Services Australia

Part of the Social Services portfolio and a Federal authority

Do not request personal information using this site. Why?

Services Australia is an Australian Government agency which is responsible for delivering a range of welfare, social services, health services and other services for the Australian Government.

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Freedom of Information Logs - FOI Request
Response by Services Australia to Watson Norwood on .
Dear Mr Norwood,                 Please find attached correspondence relating to your request for access to documents held by Services Australia,...
Operational Information FTB Prohibition Deferral
Request to Services Australia by Lachlan. Annotated by Posty on .
This request is a complete abrogation of departmental responsibilities -even worse is they asked for an extension, got one and proceeded to do nothing...
Operational Information - Debts
Request to Services Australia by Ben Fairless. Annotated by Posty on .
Ben - can you please update the state of this request to "refused" - because centrelink wanted you to pay over $700 to do their job. during my catego...
A spreadsheet showing side by side % of overpayments collected from receiving parents. This includes from both genders from 2015 - current
Response by Services Australia to Bruno Petrovski on .
Dear Mr Petrovski   Please find attached correspondence in response to your request to Services Australia dated 24 February 2022.    Kind rega...
Statistics on number of people on welfare because of migraine
Response by Services Australia to RK Crosby on .
Dear RK Crosby,               Please find attached correspondence relating to your request to Services Australia.   If you have any questions...
Indue Cashless Debit Card
Request sent to Services Australia by Christine Byrnes on .
Can you please release the cost/fee that the government pay to indue for a person that is on a job seeker payment to be placed onto the indue cashle...
Hold Music Selection Documents
Response by Services Australia to AMC on .
Dear AMC, Please find attached correspondence dated 27 August 2021 related to your request made to Services Australia for access to documents under...
Is providing a voice print when using the Human Services Call Center mandatory ?
Request sent to Services Australia by Ian King on .
When interacting with the Department of Human Services call center, specifically the 132 850 number, is it mandatory to have to make a 'voice print'...
Non-ASL public service staff
Follow up sent to Services Australia by John Smith on .
I have applied for OAIC review. Yours sincerely, John Smith
Consulting services agreement - Data61 & DHS
Response by Services Australia to John Smith on .
Dear Mr Smith Thank you for email below. We will continue to process your original request and respond to the Information Commissioner as required....
Management advisory services, CN3620680
Response by Services Australia to John Smith on .
Good afternoon Mr Smith   Thank you for your email.   We acknowledge your intention to seek an external review by the Office of the Australian...
Training records of a staff member
Response by Services Australia to Nick cambridge on .
Dear Mr Cambridge,   Please find attached a decision letter dated 11 June 2020 in relation to your request for access to information held by Servi...
Are you able to claim a tax refund on Centrelink payments
Response by Services Australia to Dean on .
Hi Dean, Your question should be directed to the Australian Taxation Office. Regards Jane FOI Practitioner Employment Law and Freedom of Informatio...
Compensation Recovery Statistics
Response by Services Australia to Julie Middleton on .
Dear Ms Middleton,   I refer to your correspondence dated 30 November 2019, in which you requested that we retain the money order you provided in...
Centrelink debt notices - refusal to provide information
Request to Services Australia by William Shakespeare. Annotated by Locutus Sum on .
To follow on from @Michelle, did you in fact pay the fee? What was the decision regarding the request? Were the documents released in full, released in...
Documents not available for download from your FOI disclosure log / reasoning
Response by Services Australia to Posty on .
Dear Mr Posty   Please find attached your requested documents off the Department of Human Services’ disclosure log.   Attachments LEX 22819...
Number of 'customers' who have a disability indicator on their file
Response by Services Australia to Ben nolan on .
Dear Mr Nolan   Please see the attached correspondence in relation to your freedom of information request.   Kind regards   Freedom of Inf...
File notes of FOI Team members
Clarification sent to Services Australia by Danielle on .
Thank you for the offer Chelsea. I will email through a number on which I can be contacted. Yours sincerely, Danielle
Request for User Guide - Call Centre Supervisor/Reporting Application
Response by Services Australia to Ben Fairless on .
Your The Department of Human Services secure email account is about to expire. This message is for information only and no action is required on your...
Customers recording interactions 104-07020060
Request to Services Australia by Ben Fairless. Annotated by Locutus Sum on .
This comment is a repetition, in part, of a comment I made here: https://www.righttoknow.org.au/request/ministerial_briefing_for_alan_tu#comment-1779...
Statistics regarding death rate of online compliance targets
Response by Services Australia to Sarah Masting on .
Dear Ms Masting   Please see the attached correspondence in relation to your freedom of information request.   Kind regards     Jonathon...
Number of Parents prosecuted for fraud or making false statements in the last 12 months
Response by Services Australia to Keith Owen on .
Dear Mr Owen,   Please find attached correspondence regarding your Freedom of Information request.   Kind regards,   Charlotte FOI Legal...
Employee information provided to ballot agents in Enterprise Agreement bargaining
Response by Services Australia to James Smith on .
Dear Mr Smith   Please see the attached correspondence in relation to your freedom of information request.   Kind regards,       FOI P...
Enterprise bargaining - what information is provided to department about employees' votes?
Response by Services Australia to James Smith on .
Dear Mr Smith,   Please find attached correspondence regarding your FOI request.   Kind regards,   Freedom of Information Team FOI and Lit...
Briefing for Christian Porter for RN Breakfast, 3rd January 2017
Response by Services Australia to Geordie Guy on .
Dear Mr Guy   Please see attached correspondence in relation to your Freedom of Information request.   Kind regards,   FOI Legal Team FO...

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