secrets or
 commercial, financial or business information about that other
 company and the disclosure of that information would unreasonably
 expose that company to disadvantage; and
  b. under section 34(4) of the FOI Act – if the document or information
 contains (i) a trade secret of the RMH or, (ii) if the RMH is engaged
 in trade or commerce, the document or information contains
 commercial, financial or business information of the RMH, and in
 either case disclosure of that information is likely to expose the
 RMH to disadvantage.
Consultation
8. We invite you to identify the documents you seek so that:
  a. the RMH has sufficient information about the documents you request to
 enable the RMH to identify the documents you seek; and
  b. so that processing your request will not be a substantial and
 unreasonable diversion of the RMH’s resources from its other
 operations. 
  
  9. We note that we are unable to process your request further until the
 requirements of s17 of the Act (including payment of the application
 fee) are met.  
 10. In the usual course of an FOI application, we have 30 days from the
 date on which we determine your request is valid under section 17 of
 the FOI Act to provide you a decision about your requests. If we
 receive a valid request which we can process, as we mentioned at
 paragraph 7, we still will need to consider each document which may be
 responsive to your request and consider if any exemptions apply to
 those documents. You may not necessarily be provided with any
 documents or information.  
 11. Please note, if you do not pay the application fee your FOI request
 will not be considered valid and we will not provide you a response to
 any of your requests. If you do pay the application fee, but do not
 respond to the requests in this email within 30 days of paying that
 application fee, we may issue a decision letter about your requests
 and may refuse some or all of your requests. 
Kind regards,
 [5]A logo of a hospital  
 Description automatically Andrew Mariadason | Legal Counsel – Manager
 generated Medico-Legal Services
 The Royal Melbourne Hospital – Elizabeth Street
 635 Elizabeth Street | Melbourne, Victoria 3000
 M: 0436 336 653 T: 9342 8659 E:
 [6][email address] |
 [7]thermh.org.au
  
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 Kulin nations as the Traditional Custodians of
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 are committed to improving the health and
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