Privacy Impact Assessment ref 43996 Document Lodgement Machine Learning System Pilots

The request was refused by Services Australia.

Dear Services Australia,

If possible, please treat this as an informal or administrative request. Otherwise, please treat this as a formal request for documents under the Freedom of Information Act 1982.

I request a copy of the Privacy Impact Assessment reference number 43996 titled "Document Lodgement Machine Learning System Pilots" as listed on the department's Privacy Impact Assessment Register: https://www.servicesaustralia.gov.au/pri...

I request that the document be provided in an electronic format, such as PDF.

I request that any charges associated with this request be waived in the public interest.

Yours faithfully,

Justin Warren

FREEDOMOFINFORMATION, Services Australia



Thank you for contacting the Freedom of Information (FOI) team in Services
Australia. 

This email acknowledges your correspondence and provides some general
information in relation to FOI.

Timeframe For processing your request

Under the FOI Act you have a right, with limited exceptions, to access
documents the agency holds. A FOI request normally takes 30 days to
process.

Please note this period may be further extended if we need to consult
third parties or for other reasons. We will advise you if this happens.

Charges

Services Australia will advise you if a charge is payable to process your
request and the amount of any such charge as soon as practicable. No
charge is payable for providing a person with their own personal
information.

Your Address

The FOI Act requires you provide us with an address which we can send
notices to. We will send all notices and correspondence to the address you
have used to email us. Please advise us as soon as possible if you wish
correspondence to be sent to another address or if your address changes.

Administrative release of documents   

The agency has administrative access arrangements in place for the release
of certain documents without the need for a formal FOI request. These
arrangements do not extend to information or material of third parties.

Exclusion of junior staff details

Services Australia is working towards ensuring all staff have a choice
about whether they provide their full name, personal logon identifiers and
direct contact details in response to FOI requests. Where such details are
included in documents they will be redacted. If you request staff details
as part of your FOI application, this may add to processing time and
applicable charges as it will be necessary to consider whether these
details are exempt under the Act.

            

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Dear Services Australia,

I do not consent to any pre-emptive claim that information about agency employees included in documents because of their usual duties or responsibilities should be exempt. See the FOI Guidelines at [6.152] to [6.157].

I also draw your attention to paragraph [3.54] of the FOI Guidelines:

"There have been instances of agencies using s 22 to delete the names of government officials below the Senior Executive Service (SES) rank on the basis that those names are irrelevant to the scope of an FOI request. There is no apparent logical basis for treating the names of SES officials as being within the scope of a request, but other officials as being irrelevant to the request. Without further explanation as to why the names of government officials are irrelevant to the scope of an applicant’s request, it is unlikely that the application of s 22 is appropriately justified."

I also remind you of s 3(4) of the FOI Act: "The Parliament also intends that functions and powers given by this Act are to be performed and exercised, as far as possible, to facilitate and promote public access to information, promptly and at the lowest reasonable cost."

Yours faithfully,

Justin Warren

FOI.LEGAL.TEAM, Services Australia

2 Attachments

Dear Mr Warren

 

Please find attached correspondence from Services Australia dated 12 April
2022 in relation to your request for access under the Freedom of
Information Act 1982.

 

Yours sincerely

 

Patricia

Freedom of Information Team

LEGAL SERVICES DIVISION

[1]cid:image003.jpg@01D6B8DA.4DF87C40

 

Services Australia acknowledges the Traditional Owners of the land now
called Australia. We pay our respect to all Elders, past, present and
emerging of all Aboriginal and Torres Strait Islander nations.

 

Please note: This email and any attachments may contain information
subject to legal professional privilege or information that is otherwise
sensitive or confidential. If you are not the intended recipient of this
email, you are prohibited from using or disseminating this communication.
If you have received this communication in error please notify the sender
immediately and permanently delete this email

 

 

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FOI.LEGAL.TEAM, Services Australia

2 Attachments

Dear Mr Warren

 

Please find attached correspondence from Services Australia dated 29 April
2022.

 

Yours sincerely,

 

Leanne, FOI Officer

Information Access Branch

LEGAL SERVICES DIVISION

[1]B3997F7F

I acknowledge the Traditional Custodians of the lands we live on. I pay my
respects to all Elders, past and present, of all Aboriginal and Torres
Strait Islander nations.

 

This email and any attachments may contain information subject to legal
professional privilege or information that is otherwise sensitive or
confidential. If you are not the intended recipient of this email, you are
prohibited from using or disseminating this communication. If you have
received this communication in error please notify the sender immediately
and permanently delete this email.

 

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FOI.LEGAL.TEAM, Services Australia

2 Attachments

Dear Mr Warren,

 

Please find attached correspondence from Services Australia dated 10 June
2022 in relation to your request access under the Freedom of Information
Act 1982.

 

Leanne, FOI Officer

Information Access Branch

LEGAL SERVICES DIVISION

[1]B3997F7F

I acknowledge the Traditional Custodians of the lands we live on. I pay my
respects to all Elders, past and present, of all Aboriginal and Torres
Strait Islander nations.

 

This email and any attachments may contain information subject to legal
professional privilege or information that is otherwise sensitive or
confidential. If you are not the intended recipient of this email, you are
prohibited from using or disseminating this communication. If you have
received this communication in error please notify the sender immediately
and permanently delete this email.

 

 

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Dear Services Australia,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Services Australia's handling of my FOI request 'Privacy Impact Assessment ref 43996 Document Lodgement Machine Learning System Pilots'.

The OAIC expects an entity to consider conducting a PIA and publishing the final report whenever an entity proposes to engage in an activity or function involving the handling of personal information. (see https://www.oaic.gov.au/about-us/our-reg... at [8.5]).

The OAIC strongly encourages the publication of PIA reports. Where there are difficulties making the full PIA available, the OAIC encourages the release of a summary or edited version. (see https://www.oaic.gov.au/privacy/guidance... section 9).

It is surprising that the PIA report for this project has been provided in a form that is not readily publishable by Services Australia, and that no summary or edited version exists. I therefore seek an internal review of the decision to exempt the document in full rather than to provide an edited version of the document with certain sections redacted.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.righttoknow.org.au/request/p...

Yours faithfully,

Justin Warren

FREEDOMOFINFORMATION, Services Australia



Thank you for contacting the Freedom of Information (FOI) team in Services
Australia. 

This email acknowledges your correspondence and provides some general
information in relation to FOI.

Timeframe For processing your request

Under the FOI Act you have a right, with limited exceptions, to access
documents the agency holds. A FOI request normally takes 30 days to
process.

Please note this period may be further extended if we need to consult
third parties or for other reasons. We will advise you if this happens.

Charges

Services Australia will advise you if a charge is payable to process your
request and the amount of any such charge as soon as practicable. No
charge is payable for providing a person with their own personal
information.

Your Address

The FOI Act requires you provide us with an address which we can send
notices to. We will send all notices and correspondence to the address you
have used to email us. Please advise us as soon as possible if you wish
correspondence to be sent to another address or if your address changes.

Administrative release of documents   

The agency has administrative access arrangements in place for the release
of certain documents without the need for a formal FOI request. These
arrangements do not extend to information or material of third parties.

Exclusion of junior staff details

Services Australia is working towards ensuring all staff have a choice
about whether they provide their full name, personal logon identifiers and
direct contact details in response to FOI requests. Where such details are
included in documents they will be redacted. If you request staff details
as part of your FOI application, this may add to processing time and
applicable charges as it will be necessary to consider whether these
details are exempt under the Act.

            

show quoted sections

FOI.LEGAL.TEAM, Services Australia

2 Attachments

Dear Mr Warren,

Please find attached the decision letter relating to your request for
internal review under the Freedom of Information Act 1982.

If you have any questions regarding this matter or are unable to open the
attachment please contact me by replying to this email.

Kind regards,

Hannah

Information Access Branch

LEGAL SERVICES DIVISION

[1]cid:image002.jpg@01D6BC07.2D63B370

Services Australia acknowledges the Traditional Owners of the land now
called Australia. We pay our respect to all Elders, past, present and
emerging of all Aboriginal and Torres Strait Islander nations.

Please note: This email and any attachments may contain information
subject to legal professional privilege or information that is otherwise
sensitive or confidential. If you are not the intended recipient of this
email, you are prohibited from using or disseminating this communication.
If you have received this communication in error please notify the sender
immediately and permanently delete this email.

 

 

 

 

show quoted sections

References

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