Services Australia

Part of the Social Services portfolio and a Federal authority

Do not request personal information using this site. Why?

The Department of Human Services is an Australian Government agency which is responsible for delivering a range of welfare, social services, health services and other services for the Australian Government.

214 requests
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Response by Services Australia to Steven Roddis on .

Awaiting classification.

Dear Mr Roddis,   Please find attached correspondence relevant to your recent FOI Request (LEX 59464).   Many thanks,   Reshma, Authorised...
Is providing a voice print when using the Human Services Call Center mandatory ?
Request sent to Services Australia by Ian King on .

Long overdue.

When interacting with the Department of Human Services call center, specifically the 132 850 number, is it mandatory to have to make a 'voice print'...
Non-ASL public service staff
Follow up sent to Services Australia by John Smith on .

Awaiting internal review.

I have applied for OAIC review. Yours sincerely, John Smith
Identity
Response by Services Australia to James on .

Awaiting classification.

Dear James   Please find attached the administrative release letter and document relating to your request for access to documents held by Services...
Robodebt Senior Executives
Response by Services Australia to RTK on .

Awaiting classification.

Dear John   Please see attached correspondence relating to the request you made to Services Australia under the Freedom of Information Act 1982....
Consulting services agreement - Data61 & DHS
Response by Services Australia to John Smith on .

Long overdue.

Dear Mr Smith Thank you for email below. We will continue to process your original request and respond to the Information Commissioner as required....
Management advisory services, CN3620680
Response by Services Australia to John Smith on .

Awaiting internal review.

Good afternoon Mr Smith   Thank you for your email.   We acknowledge your intention to seek an external review by the Office of the Australian...
Training records of a staff member
Response by Services Australia to Nick cambridge on .

Long overdue.

Dear Mr Cambridge,   Please find attached a decision letter dated 11 June 2020 in relation to your request for access to information held by Servi...
Operational Information - Debts
Response by Services Australia to Ben Fairless on .

Long overdue.

Dear Mr Fairless   Please find attached correspondence in relation to your request under the Freedom of Information Act 1982   Kind regards...
Are you able to claim a tax refund on Centrelink payments
Response by Services Australia to Dean on .

Long overdue.

Hi Dean, Your question should be directed to the Australian Taxation Office. Regards Jane FOI Practitioner Employment Law and Freedom of Informatio...
Compensation Recovery Statistics
Response by Services Australia to Julie Middleton on .

Long overdue.

Dear Ms Middleton,   I refer to your correspondence dated 30 November 2019, in which you requested that we retain the money order you provided in...
Centrelink debt notices - refusal to provide information
Request to Services Australia by William Shakespeare. Annotated by Locutus Sum on .

Long overdue.

To follow on from @Michelle, did you in fact pay the fee? What was the decision regarding the request? Were the documents released in full, released in...
Documents not available for download from your FOI disclosure log / reasoning
Response by Services Australia to Posty on .

Long overdue.

Dear Mr Posty   Please find attached your requested documents off the Department of Human Services’ disclosure log.   Attachments LEX 22819...
Number of 'customers' who have a disability indicator on their file
Response by Services Australia to Ben nolan on .

Long overdue.

Dear Mr Nolan   Please see the attached correspondence in relation to your freedom of information request.   Kind regards   Freedom of Inf...
File notes of FOI Team members
Clarification sent to Services Australia by Danielle on .

Long overdue.

Thank you for the offer Chelsea. I will email through a number on which I can be contacted. Yours sincerely, Danielle
Request for User Guide - Call Centre Supervisor/Reporting Application
Response by Services Australia to Ben Fairless on .

Long overdue.

Your The Department of Human Services secure email account is about to expire. This message is for information only and no action is required on your...
Customers recording interactions 104-07020060
Request to Services Australia by Ben Fairless. Annotated by Locutus Sum on .

Waiting clarification.

This comment is a repetition, in part, of a comment I made here: https://www.righttoknow.org.au/request/ministerial_briefing_for_alan_tu#comment-1779...
Statistics regarding death rate of online compliance targets
Response by Services Australia to Sarah Masting on .

Waiting clarification.

Dear Ms Masting   Please see the attached correspondence in relation to your freedom of information request.   Kind regards     Jonathon...
Number of Parents prosecuted for fraud or making false statements in the last 12 months
Response by Services Australia to Keith Owen on .

Long overdue.

Dear Mr Owen,   Please find attached correspondence regarding your Freedom of Information request.   Kind regards,   Charlotte FOI Legal...
Employee information provided to ballot agents in Enterprise Agreement bargaining
Response by Services Australia to James Smith on .

Waiting clarification.

Dear Mr Smith   Please see the attached correspondence in relation to your freedom of information request.   Kind regards,       FOI P...
Enterprise bargaining - what information is provided to department about employees' votes?
Response by Services Australia to James Smith on .

Waiting clarification.

Dear Mr Smith,   Please find attached correspondence regarding your FOI request.   Kind regards,   Freedom of Information Team FOI and Lit...
Briefing for Christian Porter for RN Breakfast, 3rd January 2017
Response by Services Australia to Geordie Guy on .

Waiting clarification.

Dear Mr Guy   Please see attached correspondence in relation to your Freedom of Information request.   Kind regards,   FOI Legal Team FO...
Group Certificates/PAYG payment summaries of the Department's SES staff - FY2013/14, FY2014/15 and FY2015/16
Response by Services Australia to Name withheld on .

Waiting clarification.

Dear Sir or Madam   Please find attached correspondence in relation to your Freedom of Information request (LEX 27631).   Regards   FOI Le...
Information on vulnerability index definition and number with this marker
Request to Services Australia by LJ. Annotated by Bill Tarte on .

Waiting clarification.

Your requests seem like things that would be in a documents so prefacing each section with something like "any document that contains or describes XXX"...
Taskforce Integrity policy proposal
Response by Services Australia to Jackson Gothe-Snape on .

Long overdue.

Dear Mr Gothe-Snape   Please find a decision letter in relation to your FOI request attached.   Kind regards   Authorised FOI Decision Make...

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