National Disability Insurance Agency

Part of the Social Services portfolio and a Federal authority, also called NDIA

The role of the National Disability Insurance Agency (NDIA) is to implement the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers.

⚠️ Important information before making your request ⚠️

The NDIA publishes a large amount of information without the need for an FOI request.

Before you make a request we recommend:

  • Searching Right to Know and the FOI Disclosure Log. A large number of documents (including Standard Operating Procedures (SOPs) and technical research articles) are already accessible.
  • Checking the Operating Guidelines which explain how the NDIA makes decisions.
  • Reviewing the Data Research Portal if you're interested in public statistics about the performance of the NDIA.
  • Making sure the NDIA is the right authority to answer your request. For example, your request might be best answered by the NDIS Quality and Safeguards Commission. The NDIS Quality and Safeguards Commission is the independent regulator of NDIS services. They are a separate agency that holds documents about NDIS providers and restrictive practices.

Most importantly: ⛔️Do not request personal information here.Why? ⛔️. Consider making a Participant Information Access Request instead.

602 requests
Good afternoon,   Freedom of Information Request: Acknowledgement & Extension of Time Request   Thank you for your request on 1 October 2025,...
I agree to a 30-day extension of time, making the new due date for you to decide on my request 5 December 2025. I also confirm NDIA staff members’...
Dear Dan Collins,       Thank you for your below request seeking access to documents from the Agency’s Disclosure Log.       Please find attac...
Hi David,   I am unable to advise at this stage if I will be able to process the 68 documents, or if it will still be too big.   As outlined i...
Good Afternoon David,   Freedom of Information Request: Acknowledgement   Thank you for your request on 18 September 2025, made under the Freed...
Dear Nicky R   Freedom of Information Request: Acknowledgement & Extension of Time Request   Thank you for your request on 26 September 2025,...
Dear T,    Freedom of Information Request: Acknowledgement   Thank you for your request of 28 September 2025, made under the Freedom of Inform...
I agree to a 30-day extension, making the new date the 27 November 2025. Yours sincerely, T
Senior staff have had visibility of this request for six months, seeing as the documents were previously located and partially released. What is the...
Dear Elias Thank you for your request for information and my apologies for the delays in processing this matter for you. Please find attached corr...
Dear Dan,   Thank you for your below request seeking access to documents from the Agency’s Disclosure Log.   Please find attached the followin...
Dear Dan,   I refer to your below correspondence.    I acknowledge that we have failed to meet the statutory deadline for providing you with a...
I hope you are well. Are you able to share an estimate for when this request will likely be finalised? With appreciation, Dan Collins
I don't consent to the extension. Kind regards, Emily Lacey
Good afternoon Nicky,   Thank you for your email regarding your FOI request.   The NDIS is unable to complete an internal review of this decisi...
I don’t agree to the extension of 30 days. Please request an extension from the OAIC if you believe it is reasonable to do so. Thank you, Stuar...
I don’t agree to the extension of 30 days. Please request an extension from the OAIC if you believe it is reasonable to do so. Thank you, Stuar...
I don’t agree to the extension of 30 days. Please request an extension from the OAIC if you believe it is reasonable to do so. Thank you, Stuar...
I'm concerned this request has been lost in amongst the chaos as I haven't heard anything in over a month. Is there a progress update available and...
Dear David,   I refer to your below correspondence. I acknowledge that we have failed to meet the 30-day statutory deadline for providing you wi...
Good Afternoon Jessica,   Freedom of Information Request: Acknowledgement   Thank you for your request on 21 September 2025, made under the Fre...
Dear Sally Coddington, Thank you for your request for information. Once again, I would like to sincerely apologise for the delay in processing your...
Under the Freedom of Information Act 1982 (Cth), I request access to the following documents: 1. The most recent internal audit plan of the NDIA....
Under the Freedom of Information Act 1982 (Cth), I request access to the following documents: 1. A list or schedule of all external law firms enga...
Under the Freedom of Information Act 1982 (Cth), I request access to the following documents: 1. The most recent version of the NDIA Delegations a...

Only requests made using Right to Know are shown. ?