Style Guides for Defence Housing Australia
Dear Defence Housing Australia,,
This is a Freedom of Information Request for the purposes of the Freedom of Information Act 1982.
I request access to the Style Guides/Brand Guides/Writing Guides currently used by Defence Housing Australia.
Yours faithfully,
Alex Pentland
OFFICIAL
Dear Alex Pentland
I refer to your request for "access to the Style Guides/Brand Guides/Writing Guides currently used by Defence Housing Australia" under the Freedom of Information Act 1982 (FOI Act 1982) on 6 November 2023.
The Australian Government Style manual, which guides all Australian Government departments' and agencies' writing, is publicly available and may be found at https://stylemanual.gov.au.
If this satisfies your request or I have not received a response to this email within 3 days, being by close of business 13 November 2023, I will take your request to have been withdrawn.
Alternatively, if this does not satisfy your request and so that it can be best addressed, can I ask the reason you are requesting this information? This will help me identify and refine all the documentation you are seeking. For example, logo and email signature guidance documentation.
It would also assist me greatly in handling your request if I may have a direct email and/ or a phone number.
Please note that any requests not relating to your personal information may incur charges as provided for under the FOI Act. We will notify you of the details and due dates of any applicable charges, along with how you may apply for a reduction or waiver.
Kind regards,
Bethany | She/Her |Senior Privacy and FOI Officer
Privacy & FOI | Defence Housing Australia
[DHA request email] | dha.gov.au
-----Original Message-----
From: Alex Pentland <[FOI #10845 email]>
Sent: Monday, November 6, 2023 1:24 PM
To: Freedom of Information <[DHA request email]>
Subject: Freedom of Information request - Style Guides for Defence Housing Australia
[EXTERNAL] This email originated from outside of the organisation. Please do not click links or open attachments unless you recognise the sender and know that the content is safe.
Dear Defence Housing Australia,,
This is a Freedom of Information Request for the purposes of the Freedom of Information Act 1982.
I request access to the Style Guides/Brand Guides/Writing Guides currently used by Defence Housing Australia.
Yours faithfully,
Alex Pentland
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #10845 email]
Is [DHA request email] the wrong address for Freedom of Information requests to Defence Housing Australia? If so, please contact us using this form:
https://www.righttoknow.org.au/change_re...
This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...
Please note that in some cases publication of requests and responses will be delayed.
If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
[DHA Reconciliation Action Plan]
Important:
This email and any attachments may be confidential and may be privileged. If the email is not addressed to you please return it to us and destroy any copies you may have. Unauthorised use of this email and any attachment is prohibited.
Defence Housing Australia take no responsibility for misdirection, corruption or unauthorised use of email communications nor for any damage that may be caused as a result of transmitting or receiving an email communication.
Defence Housing Australia will send you correspondence and documents by email if you request or if you use email to contact us. Email is not a secure form of communication and may transmit computer viruses.
intmx02.dha.gov.au[15984179]
Dear Freedom of Information,
For the purpose of clarifying this request, nothing the broadened/generalised style manual that is publicly available, several government entities have their own accommodating style guides, branding guides, or other tools to assist with their writing and style of tone and speech, and to build a brand identity. An example of a similar request in this regard is a FOI request I've conducted with the AEC accessible here (https://www.righttoknow.org.au/request/s...) which provides information into visual identity (logos and such), publishing guidelines, writing style, a separate guide, and templates, which were all obtainable without charge.
For the purpose of the request: Along with my existing interest in free information and exchange, I believe it is important to know how governments talk, the way they talk, and communicate to the public, as it lets us know about how we're supposed to act and gives us greater clarity into the openness of government entities and operations.
I will separately send you an email from my email confirming my personal email address and phone number too for the sake of your request but would appreciate if as much of the request as possible could be done on the Right To Know site, given the site's use as a tool for transparency.
Yours sincerely,
Alex Pentland
OFFICIAL
With many apologies Alex
Although we have communicated with you, I have not provided some useful pieces of Information.
I refer to your request for "access to the Style Guides/Brand Guides/Writing Guides currently used by Defence Housing Australia" under the Freedom of Information Act 1982 (FOI Act 1982) on 6 November 2023. Which we have designated FOI2324-09, it would assist us in any correspondence if you could use this identifying reference number.
The FOI Act requires that you provide us with an address to which we can send notices. You have advised that your contact address is <[FOI #10845 email]>. Unless you tell us otherwise, we will send all notices and correspondence to this address.
We received your request on 6 November 2023 and the 30-day statutory period for processing your request commenced from the day after that date. You should therefore expect a decision from us by 6 December 2023.
The period of 30 days may be extended if we need to consult third parties, or for other reasons. We will advise you if this happens.
If you would like to talk about any of the above, please provide a contact number and a preferred time for me to contact you.
Kind regards,
Bethany | She/Her |Senior Privacy and FOI Officer
Privacy & FOI | Defence Housing Australia
[DHA request email] | dha.gov.au
-----Original Message-----
From: Alex Pentland <[FOI #10845 email]>
Sent: Thursday, November 9, 2023 10:58 AM
To: Freedom of Information <[DHA request email]>
Subject: Re: Request FOI2324-09 to DHA [SEC=OFFICIAL]
[EXTERNAL] This email originated from outside of the organisation. Please do not click links or open attachments unless you recognise the sender and know that the content is safe.
Dear Freedom of Information,
For the purpose of clarifying this request, nothing the broadened/generalised style manual that is publicly available, several government entities have their own accommodating style guides, branding guides, or other tools to assist with their writing and style of tone and speech, and to build a brand identity. An example of a similar request in this regard is a FOI request I've conducted with the AEC accessible here (https://www.righttoknow.org.au/request/s...) which provides information into visual identity (logos and such), publishing guidelines, writing style, a separate guide, and templates, which were all obtainable without charge.
For the purpose of the request: Along with my existing interest in free information and exchange, I believe it is important to know how governments talk, the way they talk, and communicate to the public, as it lets us know about how we're supposed to act and gives us greater clarity into the openness of government entities and operations.
I will separately send you an email from my email confirming my personal email address and phone number too for the sake of your request but would appreciate if as much of the request as possible could be done on the Right To Know site, given the site's use as a tool for transparency.
Yours sincerely,
Alex Pentland
-----Original Message-----
OFFICIAL
Dear Alex Pentland
I refer to your request for "access to the Style Guides/Brand Guides/Writing Guides currently used by Defence Housing Australia" under the Freedom of Information Act 1982 (FOI Act 1982) on 6 November 2023.
The Australian Government Style manual, which guides all Australian Government departments' and agencies' writing, is publicly available and may be found at https://stylemanual.gov.au.
If this satisfies your request or I have not received a response to this email within 3 days, being by close of business 13 November 2023, I will take your request to have been withdrawn.
Alternatively, if this does not satisfy your request and so that it can be best addressed, can I ask the reason you are requesting this information? This will help me identify and refine all the documentation you are seeking. For example, logo and email signature guidance documentation.
It would also assist me greatly in handling your request if I may have a direct email and/ or a phone number.
Please note that any requests not relating to your personal information may incur charges as provided for under the FOI Act. We will notify you of the details and due dates of any applicable charges, along with how you may apply for a reduction or waiver.
Kind regards,
Bethany | She/Her |Senior Privacy and FOI Officer Privacy & FOI | Defence Housing Australia [DHA request email] | dha.gov.au
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #10845 email]
This request has been made by an individual using Right to Know. This message and any reply that you make will be published on the internet. More information on how Right to Know works can be found at:
https://www.righttoknow.org.au/help/offi...
Please note that in some cases publication of requests and responses will be delayed.
If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.
-------------------------------------------------------------------
[DHA Reconciliation Action Plan]
Important:
This email and any attachments may be confidential and may be privileged. If the email is not addressed to you please return it to us and destroy any copies you may have. Unauthorised use of this email and any attachment is prohibited.
Defence Housing Australia take no responsibility for misdirection, corruption or unauthorised use of email communications nor for any damage that may be caused as a result of transmitting or receiving an email communication.
Defence Housing Australia will send you correspondence and documents by email if you request or if you use email to contact us. Email is not a secure form of communication and may transmit computer viruses.
intmx02.dha.gov.au[16236458]
OFFICIAL
Good afternoon
Please see attached decision and documents relating to your request for
access under the Freedom of Information Act 1982 (FOI Act).
Should you have any queries, please contact us via email
[1][DHA request email].
Kind regards,
Bethany | She/Her |Senior Privacy and FOI Officer
Privacy & FOI | Defence Housing Australia
[2][DHA request email] | [3]dha.gov.au
[4]DHA Reconciliation Action Plan
Important:
This email and any attachments may be confidential and may be privileged.
If the email is not addressed to you please return it to us and destroy
any copies you may have. Unauthorised use of this email and any attachment
is prohibited.
Defence Housing Australia take no responsibility for misdirection,
corruption or unauthorised use of email communications nor for any damage
that may be caused as a result of transmitting or receiving an email
communication.
Defence Housing Australia will send you correspondence and documents by
email if you request or if you use email to contact us. Email is not a
secure form of communication and may transmit computer viruses.
intmx01.dha.gov.au[18472756]
References
Visible links
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2. mailto:[DHA request email]
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