Services Australia

Part of the Social Services portfolio and a Federal authority

Do not request personal information using this site. Why?

Services Australia is an Australian Government agency which is responsible for delivering a range of welfare, social services, health services and other services for the Australian Government.

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Average time taken to process a claim, Apr 2022 - Apr 2024 by month
Response by Services Australia to Jimp on .
Dear Jimp,   I refer to your correspondence received by Services Australia (the Agency) on 31 May 2024, requesting the following: I wish to obta...
Documents relating to LEX 78943 - request for final report on sampling
Response by Services Australia to Frank N Fearless on .
Thank you for contacting the Freedom of Information (FOI) team in Services Australia (the Agency).   This email acknowledges your correspondence a...
Final Report on Unlawful Decision-Making
Response by Services Australia to Frank N Fearless on .
Dear Sir/Madam   Please find attached a decision dated 6 May 2024 and documents in relation to your request under the Freedom of Information Act 1...
Compliance investigation and evidence gathering
Response by Services Australia to Lei Ying on .
Dear Lei,   I write concerning your Freedom of Information request, processed by Services Australia (the Agency) and notified to you on 11 April 2...
Ministerial Communication
Response by Services Australia to Concerned Citizen on .
Good afternoon,             Please find attached the decision letter and documents relating to your request for access to documents held by Servic...
Unlawful calculation of entitlements: Second Sample
Response by Services Australia to Frank N Fearless on .
Dear Sir/Madam,   Please find attached a decision dated 20 March 2024 and documents in relation to your request under the Freedom of Information A...
Assessing and coding medical evidence for temporary incapacity exemptions.
Response by Services Australia to Robert Stokes on .
Thank you for contacting the Freedom of Information (FOI) team in Services Australia (the Agency).   This email acknowledges your correspondence a...
Exempting a job seeker from mutual obligation requirements for serious illness.
Response by Services Australia to Robert Stokes on .
  Our reference: LEX 78604   Robert Stokes Right to Know     Only by email: [1][FOI #11195 email]       Dear Robert Stokes  ...
Exempting a job seeker from mutual obligation requirements for serious illness
Response by Services Australia to Emily Lacey on .
Dear Ms Lacey,   I write concerning your request dated 25 September 2023 under the Freedom of Information Act 1982 (FOI Act) for the following doc...
FOI Request - Monitoring Decision
Response by Services Australia to B on .
Dear B,   Please find attached the decision letter relating to your request for access to documents held by Services Australia, under the Freedom...
Identity assessment policies
Response by Services Australia to Jay Doe on .
Dear Jay,   Please find attached the decision letter and documents relating to your request for access to documents held by Services Australia, un...
Unlawful calculations resulting in Underpayment of Entitlements
Response by Services Australia to Frank N Fearless on .
Our reference: RQ23/06237 Agency reference: LEX 77492 Services Australia; Frank N Fearless Extension of time application under s 15AB Dear Pa...
Remediation of Debts: Sampling Reports
Response by Services Australia to Frank N Fearless on .
Dear Frank n Fearless   I refer to the request you made for access to documents held by Services Australia under the Freedom of Information Act 19...
Medicare policy documents
Response by Services Australia to Jay Doe on .
Dear Jay,   I write concerning your Freedom of Information (FOI) request to Services Australia (the Agency).   The Agency wrote to you on 24 J...
Change of sex or gender for Medicare enrolments 011-44110020
Response by Services Australia to wren on .
Dear Wren   Please find attached correspondence from Services Australia dated 14 April 2022 in relation to your request (LEX 67452) for access und...
Exemptions Provided Under the Relevant Acts to Commonwealth Superannuation Corporation
Response by Services Australia to Trent Morrison-Francis on .
Dear Mr Morrison-Francis   Please find attached correspondence relevant to your Freedom of Information request dated 7 January 2022.   Kind re...
Services Australia contribution to APS bargaining Common Conditions Dashboard
Response by Services Australia to Paul Williams on .
Dear Mr Williams,   Please find attached the decision letter and documents relating to your request for access to documents held by Services Austr...
Disclosure log - Synergy 360 related requests
Response by Services Australia to Jane Smith on .
Dear Ms Smith,   I refer to your request for documents released on Services Australia’s disclosure log (LEX 75843 and LEX 75772).   Please fin...
DSP medical re-assessment and reviews procedures
Response by Services Australia to Lei Ying on .
Dear Lei Ying   Please find attached the decision letter and documents relating to your request for access to documents held by Services Australia...
Remediation of Debt Decision Making
Response by Services Australia to Frank N Fearless on .
Dear Frank n Fearless,   Please find attached a decision letter dated 26 October 2023 and documents for release relating to your request for inter...
Accessibility and Inclusive Measures for People with Disabilities
Response by Services Australia to Renee on .
Dear Sir / Madam,   Please find attached the decision letter relating to your request for access to documents held by Services Australia, under th...
PAYG data matching, business case and pilot
Response by Services Australia to Ben Faithful on .
Dear Mr Faithful,   Please find attached the documents relating to your request for access to documents held by Services Australia, under the Free...
Disclosure log request
Response by Services Australia to Belinda on .
Dear Belinda,   I refer to your request for documents released on Services Australia’s Disclosure Log under LEX 75704.   Please find attached...
Risk plans Robodebt
Response by Services Australia to Ben Faithful on .
Dear Mr Faithful,   Please find attached the documents relating to your request for access to documents held by Services Australia, under the Free...
How many applications have been denied by people to remove themselves from mandatory income management in the Northern Territory. From December 20 2021 to September 24 2023.
Response by Services Australia to Peter Pav on .
Dear Peter Pav   I refer to your correspondence received by Services Australia (the Agency) on 8 October 2023, requesting the following: How man...

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