Triple Zero Pre-Call Voice Prompt
Dear Australian Communications and Media Authority,
I request the audio recording of the voice prompt played to callers of Emergency Triple Zero (000), that says "You have dialled Emergency Triple Zero, your call is being connected."
I anticipate this recording was created and currently held by the current Triple Zero operator, Telstra.
Yours faithfully,
Jimp
OFFICIAL
Dear Jimp,
Please find attached the following documents concerning your recent FOI
request:
• Final decision letter; and
• FOI Rights of Review information.
Kind regards,
Morgan
Freedom of Information Coordinator
Legal Support Officer
Legal Services Division
_____________________________
Australian Communications and Media Authority
[1]www.acma.gov.au
The ACMA acknowledges the Traditional Owners of Country throughout
Australia and their continuing connection to land, culture and community.
We pay our respects to Elders past, present and future.
OFFICIAL
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Dear Morgan and Australian Communications and Media Authority,
Section 6C of the FOI Act requires an agency subject to the FOI Act to take contractual measures to ensure that the agency receives a document from a ‘contracted service provider’ if:
- the agency receives an FOI request for access to the document
- the document relates to the performance of a ‘Commonwealth contract’ (but not the entry into the contract) and
- the document is created by, or is in the possession of, the contracted service provider or subcontractor.
As Telstra is a contracted entity to operate the ECP service / Triple Zero in Australia, and the Australian Communications and Media Authority oversees this - I am requesting an internal review into this decision as I believe Section 6C was not considered in this decision to refuse the request.
Yours sincerely,
Jimp