Internal briefing on the NDIS New Framework Planning model
Dear National Disability Insurance Agency,
An article published in the Guardian on 3 December 2025, entitled 'NDIS plans will be computer-generated, with human involvement dramatically cut under sweeping overhaul', states:
"Funding and support plans for national disability insurance scheme participants will be generated by a computer program and staff will have no discretion to amend them, under a major overhaul of the NDIS to be rolled out next year, Guardian Australia can reveal. Under the changes, human involvement in deciding support for NDIS participants will be dramatically reduced. Details of the sweeping changes to the way NDIS plans are made were outlined in a recent internal briefing to National Disability Insurance Agency (NDIA) staff, seen by Guardian Australia. The changes, which are due to be rolled out from mid-2026 under the NDIS’s New Framework Planning model, will also significantly affect a participant’s right to appeal decisions about their funding."
I request a copy of this internal briefing.
Yours faithfully,
David Wright
Dear National Disability Insurance Agency,
I have not reveived acknowledgment of receipt of this request. Please update me as to its status.
Yours faithfully,
David Wright
Dear David Wright
Thank you for your request for information.
Please find attached correspondence and documents in relation to your
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Please contact us at [1][NDIA request email] if you have any questions or
require help.
Thank you.
Kind regards
Carolyn (CJW205)
A/g Assistant Director
Information Access and Privacy Branch
Reviews and Information Release Division
National Disability Insurance Agency
E [2][NDIA request email]
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-----Original Message-----
From: David Wright <[FOI #14068 email]>
Sent: Wednesday, 3 December 2025 4:09 PM
To: foi <[NDIA request email]>
Subject: Freedom of Information request - Internal briefing on the NDIS
New Framework Planning model
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Dear National Disability Insurance Agency,
An article published in the Guardian on 3 December 2025, entitled 'NDIS
plans will be computer-generated, with human involvement dramatically cut
under sweeping overhaul', states:
"Funding and support plans for national disability insurance scheme
participants will be generated by a computer program and staff will have
no discretion to amend them, under a major overhaul of the NDIS to be
rolled out next year, Guardian Australia can reveal. Under the changes,
human involvement in deciding support for NDIS participants will be
dramatically reduced. Details of the sweeping changes to the way NDIS
plans are made were outlined in a recent internal briefing to National
Disability Insurance Agency (NDIA) staff, seen by Guardian Australia. The
changes, which are due to be rolled out from mid-2026 under the NDIS’s New
Framework Planning model, will also significantly affect a participant’s
right to appeal decisions about their funding."
I request a copy of this internal briefing.
Yours faithfully,
David Wright
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