Statistics of Jobseeker Complaints On Job Provider Networks
The request was partially successful.
From: Clarissa Loi
Dear Department of Jobs and Small Business,
Could you please send through the latest documents that include:
- The statistics or compilation of Jobseeker complaints (or unemployed workers currently assigned under the jobactive program) on their Job Provider Networks for the year 2016 and 2017?
The data I'm looking for is similar to the one featured in the following article: https://newmatilda.com/2016/04/15/coalit...
If possible, please treat this as an administrative / informal request. Otherwise please proceed with my request as a formal information request under the Act.
From: Employment - FOI
Department of Jobs and Small Business
Good afternoon Ms Loi
We refer to your below email in which you sought access to documents
containing the following:
‘The statistics or compilation of Jobseeker complaints (or unemployed
workers currently assigned under the jobactive program) on their Job
Provider Networks for the year 2016 and 2017.’
The material to which you seek access is publicly available. For your
reference, we attach a copy of the Department’s response to a Question on
Notice (available through Hansard). This document contains summaries of
jobseeker complaints between 1 July 2015 and 31 August 2017. Statistical
information about job seeker complaints is also available in the
Department’s 2016-17 Annual Report (page 26) (available at
We trust that this information satisfies your request.
In accordance with your email, we have provided this information to you
informally and not under the FOI Act.
Information Law Team | Corporate Legal
Australian Government Department of Jobs and Small Business
Phone (02) 6240 7310
[email address] |www.jobs.gov.au