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The number of complaints received by NDIA for failure to be a Model Litigant

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Dear National Disability Insurance Agency,

Please provide the number of complaints received by NDIA, during two NDIS reporting quarters of 2021, for failing to comply with Model Litigant Rules .

Please provide the breakdown numbers of Model Litigant complaints that were regarding conferences, conciliation, hearings or other (eg documentation) for the same time periods.

Please provide the breakdown of numbers of Model Litigant complaints against a) APS employed lawyers, b) contracted lawyers c) outsourced corporate law firms.

Please provide which department is responsible for addressing Model Litigant complaints.

Please provide the number of responses to NDIA that have been received from the Ombudsman regarding Model Litigant complaints for the same time periods.

Yours faithfully,

Shirley Humphris

foi, National Disability Insurance Agency

Thank you for your email to the National Disability Insurance Agency
(NDIA) Freedom of Information (FOI) team.  

 

If your email relates to an FOI application made under the Commonwealth
Freedom of Information Act 1982 (FOI Act), the Agency will respond to you
as soon as practicable. 

 

This email address is for applications under the FOI Act only. The Agency
is unable to respond to non-FOI related enquiries sent to this email
address. Any correspondence received that is not an information access
request will not be responded to or forwarded.  

 

If you are seeking to access your personal documents, please consider
submitting your request through our [1]Participant Information Access
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Should you have a query unrelated to FOI, please contact us by emailing at
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Kind regards 

 

Freedom of Information team 

Parliamentary, Ministerial & FOI Branch  

Government  

National Disability Insurance Agency 

Email: [4][NDIA request email]  

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foi, National Disability Insurance Agency

1 Attachment

Dear Shirley Humphris

 

Freedom of Information Request: Acknowledgement

Thank you for your request of 18 February 2022, made under the Freedom of
Information Act 1982 (FOI Act), for copies of documents held by the
National Disability Insurance Agency (NDIA).

 

Scope of your request

You have requested access to the following documents:

 

“Please provide the number of complaints received by NDIA, during two NDIS
reporting quarters of 2021, for failing to comply with Model Litigant
Rules .

 

Please provide the breakdown numbers of Model Litigant complaints that
were regarding conferences, conciliation, hearings or other (eg
documentation) for the same time periods.

 

Please provide the breakdown of numbers of Model Litigant complaints
against a) APS employed lawyers, b) contracted lawyers c) outsourced
corporate law firms.

 

Please provide which department is responsible for addressing Model
Litigant  complaints.

 

Please provide the number of responses to NDIA that have been received
from the Ombudsman regarding Model Litigant complaints for the same time
periods.”

 

Processing timeframes

A 30-day statutory period for processing your request commenced from 19
February 2022, in accordance with section 15(2A)(c) of the FOI Act. You
should, therefore, expect a decision from us by 20 March 2022.

 

Charges

We may apply a processing charge to your request and will advise you as
soon as practicable if a charge is payable.

 

Disclosure Log

Information released under the FOI Act may be published on the NDIA’s
disclosure log located on our website, subject to certain exceptions.

If you have any concerns about the publication of information you have
requested, please contact us.

 

Further help

Please contact us at [1][NDIA request email] if you have any questions or need
help.

We will contact you using the email address you provided. Please advise if
you would prefer us to use an alternative means of contact.

 

Yours sincerely

 

Freedom of Information Officer

Parliamentary, Ministerial & FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

 

[3]cid:image001.png@01D7885F.100EE040

 

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

 

 

 

 

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foi, National Disability Insurance Agency

1 Attachment

Dear Shirley Humphris

 

Thank you for your request for information.

 

We’re sorry to let you know that it’s taken us longer than expected to
process your request. This is because we are still conducting internal
consultations which are expected to return information relevant to your
request.

 

We are, therefore, writing to seek your agreement to a 30 day extension of
time under section 15AA of the FOI Act, making your new due date 19 April
2022. 

 

Please let us know whether you agree by 18 March 2022. 

 

If you don’t agree, we may need to seek an extension from the Office of
Australian Information Commissioner.

 

We’re sorry that it’s taken us longer than expected and we appreciate your
patience.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial and FOI Branch

Government Division

National Disability Insurance Agency

E: [2][NDIA request email]

[3]Title: NDIS delivered by the National Disability Insurance Agency

 

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging. 

 

 

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
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Dear foi,

I agree to the extension requested

Yours sincerely,

Shirley Humphris

foi, National Disability Insurance Agency

3 Attachments

Dear Shirley Humphris

 

Thank you for your request for information.

 

Please find attached correspondence and document in relation to your
request.  If you require these in a different format, please let us know.

 

Please contact us at [1][NDIA request email] if you have any questions or
require help.

 

Thank you.

 

Kind regards

 

Freedom of Information Officer

Parliamentary, Ministerial & FOI

Government Division

National Disability Insurance Agency

Email: [2][NDIA request email]  

[3]Title: NDIS delivered by the National Disability Insurance Agency

 

The NDIA acknowledges the Traditional Custodians of Country throughout
Australia and their continuing connection to land, sea and community. We
pay our respects to them and their cultures and to Elders past, present
and emerging.

**********************************************************************
IMPORTANT: This e-mail is for the use of the intended recipient only and
may contain information that is confidential, commercially valuable and/or
subject to legal or parliamentary privilege. If you are not the intended
recipient you are notified that any review, re-transmission, disclosure,
dissemination or other use of, or taking of any action in reliance upon,
this information is prohibited and may result in severe penalties. If you
have received this e-mail in error please notify the sender immediately
and delete all electronic and hard copies of this transmission together
with any attachments. Please consider the environment before printing this
e-mail
**********************************************************************

References

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2. mailto:[NDIA request email]

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Summen Sarwar,

6 Attachments

Dear Applicant and FOI Contact Officer

 

Please see attached decision regarding the National Disability Insurance
Agency’s application for an extension of time to process FOI request FOI
21/22-1054.

Kind regards

                                                                                                                                     

[1][IMG]   Summen Sarwar   |  Assistant Review and
Investigation Advisor

Investigations and Compliance
Freedom of Information Regulatory Group

Office of the Australian Information
Commissioner

GPO Box 5218 Sydney NSW 2001  |
 [2]oaic.gov.au

+61 2 9284 9815  | 
[3][email address]  
[4][IMG] | [5][IMG] | [6][IMG] |   [7]Subscribe to Information
Matters

 

 

 

 

 

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We don't know whether the most recent response to this request contains information or not – if you are Shirley Humphris please sign in and let everyone know.