National Disability Insurance Agency
Part of the Social Services portfolio and a Federal authority, also called NDIA
The role of the National Disability Insurance Agency (NDIA) is to implement the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers.
⚠️ Important information before making your request ⚠️
The NDIA publishes a large amount of information without the need for an FOI request.
Before you make a request we recommend:
- Searching Right to Know and the FOI Disclosure Log. A large number of documents (including Standard Operating Procedures (SOPs) and technical research articles) are already accessible.
- Checking the Operating Guidelines which explain how the NDIA makes decisions.
- Reviewing the Data Research Portal if you're interested in public statistics about the performance of the NDIA.
- Making sure the NDIA is the right authority to answer your request. For example, your request might be best answered by the NDIS Quality and Safeguards Commission. The NDIS Quality and Safeguards Commission is the independent regulator of NDIS services. They are a separate agency that holds documents about NDIS providers and restrictive practices.
Most importantly: ⛔️Do not request personal information here.Why? ⛔️. Consider making a Participant Information Access Request instead.
602 requests
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autism NDIS levels of functioning records
Response by National Disability Insurance Agency to Bob Buckley (A4 Co-convenor) on .
Good afternoon,
Freedom of Information Request: Acknowledgement & Extension of Time
Request
Thank you for your request on 1 October 2025,...
Therapy support guideline
Follow up sent to National Disability Insurance Agency by David Wright on .
I agree to a 30-day extension of time, making the new due date for you to decide on my request 5 December 2025. I also confirm NDIA staff members’...
FOI Disclosure Log - FOI 24/25-2034, FOI 25/26-0138
Response by National Disability Insurance Agency to Dan Collins on .
Dear Dan Collins,
Thank you for your below request seeking access to documents from the
Agency’s Disclosure Log.
Please find attac...
Briefings by Matthew Swainson
Response by National Disability Insurance Agency to David Wright on .
Hi David,
I am unable to advise at this stage if I will be able to process the 68
documents, or if it will still be too big.
As outlined i...
Legal Service Provider Quarterly Performance Management Framework
Response by National Disability Insurance Agency to David Wright on .
Good Afternoon David,
Freedom of Information Request: Acknowledgement
Thank you for your request on 18 September 2025, made under the Freed...
Internal knowledge article for therapy support
Response by National Disability Insurance Agency to Nicky T on .
Dear Nicky R
Freedom of Information Request: Acknowledgement & Extension of Time
Request
Thank you for your request on 26 September 2025,...
Differentiation of psychology from other funded supports
Response by National Disability Insurance Agency to T on .
Dear T,
Freedom of Information Request: Acknowledgement
Thank you for your request of 28 September 2025, made under the Freedom of
Inform...
Psychology funding through the NDIS
Follow up sent to National Disability Insurance Agency by T on .
I agree to a 30-day extension, making the new date the 27 November 2025.
Yours sincerely,
T
Unredacted copy of FOI 24/25-0761 (NDIS Review correspondence)
Follow up sent to National Disability Insurance Agency by Cat on .
Senior staff have had visibility of this request for six months, seeing as the documents were previously located and partially released. What is the...
Branch specific risk assessment, escalation and prioritisation internal documents
Response by National Disability Insurance Agency to Elias on .
Dear Elias
Thank you for your request for information and my apologies for the delays
in processing this matter for you.
Please find attached corr...
FOI Disclosure Log - FOI 25/26-0622
Response by National Disability Insurance Agency to Dan Collins on .
Dear Dan,
Thank you for your below request seeking access to documents from the
Agency’s Disclosure Log.
Please find attached the followin...
Internal communications about FOI 23/24-1328 (23 August 2024 to 4 January 2025)
Response by National Disability Insurance Agency to Dan Collins on .
Dear Dan,
I refer to your below correspondence.
I acknowledge that we have failed to meet the statutory deadline for
providing you with a...
Internal communications about the Legislation FAQ webpage (20 April 2025 to 1 May 2025)
Follow up sent to National Disability Insurance Agency by Dan Collins on .
I hope you are well.
Are you able to share an estimate for when this request will likely be finalised?
With appreciation,
Dan Collins
TAB/TAPIB research documents on “Prosthetics”
Follow up sent to National Disability Insurance Agency by Emily Lacey on .
I don't consent to the extension.
Kind regards,
Emily Lacey
Operational guidance and research - social workers, play therapy, autism typical supports
Response by National Disability Insurance Agency to Nicky T on .
Good afternoon Nicky,
Thank you for your email regarding your FOI request.
The NDIS is unable to complete an internal review of this decisi...
NDIS Access Request Queue (31 March 2025)
Follow up sent to National Disability Insurance Agency by Stuart on .
I don’t agree to the extension of 30 days. Please request an extension from the OAIC if you believe it is reasonable to do so.
Thank you,
Stuar...
NDIS Plan Reassessment/Variation Request Queue (30 June 2025)
Follow up sent to National Disability Insurance Agency by Stuart on .
I don’t agree to the extension of 30 days. Please request an extension from the OAIC if you believe it is reasonable to do so.
Thank you,
Stuar...
NDIS Access Statistics (FY 2022-23 Q1 & Q2)
Follow up sent to National Disability Insurance Agency by Stuart on .
I don’t agree to the extension of 30 days. Please request an extension from the OAIC if you believe it is reasonable to do so.
Thank you,
Stuar...
NDIS Internal Review Request Queue (FY 2024-25 Q4)
Follow up sent to National Disability Insurance Agency by Stuart on .
I'm concerned this request has been lost in amongst the chaos as I haven't heard anything in over a month. Is there a progress update available and...
Summary of training and competencies for NDIS Planners
Response by National Disability Insurance Agency to David Harraway on .
Dear David,
I refer to your below correspondence.
I acknowledge that we have failed to meet the 30-day statutory deadline
for providing you wi...
FOI Request – NDIS Organisation Chart and Responsible Directors / Branch Managers
Response by National Disability Insurance Agency to Jessica Hargreaves on .
Good Afternoon Jessica,
Freedom of Information Request: Acknowledgement
Thank you for your request on 21 September 2025, made under the Fre...
Microboards and Circles of Support
Response by National Disability Insurance Agency to Sally Coddington on .
Dear Sally Coddington,
Thank you for your request for information. Once again, I would like to
sincerely apologise for the delay in processing your...
FOI Request – Governance and Accountability Documents
Request sent to National Disability Insurance Agency by Jessica Hargreaves on .
Under the Freedom of Information Act 1982 (Cth), I request access to the following documents:
1. The most recent internal audit plan of the NDIA....
FOI Request – External Engagements and Advisory Services
Request sent to National Disability Insurance Agency by Jessica Hargreaves on .
Under the Freedom of Information Act 1982 (Cth), I request access to the following documents:
1. A list or schedule of all external law firms enga...
FOI Request – NDIA Structure and Delegations
Request sent to National Disability Insurance Agency by Jessica Hargreaves on .
Under the Freedom of Information Act 1982 (Cth), I request access to the following documents:
1. The most recent version of the NDIA Delegations a...
Only requests made using Right to Know are shown. ?
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