Services Australia

Part of the Social Services portfolio and a Federal authority

Do not request personal information using this site. Why?

Services Australia is an Australian Government agency which is responsible for delivering a range of welfare, social services, health services and other services for the Australian Government.

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COVID-19 Immunisation Readiness Project Privacy Impact Assessment
Response by Services Australia to Rex Banner on .
Dear Mr Banner   RE: LEX 71778 - Your FOI Request - Internal Review decision   Please find attached correspondence relating to your internal re...
Documents relating to cost-benefit analysis and privacy risk assessment of decision to develop an inhouse authentication app
Response by Services Australia to Jon Lawrence on .
Good afternoon,             Please find attached the decision letter relating to your request for internal review of LEX 70430 under the Freedom o...
Documents relating to decision not to support third party authentication apps and authentication hardware for MyGov
Response by Services Australia to Jon Lawrence on .
Dear Mr Lawrence,                 Please find attached the decision letter relating to your request for access to documents held by Services Austr...
Exit Application Operations Manual
Response by Services Australia to Amanda Smith on .
Dear Ms Smith,   I refer to your request for access to documents held by Services Australia (the agency), under the Freedom of Information Act 198...
Unconditional cash transfers
Response by Services Australia to John Smith on .
Dear Mr Smith,   I refer to your request dated and received by Services Australia on 19 July 2022 for access to documents under the Freedom of Inf...
Privacy Impact Assessment ref 43996 Document Lodgement Machine Learning System Pilots
Response by Services Australia to Justin Warren on .
Dear Mr Warren, Please find attached the decision letter relating to your request for internal review under the Freedom of Information Act 1982. I...
Mould in unit
Response by Services Australia to Jeanette Waldron Lamotte on .
Good afternoon Jeanette, Request for Documents I refer to your correspondence received by Services Australia on 25 February 2022. I have reviewed yo...
Decision making criteria for potentially FOI exempt operational documents
Request to Services Australia by Justin Warren. Annotated by Posty on .
It appears that since requesting this Centrelink advertise what looks like a guide to help decision making criteria on FOI for operational information....
Communication related to LEX 64117 Use and obtaining of the nicknames
Request to Services Australia by Anatoly Kern. Annotated by Anatoly Kern on .
There is quite an interesting development on how the ombudsman office participates in the diversion of the investigation of this matter to irrelevant t...
Employee right over man
Response by Services Australia to i: a man; Shaun on .
Dear Sir   Please find attached correspondence in response to your request to Services Australia dated 18 January 2022.    Kind regards  ...
Documents relating to Services Australia hold music
Response by Services Australia to G Griffiths on .
Dear Sir / Madam,   Please find attached a decision dated 22 December 2021 in relation to your request for access under the Freedom of Information...
Indue Cashless Debit Card
Response by Services Australia to Christine Byrnes on .
Dear Ms Byrnes,   I write in regard to your enquiry dated 25 October 2021 regarding information held by Services Australia (the agency) under the...
seeking all communications, data and documents related to the number of compulsory income managed accounts that have been closed by Services Australia.
Response by Services Australia to Amanda Smith on .
Dear Ms Smith   Please find attached correspondence in relation to your request made under the Freedom of Information Act 1982 (Cth).   Kind r...
Documents pertaining to or giving evidence in support of wearing face masks from state or federal sources
Response by Services Australia to verifysp on .
Dear VERIFYSP   Please find attached the decision letter dated 27 September 2021 in relation to your request under the Freedom of Information Act...
Robodebt Senior Executives
Response by Services Australia to RTK on .
Dear John   Please see attached correspondence relating to the request you made to Services Australia under the Freedom of Information Act 1982....
myGov Beta Privacy Impact Assessment
Response by Services Australia to Steven Roddis on .
Dear Mr Roddis,   Please find attached correspondence relevant to your recent FOI Request (LEX 59464).   Many thanks,   Reshma, Authorised...
Mygovid app on my mobile phone.
Response by Services Australia to VerySmallRequester on .
Dear Mr Clark   Thank you for your email dated 28 March 2021.   In your email you appear to raise some privacy and security concerns with the...
Guideline on quarantine of Centrelink debts
Response by Services Australia to James Polley on .
Dear Mr Polley,   Please find attached decision dated 7 June 2021 related to your request made to Services Australia for access to documents under...
Staff instructions on asnswering "So when" question
Response by Services Australia to Anatoly Kern on .
Dear Mr Kern,   Please find attached a decision dated  22 February 2021 in relation to your request under the Freedom of Information Act 1982.  ...
Audio message on customer service lines RE Respect
Response by Services Australia to Ben Fairless on .
Dear Mr Fairless   Please find attached a decision dated 18 February 2021, in relation to your request under the Freedom of Information Act 1982....
Optical Surveillance
Response by Services Australia to Posty on .
Dear Posty   Please see attached the decision in response to the request you made for internal review of a decision made under the Freedom of Info...
Services Australia - Terms of agreement & purchase order
Response by Services Australia to John Smith on .
Dear Mr Smith,   Please find attached correspondence relevant to your recent FOI Request LEX 58235.   Many thanks,   Reshma Authorised F...
Use of information obtained through private social media groups.
Follow up sent to Services Australia by Keith Owen on .
I thank you for your response to my simple request to access information. Please be advised that I have requested an external review, and will be...
Contract: Cth tender ID CN3640129-A4
Response by Services Australia to John Smith on .
Dear Mr Smith   Please find a letter about your internal review request attached.   Kind regards   Authorised FOI Officer FOI Team Empl...
Final report - McKinsey
Response by Services Australia to John Smith on .
Dear Mr Smith   Please find a letter about your internal review request attached.   Kind regards     Authorised FOI Officer FOI Team...

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