Any manuals or notices made available to Centrelink staff on how to respond to client threats of self-harm

Justin Clacherty made this Freedom of Information request to Services Australia

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Justin Clacherty

Dear Department of Human Services,

I hereby request, under the Freedom of Information Act 1982, the following information:

1) Any manuals made available to Centrelink staff in the 18 months prior to 31 December, 2016 detailing how staff should respond to threats of self-harm by clients; and
2) Any notices sent to, or made available to Centrelink staff in the 18 months prior to 31 December, 2016 detailing how staff should respond to threats of self-harm by clients;

This request is not seeking personal data of individual Centrelink clients. It is a request solely for procedural/training manuals/notices sent to staff on how to respond to threats of self-harm by clients.

I also make the application that all costs for the processing of this request be waived on the grounds that the release of this information is in the public interest.

Yours faithfully,

Justin Clacherty

FOI.LEGAL.TEAM,

2 Attachments

Hello Mr Clacherty,

 

Please find attached correspondence in relation to you FOI request.

 

Kind regards,

 

FOI Legal Team

FOI and Litigation Branch | Legal Services Division
Department of Human Services
Email: [1][email address]

[2]cid:image004.png@01D1B4D9.510E2740

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FOI.LEGAL.TEAM,

2 Attachments

Dear Mr Clacherty,

 

Please see attached correspondence in relation to your freedom of
information request.

 

Regards,

 

FOI Legal Team

FOI and Litigation Branch | Legal Services Division
Department of Human Services
Email: [1][email address]

[2]cid:image004.png@01D1B4D9.510E2740

This email and any attachments may contain information subject to legal
professional privilege or information that is otherwise sensitive or
confidential. If you are not the intended recipient of this email, you are
prohibited from using or disseminating this communication. If you have
received this communication in error please notify the sender immediately
and permanently delete this email.

 

 

 

 

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

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1. mailto:[email address]

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