Dear NSW Department of Industry,

I am one of the 141 owners in Mascot Towers. It has been over 4 years, My baby from 2 years old, now turned 6 years old. And everyday he asked me "I wish I have a home."
Due to severe structural defects and safety fears forced Mascot Towers owners to evacuate our homes. However, we are still face escalating mortgages, strata fees that range from $3000 to $8500 a quarter, and a $10m loan for failed remediation plans.
We have saved our whole life saving bought a home, now we can not even live in. We are left financially destitute and emotionally broken with no solution and no home to return to.
This was an unnatural disaster for all Mascot Towers owners. Why in NSW, Australia is no one can help us? Where is the justice in NSW, Australia?
Most owners are everyday hard-working Australians and residents, who planned, saved and did everything right, only to discover through no fault of our own we are having to mentally deal with the reality of homelessness and living on the poverty line because everything we had worked for is gone and no hope to restart our dream of owning a home.

I have been written so many letter to so many places, Please let me know who can help us. Who I should write to ...

Yours faithfully,
Kasumi Kitano
Mascot Towers Owner