Private Number for Outbound Calls

Ben Fairless made this Freedom of Information request to Services Australia

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Services Australia did not have the information requested.

Dear Department of Human Services,

When an applicant submits a request for a payment, a message is displayed which says (in part):

"The Department is required to use a private number for outbound calls. This may show up on your phone as either blocked or private."

Can you please provide a copy of the document(s) which detail the reason the Department is required to use a private number for outbound calls?

Please initially treat this request as informal. If it cannot be treated as informal, please consider it a formal Freedom of Information request.

Yours faithfully,

Ben Fairless

FOI.LEGAL.TEAM,

2 Attachments

Hello Mr Fairless,

 

Please find attached correspondence in relation to your FOI request.

 

Kind regards,

 

FOI Legal Team

FOI and Litigation Branch | Legal Services Division
Department of Human Services
Email: [1][email address]

[2]cid:image004.png@01D1B4D9.510E2740

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FOI.LEGAL.TEAM,

1 Attachment

Hello Mr Fairless,

Please find attached correspondence in relation to your FOI request.

Regards,

FOI Legal Team
FOI and Litigation Branch | Legal Services Division
Department of Human Services
Email: [email address]

This email and any attachments may contain information subject to legal professional privilege or information that is otherwise sensitive or confidential. If you are not the intended recipient of this email, you are prohibited from using or disseminating this communication. If you have received this communication in error please notify the sender immediately and permanently delete this email.

-----Original Message-----
From: Ben Fairless [mailto:[FOI #2320 email]]
Sent: Wednesday, 5 October 2016 6:58 PM
To: FOI.LEGAL.TEAM <[email address]>
Subject: Freedom of Information request - Private Number for Outbound Calls

Dear Department of Human Services,

When an applicant submits a request for a payment, a message is displayed which says (in part):

"The Department is required to use a private number for outbound calls. This may show up on your phone as either blocked or private."

Can you please provide a copy of the document(s) which detail the reason the Department is required to use a private number for outbound calls?

Please initially treat this request as informal. If it cannot be treated as informal, please consider it a formal Freedom of Information request.

Yours faithfully,

Ben Fairless

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Dear FOI.LEGAL.TEAM,

I'm seeking technical documentation from your Telecommunciations team which details the reason why no outbound caller ID is displayed. Does this help at all?

What's a good time to call and discuss?

Yours sincerely,

Ben Fairless

FOI.LEGAL.TEAM,

2 Attachments

Hello Mr Fairless,

 

Please find attached correspondence in relation to your FOI request.

 

Kind regards,

 

FOI Legal Team

FOI and Litigation Branch | Legal Services Division
Department of Human Services
Email: [1][email address]

[2]cid:image004.png@01D1B4D9.510E2740

This email and any attachments may contain information subject to legal
professional privilege or information that is otherwise sensitive or
confidential. If you are not the intended recipient of this email, you are
prohibited from using or disseminating this communication. If you have
received this communication in error please notify the sender immediately
and permanently delete this email.

 

 

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

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FOI.LEGAL.TEAM,

2 Attachments

Dear Mr Fairless

 

Please find attached correspondence in relation to your Freedom of
Information request (LEX 22591).

 

Regards

 

FOI Practitioner

FOI Team

FOI and Litigation Branch | Legal Services Division

Department of Human Services

* [1][email address]

 

[2]Description: Description: Description: Description: Description:
Description: Description: Description: Description: Description:
Description: cid:image001.png@01CD1993.20C1C870

This email is intended for the use of the addressee and may contain
information that is confidential, commercially valuable or subject to
Legal Professional Privilege. Privilege is not waived by the mistaken
delivery of this email. If you are not the intended recipient of this
email you are notified that any use of dissemination of this communication
is strictly prohibited. If you have received this communication in error
please notify the sender immediately and permanently delete this email.

 

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

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