Triple Zero Pre-Call Voice Prompt

Waiting for an internal review by Australian Communications and Media Authority of their handling of this request.

Dear Australian Communications and Media Authority,

I request the audio recording of the voice prompt played to callers of Emergency Triple Zero (000), that says "You have dialled Emergency Triple Zero, your call is being connected."

I anticipate this recording was created and currently held by the current Triple Zero operator, Telstra.

Yours faithfully,

Jimp

Freedom of Information, Australian Communications and Media Authority

4 Attachments

OFFICIAL

Dear Jimp,

Please find attached the following documents concerning your recent FOI
request:

• Final decision letter; and
• FOI Rights of Review information.

Kind regards,

Morgan

Freedom of Information Coordinator

Legal Support Officer

Legal Services Division

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Australian Communications and Media Authority

[1]www.acma.gov.au

 

 

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Dear Morgan and Australian Communications and Media Authority,

Section 6C of the FOI Act requires an agency subject to the FOI Act to take contractual measures to ensure that the agency receives a document from a ‘contracted service provider’ if:

- the agency receives an FOI request for access to the document
- the document relates to the performance of a ‘Commonwealth contract’ (but not the entry into the contract) and
- the document is created by, or is in the possession of, the contracted service provider or subcontractor.

As Telstra is a contracted entity to operate the ECP service / Triple Zero in Australia, and the Australian Communications and Media Authority oversees this - I am requesting an internal review into this decision as I believe Section 6C was not considered in this decision to refuse the request.

Yours sincerely,

Jimp