Lost Super

Nathan made this Freedom of Information request to Australian Taxation Office

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was refused by Australian Taxation Office.

Dear Australian Taxation Office,

Roughly 2 years ago I requested that my super accounts were transferred to the 1 super account I specified, it has not happened and now I along with others I have spoken to have lost thousands after our super accounts were closed before the money in those accounts were transferred, how do we get the thousands of dollars we earned back?

Yours faithfully,


General Counsel Requests, Australian Taxation Office

Good morning Nathan

Thank you for your email.

You have asked a question about superannuation. This cannot be actioned as a Freedom of Information request. An FOI request can only be made to access existing documents, rather than to seek explanations or answers to questions.

In order to answer your question, the ATO will need to identify you, and then check ATO records about you and provide specific personal information that is tailored to you. We cannot do this on a website that is open to the public

For information about your own superannuation, please call the ATO on our superannuation info line 13 10 20.

FOI Team
Australian Taxation Office

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