Operational Information - DHS Appointment System

Ben Fairless made this Freedom of Information request to Services Australia

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Department of Human Services,

Can I please be provided with the following documents from the Department's Operational Information Site:

111.20100 DHS Appointment System
111.20110 Booking appointments in the DHS Appointment System
111.20120 View, reschedule or cancel an appointment in the DHS Appointment System
111.20130 Complete and finalise appointments in the DHS Appointment System
111.20140 Create and manage appointment profiles in the DHS Appointment System

I would appreciate the documents being provided in either HTML or Microsoft Word format, and for each policy to be attached separately (for easy of use and access).

I look forward to you processing this request under your IPS scheme. If it cannot be processed under IPS/Administrative Access, please process it as a formal Freedom of Information Act request.

Yours faithfully,

Ben Fairless

Dear Department of Human Services,

Can you please confirm receipt of my request? My request can be found at https://www.righttoknow.org.au/request/o...

Yours faithfully,

Ben Fairless

FOI.LEGAL.TEAM,

Dear Mr Fairless,

Thank you for your email.

I confirm that the department has received your request for administrative access to the following:

111.20100 DHS Appointment System
111.20110 Booking appointments in the DHS Appointment System
111.20120 View, reschedule or cancel an appointment in the DHS
Appointment System
111.20130 Complete and finalise appointments in the DHS Appointment
System
111.20140 Create and manage appointment profiles in the DHS
Appointment System

Kind regards

FOI Officer
FOI Team
Freedom of Information & Information Release Branch | Legal Services Division
Department of Human Services

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FOI.LEGAL.TEAM,

5 Attachments

  • Attachment

    111.20100 DHS Appointment System for release.pdf

    534K Download View as HTML

  • Attachment

    111.20110 Booking appointments in the DHS Appointment system for release.pdf

    3.0M Download View as HTML

  • Attachment

    111.20120 View reschedule or cancel an appointment in the DHS Appointment system for release.pdf

    713K Download View as HTML

  • Attachment

    111.20130 Complete and finalise appointments in the DHS Appointment system for release.pdf

    2.4M Download View as HTML

  • Attachment

    111.20140 Create and manage appointment profiles in the DHS Appointment system for release.pdf

    5.0M Download View as HTML

Dear Mr Fairless,

Please see attached the following operational information:

·         111.20100 DHS Appointment System

·         111.20110 Booking appointments in the DHS Appointment system

·         111.20120 View, reschedule or cancel an appointment in the DHS
appointment system

·         111.20130 Complete and finalise appointments in the DHS
Appointment system

·         111.20140 Create and manage appointment profiles in the DHS
Appointment system

 

For your convenience, the documents have been provided to you in separate
PDFs. Unfortunately, PDF is the only form in which these documents are
currently available to the public.

If you have any queries, please email
[1][DHS request email].

 

Kind regards

 

FOI Officer

FOI Team

Freedom of Information & Information Release Branch | Legal Services
Division
Department of Human Services

 

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References

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1. mailto:[email address]