309 processing directives, statistics and procedures.

Waiting for an internal review by Department of Home Affairs of their handling of this request.

Dear Department of Home Affairs,

I request, under the Freedom of Information Act 1982 the following information.

- Documents showing any advice and any directive(s) that has been communicated to Posts regarding the general processing (i.e. non-case specific) of 309 visas in the period 01/07/2020 to present.

- The intranet page that outlines internal policies and procedures for assessing and making a determination on 309 as well as the individual PDF files associated with each sub step.

- A statistical breakdown from 01/01/2020 to current of the number of applications in calendar days to decision for 309 visa by post and by decision type (granted/rejected)

- forecasting/planning for family visa subclass for the 19/20 20/21 21/22 FY

- A statistical breakdown of 309 applications on hand since 01/07/2020 by country of passport broken down into number of applications awaiting processing at each regional processing office and how many applications are yet to be appointed for processing. The purpose Is to illustrate how applications have been distributed globally based on specific regional processing issues.

FOI, Department of Home Affairs

** This is an automated response. Please do not reply to this email **

IMPORTANT INFORMATION

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FOI, Department of Home Affairs

OFFICIAL

In reply please quote:
FOI Request: FA 21/02/01000
File Number: OBJ2021/6528

Dear Ned

Acknowledgement of Freedom of Information Access request

I refer to your correspondence received on 14 February 2021 seeking access to documents held by the Department of Home Affairs (the Department) under the Freedom of Information Act 1982 (the FOI Act).

Scope of request

You have requested access to the following:

- Documents showing any advice and any directive(s) that has been communicated to Posts regarding the general processing (i.e. non-case specific) of 309 visas in the period 01/07/2020 to present.

- The intranet page that outlines internal policies and procedures for assessing and making a determination on 309 as well as the individual PDF files associated with each sub step.

- A statistical breakdown from 01/01/2020 to current of the number of applications in calendar days to decision for 309 visa by post and by decision type (granted/rejected)

- forecasting/planning for family visa subclass for the 19/20 20/21 21/22 FY

- A statistical breakdown of 309 applications on hand since 01/07/2020 by country of passport broken down into number of applications awaiting processing at each regional processing office and how many applications are yet to be appointed for processing. The purpose Is to illustrate how applications have been distributed globally based on specific regional processing issues.

Your request was received by the Department on 14 February 2021 and has been allocated FOI request number FA 21/02/01000 . Please include your FOI request number in all correspondence with the Freedom of Information Section.
Timeframe for receiving your decision

The statutory timeframe for processing a request is 30 days from the date upon which your application was received by the Department.

Your review rights in relation to your request are available on the website of the Office of the Australian Information Commissioner here.

Exclusion of staff details

The Department’s policy is to exclude the personal details of staff not in the Senior Executive Service (SES), as well as the direct contact details of SES staff, contained in documents that fall within scope of an FOI request. If you require personal details of non-SES officers, or direct contact details of SES staff, please inform us so the decision maker may consider your request. Otherwise we will take it that you agree to that information being excluded from the scope of your request.

Duplicate documents

If the FOI decision-maker deems a document to be a duplicate, they will not assess those pages as part of your FOI request. This means that if a there is a decision to release the document to you, you will receive only one copy, even if multiple copies of that document exists.
Publication of document

Where documents are released to you in response to your request, the Department may be required to publish these documents on its website within 10 working days in accordance with section 11C of the FOI Act. Publication will not be required where the documents contain personal or business affairs information.
Contacting the FOI Section

Should you wish to discuss your request you may contact the FOI Section at [Department of Home Affairs request email].

Kind regards,

FOI Officer
Freedom of Information
Department of Home Affairs
E: [Department of Home Affairs request email]

OFFICIAL

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Dear FOI,

RE FA 21/02/01000

May I please check the expected resolution date of this request

Yours sincerely,

Ned

FOI, Department of Home Affairs

OFFICIAL

Good morning,

Thank you for your email enquiring about the progress of your FOI request.

Please be advised that the Department is currently processing a large number of FOI requests. Our staff are working hard and the Department is committed to processing your request as quickly as possible.

A decision on access will be made on your request and you will be notified of this as soon as possible.

Yours sincerely,

FOI Officer
Freedom of Information
FOI and Records Management Branch
Data Division | Strategy & Law Enforcement Group
Department of Home Affairs | Email: [Department of Home Affairs request email]

OFFICIAL

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Dear FOI,

RE FA 21/02/01000

May I please check the expected resolution date of this request?

Yours sincerely,

Ned

Department of Home Affairs

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Dear Department of Home Affairs,

RE FA 21/02/01000

May I please check the expected resolution date of this request?.

Yours faithfully,

Ned

FOI, Department of Home Affairs

** This is an automated response. Please do not reply to this email **

IMPORTANT INFORMATION

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FOI, Department of Home Affairs

OFFICIAL

Good afternoon,

Thank you for your email enquiring about the progress of your FOI request.

Please be advised that the Department is currently processing a large number of FOI requests. Our staff are working hard and the Department is committed to processing your request as quickly as possible.

A decision on access will be made on your request and you will be notified of this as soon as possible.

Kind regards,

Michelle
Position Number: 60019770
Freedom of Information
Department of Home Affairs
E: [Department of Home Affairs request email]

OFFICIAL

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Dear FOI,
This request was submitted back in February. It has since been more than 4 months. What is the holdup in this process? The data requested should all be freely accessible and available.

Yours sincerely,

Ned

Department of Home Affairs

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FOI, Department of Home Affairs

3 Attachments

OFFICIAL

In reply please quote:

FOI Request:       FA 21/02/01000

File Number:       OBJ2021/6528

 

Dear Kris K,  

 

I refer to your FOI request received on 14 February 2021.  

 

The Department has made a decision on this request. Please find attached
the decision record and any documents released under the FOI Act.  

 

This request has been closed in our system.

 

 

Signed electronically

 

Glen

Position number 60081621

Authorised Decision Maker | Freedom of Information Section

FOI and Records Management Branch

Data Division | Strategy and Law Enforcement Group

Department of Home Affairs

 

 

 

OFFICIAL

 

 

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

Dear Department of Home Affairs,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department of Home Affairs's handling of my FOI request '309 processing directives, statistics and procedures.'.

The Information provided does not go anywhere near to addressing the questions at hand.

Point number 2 can be excluded from the request as per the decision, however there has been no effort made to provide the data sets that were requested. In addition the dingle document released has very little relevance to what was requested. This request needs to be re addressed and done correctly this time so as the actual data requested is provided and not just some arbitrary table compiled without any consideration to the details of the request.

On top of that the email decision was addressed to the wrong name.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.righttoknow.org.au/request/3...

Yours faithfully,

Ned

FOI, Department of Home Affairs

** This is an automated response. Please do not reply to this email **

IMPORTANT INFORMATION

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FOI Reviews mailbox, Department of Home Affairs

OFFICIAL

In reply please quote:

FOI request: FA 21/02/01000-R1

File number: OBJ2021/6528

 

Dear Ned

Acknowledgement of Freedom of Information internal review request

This email is to acknowledge that the Department of Home Affairs (the
Department) has received your request for an internal review of an access
refusal decision under section 54 of the Freedom of Information Act 1982
(the FOI Act).

The decision under review is the Department’s decision on 14 July 2021.

Timeframe for receiving your decision

The statutory timeframe for processing an internal review request is 30
days from the date on which the request was received by the Department.
The Department received the internal review request on 13 July 2021.

Review rights

Your review rights in relation to your internal review request are
available on the website of the Office of the Australian Information
Commissioner [1]here.

Contacting the FOI Section

Should you wish to discuss your request you may contact the FOI Section at
[2][email address].

 

Regards,

 

Dale

Position No. 60107416

FOI Officer, Reviews Team

FOI and Records Management Branch | Data Division

Strategy & Law Enforcement Group

Department of Home Affairs

Email: [3][email address]

 

OFFICIAL

 

 

Important Notice: The content of this email is intended only for use by
the individual or entity to whom it is addressed. If you have received
this email by mistake, please advise the sender and delete the message and
attachments immediately.  This email, including attachments, may contain
confidential, sensitive, legally privileged and/or copyright information.
 

Any review, retransmission, dissemination or other use of this information
by persons or entities other than the intended recipient is prohibited. 
The Department of Home Affairs and ABF respect your privacy and have
obligations under the Privacy Act 1988.  

Unsolicited commercial emails MUST NOT be sent to the originator of this
email.

References

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