Timeline for child passport processing

Currently waiting for a response from Department of Foreign Affairs and Trade, they should respond promptly and normally no later than (details).

Dear Department of Foreign Affairs and Trade,
I applied for a child passport on 11th Feb 2022. As of today, 20th April 2022 l haven't heard anything. I ring your office almost every day. It is the answering machine telling me to call back later.

Yours faithfully,

VAS