Thank you for your email.

You have contacted the Freedom of Information (FOI) team of the Department
of Social Services (the Department).

If your email relates to a Freedom of Information application made under
the Commonwealth Freedom of Information Act 1982 (FOI Act), the Department
will respond to you as soon as practicable.

Further information about FOI is available on our website at:
[1]https://www.dss.gov.au/about-the-departm...

This email address is for applications under the FOI Act only. The
Department is unable to respond to non-FOI related enquiries sent to this
email address. Any correspondence received that is not an information
access request will not be responded to or forwarded. Should you have a
query unrelated to FOI, please complete our [2]online feedback, enquiry or
compliment form on our website or direct your email to
[3][email address].  Alternatively you can contact the Department by
calling 1800 634 035.

With regards

--------------------------------------------------------------------------

Freedom of Information

Legal Services Branch

Department of Social Services
E: [4][Department of Social Services request email]

The Department of Social Services acknowledges the traditional owners of
country throughout Australia, and their continuing connection to land,
water and community.

We pay our respects to them and their cultures, and to Elders both past
and present.

--------------------------------------------------------------------------

References

Visible links
1. https://www.dss.gov.au/about-the-departm...
2. https://www.dss.gov.au/contact/feedback-...
3. mailto:[email address]
4. mailto:[Department of Social Services request email]

Dear MS,

I refer to your correspondence received by the Department of Social
Services (the Department) on 13 April 2024, in which you requested access
under the Commonwealth Freedom of Information Act 1982 (FOI Act) to:

ALL templates used by your FOI and PIA teams including but not limited to:

Allocation of Matter template to DM

ALL Decision Letter Templates used

Refusal template

Acknowledgement Letter Template

Internal Line area request for documentation Email Search template
statement of reasons template Deemed decision template Consult with other
agencies template

The decision for this request is currently due on 13 May 2024. This
timeframe may be extended, for example, where the Department decides to
consult with third parties. We will inform you if this occurs.

Removal of certain information from the scope of your request

The Department is seeking your agreement to remove the following
information from the scope of your request:

o group email addresses used for internal departmental purposes;
o all personal information of members of the public;
o all personal information of non-Senior Executive Service (SES)
government staff; and
o all personal information of SES level government staff with the
exception of the names of the Department’s SES staff.

If you agree to the above amendment the names of the Department’s SES
staff will be released where they are present in the documents and do not
attract an exemption.

Could you please respond to this email by 18 April 2024 to confirm your
agreement to this change.

Should you have any queries about this matter, please do not hesitate to
contact the FOI team via email at [1][Department of Social Services request email].

Regards

FOI Officer

Information Law Section

Department of Social Services

The Department of Social Services acknowledges the traditional owners of
country throughout Australia, and their continuing connection to land,
water and community. We pay our respects to them and their cultures, and
to Elders both past and present.

show quoted sections

show quoted sections

Thank you for your email.

You have contacted the Freedom of Information (FOI) team of the Department
of Social Services (the Department).

If your email relates to a Freedom of Information application made under
the Commonwealth Freedom of Information Act 1982 (FOI Act), the Department
will respond to you as soon as practicable.

Further information about FOI is available on our website at:
[1]https://www.dss.gov.au/about-the-departm...

This email address is for applications under the FOI Act only. The
Department is unable to respond to non-FOI related enquiries sent to this
email address. Any correspondence received that is not an information
access request will not be responded to or forwarded. Should you have a
query unrelated to FOI, please complete our [2]online feedback, enquiry or
compliment form on our website or direct your email to
[3][email address].  Alternatively you can contact the Department by
calling 1800 634 035.

With regards

--------------------------------------------------------------------------

Freedom of Information

Legal Services Branch

Department of Social Services
E: [4][Department of Social Services request email]

The Department of Social Services acknowledges the traditional owners of
country throughout Australia, and their continuing connection to land,
water and community.

We pay our respects to them and their cultures, and to Elders both past
and present.

--------------------------------------------------------------------------

References

Visible links
1. https://www.dss.gov.au/about-the-departm...
2. https://www.dss.gov.au/contact/feedback-...
3. mailto:[email address]
4. mailto:[Department of Social Services request email]