Your message to [email address] couldn't be delivered.
facsinfo wasn't found at facs.nsw.gov.au.
foi+request-8136-c57. . . Office 365 facsinfo
Action Required Recipient
Unknown To address
How to Fix It
The address may be misspelled or may not exist. Try one or more of the
following:
* Send the message again following these steps: In Outlook, open this
non-delivery report (NDR) and choose Send Again from the Report
ribbon. In Outlook on the web, select this NDR, then select the link
"To send this message again, click here." Then delete and retype the
entire recipient address. If prompted with an Auto-Complete List
suggestion don't select it. After typing the complete address, click
Send.
* Contact the recipient (by phone, for example) to check that the
address exists and is correct.
* The recipient may have set up email forwarding to an incorrect
address. Ask them to check that any forwarding they've set up is
working correctly.
* Clear the recipient Auto-Complete List in Outlook or Outlook on the
web by following the steps in this article: [1]Fix email delivery
issues for error code 5.1.10 in Office 365, and then send the message
again. Retype the entire recipient address before selecting Send.
If the problem continues, forward this message to your email admin. If
you're an email admin, refer to the More Info for Email Admins section
below.
Was this helpful? [2]Send feedback to Microsoft.
--------------------------------------------------------------------------
More Info for Email Admins
Status code: 550 5.1.10

This error occurs because the sender sent a message to an email address
hosted by Office 365 but the address is incorrect or doesn't exist at the
destination domain. The error is reported by the recipient domain's email
server, but most often it must be fixed by the person who sent the
message. If the steps in the How to Fix It section above don't fix the
problem, and you're the email admin for the recipient, try one or more of
the following:

The email address exists and is correct - Confirm that the recipient
address exists, is correct, and is accepting messages.

Synchronize your directories - If you have a hybrid environment and are
using directory synchronization make sure the recipient's email address is
synced correctly in both Office 365 and in your on-premises directory.

Errant forwarding rule - Check for forwarding rules that aren't behaving
as expected. Forwarding can be set up by an admin via mail flow rules or
mailbox forwarding address settings, or by the recipient via the Inbox
Rules feature.

Recipient has a valid license - Make sure the recipient has an Office 365
license assigned to them. The recipient's email admin can use the Office
365 admin center to assign a license (Users > Active Users > select the
recipient > Assigned License > Edit).

Mail flow settings and MX records are not correct - Misconfigured mail
flow or MX record settings can cause this error. Check your Office 365
mail flow settings to make sure your domain and any mail flow connectors
are set up correctly. Also, work with your domain registrar to make sure
the MX records for your domain are configured correctly.

For more information and additional tips to fix this issue, see [3]Fix
email delivery issues for error code 5.1.10 in Office 365.
Original Message Details
Created Date: 11/26/2021 12:16:17 AM
Sender Address: [FOI #8136 email]
Recipient [email address]
Address:
Subject: Government Information (Public Access) request - The sale
of public housing homes
Error Details
Reported error: 550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipient
[email address] not found by SMTP address
lookup
DSN generated by: SY6PR01MB8282.ausprd01.prod.outlook.com

Message Hops
HOP TIME (UTC) FROM TO WITH RELAY
TIME
11/26/2021
1 12:16:17 righttoknow.org.au *
AM
11/26/2021
2 12:16:22 righttoknow.org.au mx08-0038c501.pphosted.com ESMTPS 5 sec
AM
11/26/2021
3 12:16:22 pps.filterd mx08-0038c501.pphosted.com ESMTP *
AM
11/26/2021 Microsoft SMTP Server (version=TLS1_2,
4 12:16:24 mx07-0038c501.pphosted.com SY4AUS01FT012.mail.protection.outlook.com cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) 2 sec
AM
11/26/2021 Microsoft SMTP Server (version=TLS1_2,
5 12:16:26 SY4AUS01FT012.eop-AUS01.prod.protection.outlook.com SY6PR01CA0144.outlook.office365.com cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) 2 sec
AM
11/26/2021 Microsoft SMTP Server (version=TLS1_2,
6 12:16:26 SY6PR01CA0144.ausprd01.prod.outlook.com SY6PR01MB8282.ausprd01.prod.outlook.com cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) *
AM

Original Message Headers

Received: from SY6PR01CA0144.ausprd01.prod.outlook.com (2603:10c6:10:1b9::23)
by SY6PR01MB8282.ausprd01.prod.outlook.com (2603:10c6:10:1d6::12) with
Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.4734.23; Fri, 26 Nov
2021 00:16:26 +0000
Received: from SY4AUS01FT012.eop-AUS01.prod.protection.outlook.com
(2603:10c6:10:1b9:cafe::8) by SY6PR01CA0144.outlook.office365.com
(2603:10c6:10:1b9::23) with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.4734.22 via Frontend
Transport; Fri, 26 Nov 2021 00:16:26 +0000
Authentication-Results: spf=softfail (sender IP is 205.220.184.175)
smtp.mailfrom=righttoknow.org.au; dkim=none (message not signed)
header.d=none;dmarc=fail action=none header.from=righttoknow.org.au;
Received-SPF: SoftFail (protection.outlook.com: domain of transitioning
righttoknow.org.au discourages use of 205.220.184.175 as permitted sender)
Received: from mx07-0038c501.pphosted.com (205.220.184.175) by
SY4AUS01FT012.mail.protection.outlook.com (10.114.156.172) with Microsoft
SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id
15.20.4734.20 via Frontend Transport; Fri, 26 Nov 2021 00:16:24 +0000
Received: from pps.filterd (m0242884.ppops.net [127.0.0.1])
by mx08-0038c501.pphosted.com (8.16.1.2/8.16.1.2) with ESMTP id 1APIlm8O002865
for <[email address]>; Fri, 26 Nov 2021 11:16:22 +1100
Authentication-Results-Original: ppops.net; spf=pass
smtp.mailfrom=[FOI #8136 email]; dmarc=pass
header.from=righttoknow.org.au
Received: from righttoknow.org.au (righttoknow.org.au [13.210.90.135])
by mx08-0038c501.pphosted.com (PPS) with ESMTPS id 3chneptudq-1
(version=TLSv1.2 cipher=ECDHE-RSA-AES256-GCM-SHA384 bits=256 verify=NOT)
for <[email address]>; Fri, 26 Nov 2021 11:16:22 +1100
Received: by righttoknow.org.au (Postfix, from userid 1001)
id CE3483EBAD; Fri, 26 Nov 2021 11:16:17 +1100 (AEDT)
Date: Fri, 26 Nov 2021 11:16:17 +1100
From: Sharon Burrows <[FOI #8136 email]>
To: GIPA requests at NSW Land and Housing Corporation <[email address]>
Message-ID: <[email address]>
Subject: Government Information (Public Access) request - The sale of public
housing homes
Content-Type: text/plain;
charset=UTF-8
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X-Proofpoint-ORIG-GUID: xvg8HvGTP2vC1dKsRZLaLqNJoNCYYhCP
X-Proofpoint-GUID: xvg8HvGTP2vC1dKsRZLaLqNJoNCYYhCP
X-CLX-Shades: MLX
Content-Transfer-Encoding: Quoted-printable
MIME-Version: 1.0
X-Proofpoint-Virus-Version: vendor=baseguard
engine=ICAP:2.0.205,Aquarius:18.0.790,Hydra:6.0.425,FMLib:17.0.607.475
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X-Proofpoint-Spam-Details: rule=inbound_notspam policy=inbound score=0 mlxlogscore=316 mlxscore=0
bulkscore=0 clxscore=140 spamscore=0 malwarescore=0 lowpriorityscore=0
adultscore=0 suspectscore=0 priorityscore=0 phishscore=0 impostorscore=0
classifier=spam adjust=0 reason=mlx scancount=1 engine=8.12.0-2110150000
definitions=main-2111250137
Return-Path: [FOI #8136 email]
X-EOPAttributedMessage: 0
X-EOPTenantAttributedMessage: 7a0c818f-8d7f-448b-aaa3-fa08614f94ff:0
X-MS-PublicTrafficType: Email
X-MS-Office365-Filtering-Correlation-Id: 2ed63e70-1ffd-44d4-b1b2-08d9b071fc33
X-MS-TrafficTypeDiagnostic: SY6PR01MB8282:

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