National Disability Insurance Agency
Part of the Social Services portfolio and a Federal authority, also called NDIA
The role of the National Disability Insurance Agency (NDIA) is to implement the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers.
⚠️ Important information before making your request ⚠️
The NDIA publishes a large amount of information without the need for an FOI request.
Before you make a request we recommend:
- Searching Right to Know and the FOI Disclosure Log. A large number of documents (including Standard Operating Procedures (SOPs) and technical research articles) are already accessible.
- Checking the Operating Guidelines which explain how the NDIA makes decisions.
- Reviewing the Data Research Portal if you're interested in public statistics about the performance of the NDIA.
- Making sure the NDIA is the right authority to answer your request. For example, your request might be best answered by the NDIS Quality and Safeguards Commission. The NDIS Quality and Safeguards Commission is the independent regulator of NDIS services. They are a separate agency that holds documents about NDIS providers and restrictive practices.
Most importantly: ⛔️Do not request personal information here.Why? ⛔️. Consider making a Participant Information Access Request instead.
561 requests
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- unresolved requests
Clarification on Exclusion of Social Workers from NDIA Therapy Supports Practice Guide
Response by National Disability Insurance Agency to Hannah on .
Dear Hannah
Thank you for your request for information.
Please find attached correspondence in relation to your request. If you
require t...
Handling, storage of participant files and access to external agencies
Response by National Disability Insurance Agency to Babi Adus on .
Dear Babi Adus
Thank you for your request for information.
Please find attached correspondence in relation to your request. If you
requir...
Request for internal NDIA guidance on how planners assess FASD-related impairments, symptoms, and risk when determining eligibility and funding under the NDIS
Response by National Disability Insurance Agency to Hannah on .
Dear Hannah
Re: FOI 24/25-2252
I refer to the above-mentioned matter and attached correspondence dated 25
July 2025.
As we have not...
Internal communications about the Legislation FAQ webpage (20 April 2025 to 1 May 2025)
Follow up sent to National Disability Insurance Agency by Dan Collins on .
Sorry about that. I replied on Monday but the sent status says unknown so I think it may have been lost. https://www.righttoknow.org.au/request/int...
training and instructions about autism-related NDIS planning and plan review since October 2024
Response by National Disability Insurance Agency to Bob Buckley (A4 Co-convenor) on .
Dear Bob Buckley
Freedom of Information Request: Acknowledgement & Extension of Time
Request
Thank you for your request of 17 July 2025,...
Csn ecei
Response by National Disability Insurance Agency to Gemma Jones on .
Dear Gemma
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
request. If...
Information provided to Plan management service providers
Response by National Disability Insurance Agency to Samira Carol on .
Dear Samira Carol,
Freedom of Information Request: Acknowledgement & Extension of Time
Request
Thank you for your request of 8 July 2025,...
NDIA compliance with ensuring ART proceedings are “accessible and responsive to the diverse needs of” NDIS participants
Response by National Disability Insurance Agency to Accessibility Anonymous on .
Dear Accessibility Anonymous
Thank you for your request for information.
Please find attached correspondence in relation to your request. I...
NDIA Decison Making Panel
Response by National Disability Insurance Agency to Justin Elks on .
Dear Justin,
Freedom of Information Request: Acknowledgement & Extension of Time Request
Thank you for your request of 18 July 2025, made under the F...
Knowledge Articles on access requests, identity documents, community connection plans, and early supports.
Follow up sent to National Disability Insurance Agency by Emily Lacey on .
As I have stated in the past, I actually think it's quite disingenuous of the agency to be framing an extension request as though it's generously b...
Standard Operating Procedure: Early Assessment
Response by National Disability Insurance Agency to Bob Buckley on .
Dear Bob Buckley,
Freedom of Information Request: Acknowledgement
Thank you for your request of 8 July 2025, made under the Freedom of
Informa...
Average cost to the NDIA in responding to AAT/ART applications, 1 July 2024 to 31 June 2025
Follow up sent to National Disability Insurance Agency by David Wright on .
I confirm my agreement to a 30-day extension of time, making the due date for you to respond to my requst 30 August 2025.
Yours sincerely,
David...
NDIA expenditure on individual law firms for 2024-2025
Follow up sent to National Disability Insurance Agency by David Wright on .
Dear Glenn
I agree to a 30-day extension of time, making the new due date for you to decide on my request 30 August 2025.
Yours sincerely,
David W...
Hey Justin — I thought these might be of interest to you if you haven’t seen them. These are the TAB related requests I’ve made:
https://www.righttok...
NDIS communication with National Autism Strategy development
Response by National Disability Insurance Agency to Bob Buckley (A4 Co-convenor) on .
Dear Bob Buckley,
Thank you for your email.
I would like to advise you that the previous decision maker no longer works at the Agency and I will be t...
I have also completed a FOI requesting a copy of your request which was hidden along with the same scope of documents you have requested. Which is also...
Request for Data Sources and Benchmarking Methodology Behind 2025 ARP
Follow up sent to National Disability Insurance Agency by Brendon Arizala on .
Thank you for your assistance with this. The information in this request is no longer required.
Yours sincerely,
Brendon Arizala
NDIA permanent
Follow up sent to National Disability Insurance Agency by Perfectly Normal Applicant on .
I received NDIA’s submissions
My only further submission is it seems unlikely there’s nothing about ‘permanent’ given it is a compulsory and often...
Standard Operating Procedures and Case Management Guides (various)
Response by National Disability Insurance Agency to David Wright on .
Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team.
Please note: due to a high volume...
'Interventions for children on the autism spectrum' - consultation paper outputs
Follow up sent to National Disability Insurance Agency by David Wright on .
Dear Patrick
I would be happy to narrow the scope of my request to the following:
o Knowledge Article Drafts (approx. 30 at 5 pages each)
o Practic...
Eligibility reassessment - When to refer the participant for an eligibility assessment
Response by National Disability Insurance Agency to MH advocate on .
Dear MH Advocacy
I refer to the email below, to which we don’t appear to have received a
reply.
Can I please ask for a response by 12PM on Friday...
Detailed Review of Historical and Current Debts
Response by National Disability Insurance Agency to Frank N Fearless on .
Dear Frank Fearless
Freedom of Information Request: Acknowledgement
Thank you for your request of 3 June 2025, made under the Freedom of
I...
Internal communications about FOI 23/24-1328 (23 August 2024 to 4 January 2025)
Follow up sent to National Disability Insurance Agency by Dan Collins on .
I can confirm that non-SES NDIA staff surnames and contact details are irrelevant to my request but I don’t agree to an extension.
With appreciati...
Current delegations/delegation register
Response by National Disability Insurance Agency to Andrew Smith on .
Dear Andrew Smith
Freedom of Information Request: Acknowledgement
Thank you for your request of 4 April 2025, made under the Freedom of
In...
Media emails re statement "it is incorrect to connect the NDIS in any way, shape or form to Robodebt"
Response by National Disability Insurance Agency to Cat on .
Dear Cat
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
request. If you requi...
Only requests made using Right to Know are shown. ?
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