Services Australia

Part of the Social Services portfolio and a Federal authority

Do not request personal information using this site. Why?

Services Australia is an Australian Government agency which is responsible for delivering a range of welfare, social services, health services and other services for the Australian Government.

297 requests
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Eligibility for Disability Support Pension (DSP) 008-03050000
Response by Services Australia to Olivia Good on .

Partially successful.

Dear Ms Good   Please find attached correspondence from Services Australia dated 24 May 2022 in relation to your request for access under the Free...
Exit Application Operations Manual
Response by Services Australia to Amanda Smith on .

Refused.

Dear Ms Smith,   I refer to your request for access to documents held by Services Australia (the agency), under the Freedom of Information Act 198...
Correspondence regarding FOI requests made by Justin Warren
Response by Services Australia to Justin Warren on .

Partially successful.

Dear Mr Warren   Please find attached the decision letter and documents relating to your internal review request under the Freedom of Information...
Cuba Process 277-30010000
Response by Services Australia to Robert Postill on .

Successful.

Dear Mr Postil,   I refer to the correspondence below from Services Australia (the agency) dated 18 August 2022, in relation to your request for a...
Participation in Cashless Debit Card (CDC) 103-03150010
Response by Services Australia to Posty on .

Partially successful.

Dear Posty   Please see attached decision letter and document in relation to your FOI request.   Regards   Kylie, Authorised FOI Decision...
Operational Blueprint "Under Review" meaning
Request to Services Australia by OpenWelfare. Annotated by OpenWelfare on .

Partially successful.

I'm marking partially successful as it would be nice to have the documents, but I don't have the fight in me for this particular detail that they haven...
Indigenous Operational Blueprints
Response by Services Australia to OpenWelfare on .

Successful.

Dear OpenWelfare,   I refer to the correspondence below from Services Australia (the agency) dated 28 July 2022 in relation to your request for ac...
Unconditional cash transfers
Response by Services Australia to John Smith on .

Information not held.

Dear Mr Smith,   I refer to your request dated and received by Services Australia on 19 July 2022 for access to documents under the Freedom of Inf...
Privacy Impact Assessment ref 43996 Document Lodgement Machine Learning System Pilots
Response by Services Australia to Justin Warren on .

Refused.

Dear Mr Warren, Please find attached the decision letter relating to your request for internal review under the Freedom of Information Act 1982. I...
Privacy incidents Cuba Process Help 277-30010500
Response by Services Australia to Robert Postill on .

Successful.

Dear Mr Postill   Please find attached correspondence from Services Australia dated 30 June 2022 in relation to your request for access under the...
Receipt of claims, forms and documentation for family assistance 007-01040000
Response by Services Australia to Tracy on .

Successful.

Dear Tracy,   Please find attached correspondence from Services Australia dated 8 July 2022 in relation to your request for access under the Freed...
Ending Cashless Debit Card (CDC) participation 103-03150030
Response by Services Australia to OpenWelfare on .

Partially successful.

OpenWelfare   Please see attached decision letter and  document in relation to your FOI request.   Regards   Kylie, Authorised FOI Decisio...
FOI request - Document 001-02230000
Response by Services Australia to wren on .

Successful.

Dear Wren,   I refer to your request for information under the Freedom of Information Act 1982, LEX 67453.   On 9 May 2022, we notified you of...
Medicare Statistics for item 11503
Response by Services Australia to Deon Scheepers on .

Awaiting classification.

Dear Mr Scheepers   Please find attached correspondence from Services Australia dated 9 May 2022 in relation to your request for access under the...
Operational Information Staff FOI guide
Request to Services Australia by Posty. Annotated by Verity Pane on .

Successful.

FOI agencies just routinely ask or assume by default for agreements to extensions of time now, often on very vague and broad claims that realistically...
Mould in unit
Response by Services Australia to Jeanette Waldron Lamotte on .

Refused.

Good afternoon Jeanette, Request for Documents I refer to your correspondence received by Services Australia on 25 February 2022. I have reviewed yo...
Number of individuals who are Medicare eligible, individuals with two Medicare cards
Response by Services Australia to faustus on .

Partially successful.

Dear Faustus,   Please find attached correspondence from Services Australia dated 1 April 2022 in relation to your request for access under the Fr...
Operational Information FTB Prohibition Deferral
Request to Services Australia by Lachlan. Annotated by Posty on .

Long overdue.

This request is a complete abrogation of departmental responsibilities -even worse is they asked for an extension, got one and proceeded to do nothing...
Human Services "Data matching 110-09000000" guideline
Request to Services Australia by CD. Annotated by Posty on .

Partially successful.

OK - from 2022 this is a weird request. from my perspective - this is a completely public request and I think can be put in one of two camps: A) t...
Operational Information - Debts
Request to Services Australia by Ben Fairless. Annotated by Posty on .

Long overdue.

Ben - can you please update the state of this request to "refused" - because centrelink wanted you to pay over $700 to do their job. during my catego...
FOI Disclosure Log - Requesting "Recording interactions 104-07020060"
Response by Services Australia to James Vryonis on .

Partially successful.

Dear Mr Vryonis,   I refer to your request for a document released on Services Australia’s disclosure log. Please find the relevant document attac...
Decision making criteria for potentially FOI exempt operational documents
Request to Services Australia by Justin Warren. Annotated by Posty on .

Refused.

It appears that since requesting this Centrelink advertise what looks like a guide to help decision making criteria on FOI for operational information....
A spreadsheet showing side by side % of overpayments collected from receiving parents. This includes from both genders from 2015 - current
Response by Services Australia to Bruno Petrovski on .

Awaiting classification.

Dear Mr Petrovski   Please find attached correspondence in response to your request to Services Australia dated 24 February 2022.    Kind rega...
Communication related to LEX 64117 Use and obtaining of the nicknames
Request to Services Australia by Anatoly Kern. Annotated by Anatoly Kern on .

Refused.

There is quite an interesting development on how the ombudsman office participates in the diversion of the investigation of this matter to irrelevant t...
Reviews and appeals 109-03000000
Response by Services Australia to Posty on .

Successful.

Dear Posty, Thank you for your email. The URL of the agency's external Operational Blueprint portal was recently updated to reflect the agency's curr...

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