National Disability Insurance Agency

Part of the Social Services portfolio and a Federal authority, also called NDIA

The role of the National Disability Insurance Agency (NDIA) is to implement the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers.

⚠️ Important information before making your request ⚠️

The NDIA publishes a large amount of information without the need for an FOI request.

Before you make a request we recommend:

  • Searching Right to Know and the FOI Disclosure Log. A large number of documents (including Standard Operating Procedures (SOPs) and technical research articles) are already accessible.
  • Checking the Operating Guidelines which explain how the NDIA makes decisions.
  • Reviewing the Data Research Portal if you're interested in public statistics about the performance of the NDIA.
  • Making sure the NDIA is the right authority to answer your request. For example, your request might be best answered by the NDIS Quality and Safeguards Commission. The NDIS Quality and Safeguards Commission is the independent regulator of NDIS services. They are a separate agency that holds documents about NDIS providers and restrictive practices.

Most importantly: ⛔️Do not request personal information here.Why? ⛔️. Consider making a Participant Information Access Request instead.

561 requests

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Dear Hannah   Thank you for your request for information.   Please find attached correspondence in relation to your request.  If you require t...
Dear Babi Adus   Thank you for your request for information.   Please find attached correspondence in relation to your request.  If you requir...
Dear Hannah   Re: FOI 24/25-2252   I refer to the above-mentioned matter and attached correspondence dated 25 July 2025.   As we have not...
Sorry about that. I replied on Monday but the sent status says unknown so I think it may have been lost. https://www.righttoknow.org.au/request/int...
Dear Bob Buckley    Freedom of Information Request: Acknowledgement & Extension of Time Request    Thank you for your request of 17 July 2025,...
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Response by National Disability Insurance Agency to Gemma Jones on .
Dear Gemma   Thank you for your request for information.    Please find attached correspondence and documents in relation to your request.  If...
Dear Samira Carol,   Freedom of Information Request: Acknowledgement & Extension of Time Request   Thank you for your request of 8 July 2025,...
Dear Accessibility Anonymous   Thank you for your request for information.   Please find attached correspondence in relation to your request. I...
Dear Justin, Freedom of Information Request: Acknowledgement & Extension of Time Request Thank you for your request of 18 July 2025, made under the F...
As I have stated in the past, I actually think it's quite disingenuous of the agency to be framing an extension request as though it's generously b...
Dear Bob Buckley,   Freedom of Information Request: Acknowledgement Thank you for your request of 8 July 2025, made under the Freedom of Informa...
I confirm my agreement to a 30-day extension of time, making the due date for you to respond to my requst 30 August 2025. Yours sincerely, David...
Dear Glenn I agree to a 30-day extension of time, making the new due date for you to decide on my request 30 August 2025. Yours sincerely, David W...
Hey Justin — I thought these might be of interest to you if you haven’t seen them. These are the TAB related requests I’ve made: https://www.righttok...
Dear Bob Buckley, Thank you for your email. I would like to advise you that the previous decision maker no longer works at the Agency and I will be t...
I have also completed a FOI requesting a copy of your request which was hidden along with the same scope of documents you have requested. Which is also...
Thank you for your assistance with this. The information in this request is no longer required. Yours sincerely, Brendon Arizala
I received NDIA’s submissions My only further submission is it seems unlikely there’s nothing about ‘permanent’ given it is a compulsory and often...
Thank you for your email to the National Disability Insurance Agency (NDIA) Freedom of Information (FOI) team.    Please note: due to a high volume...
Dear Patrick I would be happy to narrow the scope of my request to the following: o Knowledge Article Drafts (approx. 30 at 5 pages each) o Practic...
Dear MH Advocacy I refer to the email below, to which we don’t appear to have received a reply. Can I please ask for a response by 12PM on Friday...
Dear Frank Fearless   Freedom of Information Request: Acknowledgement   Thank you for your request of 3 June 2025, made under the Freedom of I...
I can confirm that non-SES NDIA staff surnames and contact details are irrelevant to my request but I don’t agree to an extension. With appreciati...
Dear Andrew Smith   Freedom of Information Request: Acknowledgement   Thank you for your request of 4 April 2025, made under the Freedom of In...
Dear Cat Thank you for your request for information.  Please find attached correspondence and documents in relation to your request.  If you requi...

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