Most Recent Case Management Software Invoice
Dear Australian Health Practitioner Regulation Agency,
Context: AHPRA uses case management software administered by a third-party information technology provider to manage and record freedom of information applications.
Source: https://www.righttoknow.org.au/request/1...
Request: The Most Recent Case Management Software Invoice as of 19/05/2025
Out of Scope of this request (feel free to redact this information if AHPRA feels it necessary):
* Invoice Amount(s) ie. the amount billed
* Names of humans
* Information that already been marked as commercial-in-confidence by the third party provider.
* Email addresses, addresses, phone numbers
Yours faithfully,
Bob
Dear Bob,
Thank you for your email dated 19 May 2025.
An FOI Officer will be in touch with you within the next fortnight to provide information about the FOI process and request further information from you, if it is needed.
If you have any questions in the meantime, please do not hesitate to contact us at [AHPRA request email] and quote reference number FOI51776.
Kind regards
Legal Support
National Legal Practice
Email | [AHPRA request email]
Web | http://www.ahpra.gov.au/
Australian Health Practitioner Regulation Agency
CONFIDENTIAL INFORMATION
This email and any files transmitted with it are confidential and may be subject to legal professional privilege. It is intended solely for the use of the named addressee. If you have received this email in error or you are not the named addressee notify the sender immediately and delete this e-mail. Do not disseminate, distribute or copy this e-mail. If you are not the named addressee disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.
Please consider the environment before printing.
Dear Bob
Thank you for your Freedom of Information (FOI) application which we
received by email on 19 May 2025.
Please see the attached formal acknowledgment letter confirming your FOI
request and setting out important preliminary information such the
timeframe for making a decision.
Please note that while we assess all requests in accordance with the FOI
Act and FOI Guidelines, we cannot guarantee that access will be granted to
the document requested.
If you have any questions in relation to this correspondence, please feel
free to contact me.
Kind regards,
Lyn Ellison
Legal Advisor
National Information Release Unit | National Legal Practice
Phone | (07) 3149 4658
Email | [1][email address]
Web | [2]www.ahpra.gov.au
Australian Health Practitioner Regulation Agency
G.P.O. Box 9958 | Brisbane QLD 4001 | [3]www.ahpra.gov.au
[4][IMG]
CONFIDENTIAL INFORMATION
This email and any files transmitted with it are confidential and intended
solely for the use of the named addressee. If you have received this email
in error or you are not the named addressee notify the sender immediately
and delete this e-mail. Do not disseminate, distribute or copy this
e-mail. If you are not the named addressee disclosing, copying,
distributing or taking any action in reliance on the contents of this
information is strictly prohibited.
Please consider the environment before printing this message.
Ahpra acknowledges the Traditional Owners of Country throughout Australia
and the continuing connection to lands, waters and communities. We pay our
respect to Aboriginal and Torres Strait Islander cultures and Elders past
and present.
[5]NAIDOC Flags
References
Visible links
1. mailto:[email address]
2. http://www.ahpra.gov.au/
3. https://protect-au.mimecast.com/s/BSb_C9...
4. https://www.ahpra.gov.au/Notifications/S...
Dear Bob
RE: Freedom of Information request to Ahpra – Access decision
Our ref: FOI51776
I am writing to provide you with my access decision in response to your
request for documents under the Freedom of Information Act 1982 (Cth) (FOI
Act). Please see the attached access decision notice.
You will receive a separate email from Ahpra’s Legal Support team within
one business day, with instructions on how to download the document that
is being released to you from a secure file-sharing application called
Kiteworks. Please let me know if you have not received the Kiteworks email
by close of business tomorrow – Wednesday 19 June 2025.
Once you have had an opportunity to read the decision and to review the
document, if you have any questions about the decision, please email me at
[1][AHPRA request email] and I will arrange a mutually convenient time for us
to discuss.
Kind regards,
Lyn Ellison
Legal Advisor
National Information Release Unit | National Legal Practice
Phone | (07) 3149 4658
Email | [2][email address]
Web | [3]www.ahpra.gov.au
Australian Health Practitioner Regulation Agency
G.P.O. Box 9958 | Brisbane QLD 4001 | [4]www.ahpra.gov.au
[5][IMG]
CONFIDENTIAL INFORMATION
This email and any files transmitted with it are confidential and intended
solely for the use of the named addressee. If you have received this email
in error or you are not the named addressee notify the sender immediately
and delete this e-mail. Do not disseminate, distribute or copy this
e-mail. If you are not the named addressee disclosing, copying,
distributing or taking any action in reliance on the contents of this
information is strictly prohibited.
Please consider the environment before printing this message.
Ahpra acknowledges the Traditional Owners of Country throughout Australia
and the continuing connection to lands, waters and communities. We pay our
respect to Aboriginal and Torres Strait Islander cultures and Elders past
and present.
[6]NAIDOC Flags
References
Visible links
1. mailto:[AHPRA request email]
2. mailto:[email address]
3. http://www.ahpra.gov.au/
4. https://protect-au.mimecast.com/s/BSb_C9...
5. https://www.ahpra.gov.au/Notifications/S...
Dear Bob
Re: Freedom of Information request to Ahpra – Access Decision
Our ref: FOI51776
You have been provided with access to files via our file sharing platform,
Kiteworks – you should receive a notification shortly from Kiteworks with
a link to access the material.
The link to access the shared material (and/or create an account) is also
provided below for your convenience.
[1]https://ahpra.kiteworks.com/w/f-97cbf9da...
If you do not already have a Kiteworks account, you will need to create
one to access the files.
Please view the attached instructions with steps on creating your
Kiteworks account as well as 2 Factor Authentication.
If you receive an email from Kiteworks advising your account is currently
deactivated, we ask you to not respond to that email and instead contact
[2][email address] who will get this resolved on your behalf.
Please note that files shared on Kiteworks are automatically deleted after
30 days; it is recommended that you download the files upon receipt.
If you have any queries, please do not hesitate to contact me.
Kind regards
Ramona Tusitala
Legal Support Officer | National Legal Practice
Phone | 08 8901 8583
Email | [3][email address]
Web | [4]www.ahpra.gov.au
Australian Health Practitioner Regulation Agency
G.P.O. Box 9958 | Brisbane QLD 4001 | [5]www.ahpra.gov.au
CONFIDENTIAL INFORMATION
This email and any files transmitted with it are confidential and intended
solely for the use of the named addressee. If you have received this email
in error or you are not the named addressee notify the sender immediately
and delete this e-mail. Do not disseminate, distribute or copy this
e-mail. If you are not the named addressee disclosing, copying,
distributing or taking any action in reliance on the contents of this
information is strictly prohibited.
Please consider the environment before printing this message.
References
Visible links
1. https://ahpra.kiteworks.com/w/f-97cbf9da...
2. mailto:[email address]
3. mailto:[email address]
4. http://www.ahpra.gov.au/
5. https://protect-au.mimecast.com/s/BSb_C9...
[1]Kiteworks
[2][email address] gave you secure access to the "FOI51776 -
Access Decision" folder
[3]Access folder
This message requires that you sign in to access the folder and any files
in it.
CONFIDENTIAL INFORMATION This email and any files transmitted with it are
confidential and intended solely for the use of the named addressee. If
you have received this email in error or you are not the named addressee
notify the sender immediately and delete this e-mail. Do not disseminate,
distribute or copy this e-mail. If you are not the named addressee
disclosing, copying, distributing or taking any action in reliance on the
contents of this information is strictly prohibited.
[4]Protected by Kiteworks-enabled Private Content Network (PCN)
References
Visible links
2. file:///tmp/foiextract20250829-3022-zccbmw#
3. https://ahpra.kiteworks.com/w/f-97cbf9da...
4. https://www.kiteworks.com/?em=4